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Motor Werks Cadillac

Barrington, IL

4.9
864 Reviews
Meet One & Only exclusively at Motor Werks Cadillac. The only way you will ever want to buy or lease a vehicle ever again. Only one price, one person, and in around an hour.
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18 E Dundee Rd

Barrington, IL

60010

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Showing 864 reviews

December 07, 2020

Herb my salesperson with his Partner Alex , very helpful and knowledgeable a about vehicle Iwas looking at.Also Jon, salesmanger was very respectful of my needs. All in all a very pleasant experience. More

by sheetmetal70
Customer Service
Recommend Dealer
Yes
Employees Worked With
Heriberto Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Fusha, Alex Rivas
Dec 07, 2020 -

Motor Werks Cadillac responded

We are thrilled you were happy with your experience working with Herb, Alex and Jon. Thank you for taking the time to share your feedback with us. Congratulations on your purchase. Thank you for choosing us to earn your business. Enjoy! Welcome to the Circle.

December 01, 2020

Our experience at Motorwerks has been excellent, our sales representative Niram Was very professional and informative about about the XT6 and we would recommend him highly. More

by dquick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Niram Maroukel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Ayash
Dec 02, 2020 -

Motor Werks Cadillac responded

Thank you for taking the time to share your feedback with us. We are thrilled you were happy with your experience working with Niram and Rick. Thank you for choosing us to earn your business on the purchase of your XT6. Welcome to the Circle.

November 28, 2020

I just bought my first in America and I was lucky that my salesman was Niram Maroukel he made the selling process very easy and simple I will definitely recommend Niram to anyone that buy a car from Motor We More

by michaelkob2279
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Niram Maroukel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Ayash
Dec 01, 2020 -

Motor Werks Cadillac responded

Thank you for sharing your wonderful feedback on your experience working with Niram. Congratulations on your Vehicle purchase in America. We are thrilled Niram provided a simple, easy and comfortable experience for you. The customer experience is important to Niram and Rick. Enjoy your new vehicle! Welcome tot he Circle.

November 25, 2020

Niram was great to work with on this deal! Would recommend him highly to anyone looking for a car! Thanks Niram! He is a welcome addition to Motor Werks! More

by Tracy.callahan5
Recommend Dealer
Yes
Employees Worked With
Claudiu Timoftica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Niram Maroukel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2020 -

Motor Werks Cadillac responded

We are thrilled you were happy with your buying experience working with Niram. Thank you for taking the time to share your feedback and choosing us to earn your business. Enjoy your vehicle purchase. Welcome to the Circle.

November 21, 2020

Purchasing local and they made the whole experience super easy and efficient. Herb was the best and Rick the GM was awesome! Thank you very much! More

by chriwil
Recommend Dealer
Yes
Employees Worked With
Heriberto Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Ayash
Nov 23, 2020 -

Motor Werks Cadillac responded

Thank you for choosing us to earn your business. We are thrilled you were happy with your buying experience working with Herb and Rick. Thank you for taking the time to share your feedback with us. Enjoy and Welcome to the Circle.

November 20, 2020

Bought a 2016 BMW 750i from this dealer. The car only had 29K miles and was in pretty good condition. I was verbally told that the car is in perfect working condition and unfortunately that was not the More

by Shervin Arya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Izabela Oglodzinska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Ayash
Nov 20, 2020 -

Motor Werks Cadillac responded

Thank you for reaching out. We understand it can be disappointing when a request is not agreed upon. This is a pre-owned vehicle sold "As Is". The offer to purchase an extended warranty was declined by you. All vehicle deals that has an agreement to provide add'l items or repairs by the dealership is documented on the form "We Owe". This is signed by the customer and dealership whether items are listed or not. Yours was signed and no repair to sunshade was listed.. It is unfortunate Rick being upfront and direct regarding the situation was taken as rude and defensive. He has a wonderful reputation with his customers and co-workers. He did provided a 2nd key for you which is not required, at no cost to you. We value our customers and take great pride in our reputation as being upfront, transparent with great customer service. It is disappointing that you were unhappy with your experience.

Nov 21, 2020 -

Shervin Arya responded

At this point it’s not about my sunshade or key. I bought extended warranty very next day after I purchased the vehicle. I had a great experience with Izabella your sales associate. I don’t appreciate the way Rick approached me specially him having a title of manager. Even he wasn’t able to assist me I would of expect different way of saying No. Maybe some effective training would be useful.

Dec 01, 2020 -

Motor Werks Cadillac responded

We are thrilled you were happy working with Izabela and the customer support she provided. We have shared your feedback with Rick. Thank you

November 19, 2020

So excited about my first Cadillac! Great safety features with the bonus of luxury. I highly recommend Motor Werks in Barrington. Knowledgeable, pleasant. And easy to deal with. More

by BryanH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Izabela Oglodzinska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Ayash
Nov 19, 2020 -

Motor Werks Cadillac responded

Congratulations on our first Cadillac. We are thrilled you are happy with your experience working with Izabela and Rick. Thank you for taking the time to share your wonderful feedback with us. Enjoy!! Welcome to the Circle.

November 17, 2020

We had a great buying experience. Absolutely no hassle, no pressure, no worries. I will deffinately be buying from Niram again in the future when we are looking for another vehicle. More

by Nathan.stolzenburg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Niram Maroukel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2020 -

Motor Werks Cadillac responded

Our team strive to provide great customer service with complete customer satisfaction. We are thrilled you were happy with your experience working with Niram. Thank you for choosing us to earn your business and sharing your feedback. Congratulations on your purchase! Welcome to the Circle.

November 16, 2020

Great experience working with Rick and Isabella This is my second Cadillac. First time I was unable to work a deal with Motorworks however, this time Rick and Isabella did a great job. Very professional a More

by Rgar123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Izabela Oglodzinska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Ayash
Nov 17, 2020 -

Motor Werks Cadillac responded

Thank you for sharing your wonderful feedback with us. We are thrilled you were happy with your experience working with Izabela and Rick. . Congratulations on your vehicle purchase. Thank you for choosing us to earn your business. We appreciate you giving us another opportunity to earn your business. Welcome to the Circle.

November 14, 2020

This was my first time buying a car, and I couldn’t have asked for a better advisor. He was very helpful, and helped us understand everything we needed to know. More

by neyassu1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Niram Maroukel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Fusha
Nov 16, 2020 -

Motor Werks Cadillac responded

Congratulations on your first vehicle purchase. Thank you for choosing us to share in this milestone with you. We are thrilled Niram and Jon provided an experience that you were happy and comfortable with. The experience for the customer is very important. Enjoy your vehicle. Welcome to the Circle.

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