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Motor Werks Cadillac

Barrington, IL

4.9
855 Reviews
Meet One & Only exclusively at Motor Werks Cadillac. The only way you will ever want to buy or lease a vehicle ever again. Only one price, one person, and in around an hour.
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18 E Dundee Rd

Barrington, IL

60010

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Showing 855 reviews

July 27, 2020

Great service even from out of state. The communication with Rick was timely and easy. These guys are great! Great selection of high a cars. I’ll be back! More

by JimInMI
Recommend Dealer
Yes
Employees Worked With
Claudiu Timoftica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Izabela Oglodzinska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Ayash
Jul 28, 2020 -

Motor Werks Cadillac responded

We are thrilled you were happy with your buying experience working with Izabela, Rick and Claudiu. Congratulations on your purchase!. Thank you for choosing us to earn your business. Welcome to the Circle

July 25, 2020

Jon Fusha & Izabela & Claudio were all super friendly and helpful with helping me get this amazing Range Rover ! Definitely recommend them to my friends soon! More

by ramirezemilio956
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claudiu Timoftica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Izabela Oglodzinska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2020 -

Motor Werks Cadillac responded

We are thrilled you were happy with your buying experience working with Izabela, Jon and Claudiu. Congratulations on your Range Rover purchase!. Thank you for choosing us to earn your business. Welcome to the Circle

July 23, 2020

I was very pleased with the excellant sales experience I had at Motor Werks Cadillac. Jim Novak, Tony Nomellini and the staff did everything I requested and more. They even gave me the shirt off their back. More

by frankgrabowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Novak, Tony Nomellini
Jul 24, 2020 -

Motor Werks Cadillac responded

We are thrilled you had an excellent sales experience working with Jim , Tony , Dan and our Cadillac team. Thank you for taking the time to share your feedback with us. Congratulations on your vehicle purchase. Enjoy and Welcome to the Circle.

July 13, 2020

Great experience! Second preowned car I have purchased from Rick. Both times were fantastic! Happy with the car and the deal. Scott Bennett was great too! More

by darrin
Recommend Dealer
Yes
Employees Worked With
Rick Ayash
Jul 14, 2020 -

Motor Werks Cadillac responded

Thank you for choosing us to earn your business. We are thrilled you were happy with your buying experience working with Rick and Scott. Congratulations on your 2nd Cadillac purchase with us. Enjoy and Welcome to the Circle,

July 12, 2020

Don’t waste your time I just work here...yup that’s what the salesman said a lot...It took us so long to get answers from them on the deal..which We might as well gone to C More

by Lesapam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jul 13, 2020 -

Motor Werks Cadillac responded

We are sadden to hear you were not happy with your recent experience with us. All our vehicles are priced very aggressively to the market value. A price was agreed upon with repairs for a dent and another that was request later. GPS upgrade was not included in this price and not agreed upon for us to absorb the cost. We are very upfront and transparent with our customers. We strive to meet our customers expectations but not all requests can be accommodated. We do appreciate our business. Thank you.

Jul 14, 2020 -

Lesapam responded

I was more upset about how disorganized he was and how much wasted time for a CASH deal then Anything else 7 hours

Jul 14, 2020 -

Motor Werks Cadillac responded

Thank you for additional feedback. We have reached out to the management team at our Cadillac dealership to address this. We have set expectations on the experience our teams are to be committed to. Motor Werks values your time and business. We apologize that the experience was not timely. A Cadillac member will contact you. Again, thank you for sharing. We do look to our customers feedback for areas of improvement.

July 11, 2020

I came looking for a 650I convertible. I found one that I had to have at Motor Works Cadillac in Barrington. I had the pleasure of working with Izabella. She was super easy to work with and helped in ever More

by Larrym2424
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claudiu Timoftica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Izabela Oglodzinska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Ayash
Jul 13, 2020 -

Motor Werks Cadillac responded

Thank you for taking the time to share your feedback with us. We are thrilled you were happy with your experience working with Izabela, Claudiu and Rick. The customer experience is the number 1 priority for us. Congratulations on the purchase of your 650I BMW. Enjoy and Welcome to the Circle.

July 07, 2020

Exceptional Purchasing Experience My name is Jerry Carpenter and I had the AMAZING opportunity to purchase my new Certified Cadillac XT-5 today (7/3/20) at MotorWerks Cadillac of Barri More

by JerryCA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Bennett
Jul 09, 2020 -

Motor Werks Cadillac responded

We are thrilled Scott exceeded your expectation on your vehicle buying experience. Congratulation on the purchase of our XT5! Thank you for choosing us to earn your business. Welcome to the Circle.

June 27, 2020

Jim Novak was awesome. Went over everything and was super nice. Absolutely the best sales person I have ever dealt with. The dealership was nice too BUT we were there for over 5 hours. It was a super slow pr More

by EddieB
Recommend Dealer
Yes
Employees Worked With
Jim Novak
Jun 29, 2020 -

Motor Werks Cadillac responded

Thank you for your feedback. We are thrilled you were happy with your experience working with Jim and the assistance he provided. Thank you for choosing us to earn your business. We are looking into way to improve on the length of time when we are busy. Enjoy your vehicle purchase. Welcome to the Circle.

June 24, 2020

Worth the drive and an outstanding staff! They had a Worth the drive and an outstanding staff! They had a great selection of Certified Cadillacs! They checked every box for my family and I and we’re so More

by Joan
Recommend Dealer
Yes
Employees Worked With
Heriberto Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Ayash
Jun 25, 2020 -

Motor Werks Cadillac responded

Congratulations on your purchase! We are thrilled you were happy with the buying experience working with Herb and Rick. Thank you for taking the time to share your feedback with us. We wish you many happy mile in your Cadillac! Welcome to the Circle.

June 21, 2020

PERSONABLE FRIENDLY AND COURTEOUS WITH A NO NONSENSE AND FAIR APPROACH TO GETTING A DEAL DONE. MANY FOLLOW UP CALLS TO MAKE SURE THINGS WERE PROGRESSING FORWARD More

by tomgmour
Recommend Dealer
Yes
Employees Worked With
Greg Barone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2020 -

Motor Werks Cadillac responded

Thank you for sharing your feedback with us. We are thrilled you were happy working with Greg and the customer service he provided. Enjoy your vehicle. Welcome to the Circle.

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