Motor Werks Honda

Very Patient I worked with David Pounds who was extremely helpful throughout my experience in getting a new car, helping me work with finance, and great customer s I worked with David Pounds who was extremely helpful throughout my experience in getting a new car, helping me work with finance, and great customer service. I found him and others to be very nice, patient with me in my many questions and working with me in my financial situation. Very good experience there. David was personable, and offered to help with any questions I had throughout the process and after. I would definitely go back there for my next car. More

Nothing is perfect We had a great experience up until we were 5 minutes from picking up our car. There was already a deal in place for the particular vehicle we signed f We had a great experience up until we were 5 minutes from picking up our car. There was already a deal in place for the particular vehicle we signed for. Despite the mixup, Anthony found us the exact car and had it delivered and ready within 4 hours. He made special amends for the hassle and we were out the door. If you want a straight forward experience without playing the usual dealership games, Anthony is your man. More

Barrington- You Rock! It was like Ian could read my mind as to what I wanted in buying a car. He was very personable and professional. From start to finish he made buying It was like Ian could read my mind as to what I wanted in buying a car. He was very personable and professional. From start to finish he made buying a car a great experience. And - Starbucks while we waited - nice touch ! More

Goggins was patient and helpful Everyone in sales and admin took all the time I needed to decide what was right for me. Quality people who cared what I felt and needed. Everyone in sales and admin took all the time I needed to decide what was right for me. Quality people who cared what I felt and needed. More

Very good Bill Goggin represented your dealer ship very welll. I would rate Bill a 10 out of 10. All employees were polite and helpful. Since I live in Barr Bill Goggin represented your dealer ship very welll. I would rate Bill a 10 out of 10. All employees were polite and helpful. Since I live in Barrington I was happy to deal with motor works. Location was excellent. More

Outstanding Customer Service! Anthony provided outstanding customer service to m and provided a stress-free experience. I was trading in a leased Accord and wanted to lease a new H Anthony provided outstanding customer service to m and provided a stress-free experience. I was trading in a leased Accord and wanted to lease a new Honda SUV. Anthony clearly explained the differences between the Pilot and CR-V and provided many options for me to chose. Color choice was important for my wife and Anthony recommended a great choice that my wife loves. Excellent experience! Shawn made the paperwork process effortless and quick. Shawn carefully and efficiently explained the reason for each document and we completed the necessary paperwork including new plates an a very reasonable amount of time. Shawn also provided outstanding customer service. This is my third vehicle from Motor Werks. I am a very happy customer. More

Easy, Fun and Stress-Free! Shawn Hassan was an amazing sales consultant! He was knowledgeable, helpful and had a great sense of humor. My mom and I were very pleased with our ex Shawn Hassan was an amazing sales consultant! He was knowledgeable, helpful and had a great sense of humor. My mom and I were very pleased with our experience- so pleased- my mom will now be going to Shawn to buy herself a new car. Shawn, thank you so much for making my car shopping experience easy, fun and stress-free!!! I am beyond excited to be part of the Motor Werks family and to have Shawn as my "driver's manual" as I travel in my new car! More

Terrible Experince Appointment times mean nothing and communication is terrible. 11:45 appointment and did not here from anyone after the car was dropped off. I called Appointment times mean nothing and communication is terrible. 11:45 appointment and did not here from anyone after the car was dropped off. I called three times and did not get a call back until I called again for the fourth time and got the service manager. This was at 5:00 and the y close at 6. My son was referred to go here since Firestone which was where the car was originally serviced said that it needed a software update. My son said there would not be a diagnostic charge for this by the service tech. In the end which is what this experience actually felt like, he was charged. More

Great Buying Experience Anthony was very helpful in finding my vehicle of choice, searching and then contacting me with the option. He was thorough in discussing value and pr Anthony was very helpful in finding my vehicle of choice, searching and then contacting me with the option. He was thorough in discussing value and price as I came to a decision. More

Exemplary The salesman was professional, considerate, courteous, polite and respectful and he did not exert any undue pressure. He was engaging and his conduct The salesman was professional, considerate, courteous, polite and respectful and he did not exert any undue pressure. He was engaging and his conduct was exemplary. More