Motor Werks Cadillac

First time to Motor Werks. Niram who assisted us, was above and beyond exceptional and knowledgable. Great dealership and it was a wonderful experience. We will be back in the Niram who assisted us, was above and beyond exceptional and knowledgable. Great dealership and it was a wonderful experience. We will be back in the future! More

I drove away from Motor Werks Cadillac last week in my new Lyriq. Aside from being thrilled and blown away by this car (my first Cadillac) my sales associate Kevin Bennett was a total rock star. Not only new Lyriq. Aside from being thrilled and blown away by this car (my first Cadillac) my sales associate Kevin Bennett was a total rock star. Not only was he extremely knowledgeable about the car and its features, he worked hard on my behalf to get me a great price, taking advantage of incentives I would never have know about. Kevin was honest and earned my trust right away by letting me take a test drive car home over a weekend. Thank you, Kevin, for your help, support and professionalism while making my new car purchasing experience terrific!! More

Niram made my purchase at Motor Werks quick and easy. Was in and out the same day! Was in and out the same day! More

Motor Werks has been a great dealership to work with. We just completed our third purchase. Simple process and great staff. We just completed our third purchase. Simple process and great staff. More

We had an absolutely seamless and low-stress experience purchasing our vehicle from Motorwerks Cadillac in Barrington. Our Client Advisor, Niram, was fantastic—cordial, professional, and incredibly helpful purchasing our vehicle from Motorwerks Cadillac in Barrington. Our Client Advisor, Niram, was fantastic—cordial, professional, and incredibly helpful throughout the entire process. He made sure everything was smooth from start to finish, answering all our questions and ensuring we felt confident in our decision. The car itself was impeccably detailed and clearly well cared for, exceeding our expectations. If you're looking for top-notch service and a hassle-free buying experience, we highly recommend Motorwerks Cadillac and Niram! More

I wish I could say that it was a pleasant experience but not really and I am still dealing with the car 2.5 months later. I purchased a used 2019 Audi A6. Drove the car and shook hands with the sales person not really and I am still dealing with the car 2.5 months later. I purchased a used 2019 Audi A6. Drove the car and shook hands with the sales person and I said I will buy it. I went home to get some paperwork and he emailed me what I asked for...a good faith total cost of the sale. The car was advertised for $26,900. The good faith cost of sale had the car listed at ~$29,000+! I immediately called and asked xxx is this? "Oh, that is the ceramic coating we put on all our cars and that is the price...and it is already applied to the car." I'm shocked that a dealer with this level of credibility would try to pull something like this. I said forget it. Of course, the sales manager was the next call I received and treated me like we were old friends. "So, what's the problem?" After I explained that 'to the penny' they were charging the maximum document fee allowed in Illinois(though no legal basis for it...dealers just do it) and that the advertised price of the vehicle is extremely misleading if not flat out deception. He said, the car doesn't have the ceramic coating and we can continue the sale should I car to. I did and the price was corrected. Picking up the car, I asked the sales person didI have it or not and he confirmed I did. Also, the Carfax said it was completely checked out, all drive chain components, belts, etc....ready for sale. Here is is, less than 500 miles since I purchased the car and I am faced with a $1,400 bill for a leaking water pump and new belts. This place is no different than any other car dealer and you need to look beyond the glitz and upscale facilities. Buyer beware. More

Excellent experience with Niram. Great service! He was very helpful with my first purchase and made the process very smooth and easy! Great service! He was very helpful with my first purchase and made the process very smooth and easy! More

I wanted to share my positive experience throughout the entire process. From the moment I first visited Motor Werks new location in 2023 to inquire about IQs, Niram has been exceptional. He took my informa entire process. From the moment I first visited Motor Werks new location in 2023 to inquire about IQs, Niram has been exceptional. He took my information and has kept in touch ever since. Every member of the team, including those in finance, has demonstrated a true commitment to outstanding customer service, which made the entire experience seamless and enjoyable. Overall, my experience has been nothing short of phenomenal. More