Motor Werks Cadillac

Our recent purchase We recently purchased a Certified Used (2011) Cadillac CTS from Joe Quintenz of Motor Works. We were completely satisfied with our experience. This We recently purchased a Certified Used (2011) Cadillac CTS from Joe Quintenz of Motor Works. We were completely satisfied with our experience. This was our second purchase from Joe. He explained and showed us all the features of the CTS, as our last purchase was in 2003! We would highly recommend the Motor Werks and Joe. Bob & Janet Wold More

Good service - as expected. Brought my new Cadillac in for a number of items. Top tech worked on my car. Reviewed all issues and everything was done in timely fashion. Comfortab Brought my new Cadillac in for a number of items. Top tech worked on my car. Reviewed all issues and everything was done in timely fashion. Comfortable waiting area and courteous service. But, honestly, I expected nothing less. And, I got a car wash to boot!!! More

SRX-Service for Mileage& Recall Motorwerks Cadillac has a great service department. Knowledgeable, friendly and very professional. I have purchased 6 Cadillacs from Motorwerks Ca Motorwerks Cadillac has a great service department. Knowledgeable, friendly and very professional. I have purchased 6 Cadillacs from Motorwerks Cadillac since early 2003 and always used the Service Department. Great people to do business with. More

My buying experience I had a very pleasant experience buying a new car. The sales person was very helpful. He was very helpful and friendly. I am very happy with my new ca I had a very pleasant experience buying a new car. The sales person was very helpful. He was very helpful and friendly. I am very happy with my new car. More

Service visit As always, my service experience was great. The service was finished earlier than I expected. As usual, the car was washed, dried and driven to the As always, my service experience was great. The service was finished earlier than I expected. As usual, the car was washed, dried and driven to the front of the building. More

1st Service Timely, professional and friendly. Nothing fancy for the waiting room but serviceable. Saturday hours would add a level of convenience. Estimated t Timely, professional and friendly. Nothing fancy for the waiting room but serviceable. Saturday hours would add a level of convenience. Estimated time was an hour (oil/tires) and an hour it was even with recall service, which was unplanned. More

The Way It Should Be I met with salesperson Joe, who was courteous, helpful, and incredibly easy to talk to. I had been given the run-around at another dealer. But, Joe a I met with salesperson Joe, who was courteous, helpful, and incredibly easy to talk to. I had been given the run-around at another dealer. But, Joe answered all my questions (even printed out information for me to verify what I had been told over the phone), gave me a fair deal on my trade, clearly explained all the options on the car and was very helpful while I worked through everything. The test drive was open-ended with no pressure. I decided when to turn around and go back to the dealership. I also met with the Sales Manager, Steven, and was given various financing options. I got a great rate (which took very little time to find). I was given an IOU for some minor items that needed to be addressed and was assured they would be cared for within a week. The paperwork took less than five minutes to review and complete, and was clearly explained before any signatures were asked for. On the first business day after I purchased the car, Joe called to check in with me to be sure I was happy with my new ATS. This was a great car-buying experience! Other dealers could learn a thing or two about how to treat customers from these folks. More

very friendly and courteous Handled very professionally. Brian was very helpful and friendly. Worked done in a timely fashion. Was a pleasant experience. The only complaint is t Handled very professionally. Brian was very helpful and friendly. Worked done in a timely fashion. Was a pleasant experience. The only complaint is that this review needs to be 25 words, which it should be now. More

Great Help above and beyond My 2013 XTS would not start. Called On Star - they connected me with Cadillac Worldwide Road service who arranger a tower. I request they contact Mo My 2013 XTS would not start. Called On Star - they connected me with Cadillac Worldwide Road service who arranger a tower. I request they contact Motorwerks as I needed a loaner car and it was just after business hours. Cindy helped me although she was the bookkeeper and everyone who could authorize a loaner had left for the day. She stayed late to help me when I arrived in the tow truck with the vehicle and had arranged to get approval for a loaner and she took care of all the necessary paperwork. She was great ! Thanks! More

Great experience at Barrington Motorwerks We worked with salesperson Todd,who was very friendly and answered all our questions. No pressure, just a friendly, relatable guy. My husband and I we We worked with salesperson Todd,who was very friendly and answered all our questions. No pressure, just a friendly, relatable guy. My husband and I were there with our two young kids, and Todd was patient as my husband and I took turns test driving the car. They ran numbers at full asking price, with tax, title and license with the 'average' used car interest rate, which showed us what the payment would be. They explained though, that the interest rate may go down based off credit. Although they were already asking a very fair price for the car (we did a ton of research), we negotiated it down further, with relative ease. Paperwork was quick and easy. The only downfall was the car we purchased had a fair amount of scratches on the front bumper along with two small dents. The dealership said they will fix them (we were given an IOU), but we have to bring the car back in for that. Since July 4 is only 5 days away, we'll probably have to wait till after that... All in all, we had a great experience with sales and finance and feel that we got a great deal on the car we bought. I highly recommend this dealership and will certainly be considering this dealership again when it's time to replace our other car. More