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Motor Mile Ford

Christiansburg, VA

4.7
840 Reviews

2257 Roanoke St

Christiansburg, VA

24073

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Showing 840 reviews

November 06, 2023

As always, excellent customer service. I have been getting service at motormile for years and always appreciate the job they do! More

by Jacemt489fc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy
Nov 07, 2023 -

Motor Mile Ford responded

We're so glad you've had consistently excellent experiences with our team at Motor Mile Ford. We appreciate your loyalty and look forward to continuing to serve you in the future!

November 04, 2023

Very helpful and kept me informed the whole time. Tiffany we very good and pleasant to work with More

by ccbrooks89
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany
Nov 06, 2023 -

Motor Mile Ford responded

We are glad to hear that Tiffany provided excellent service! Thank you for choosing Motor Mile Ford.

November 03, 2023

Tiffany in service is great and also Mark Mullins in Sales ! Very excellent company ! Thanks :) More

by JBennett47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany
Nov 06, 2023 -

Motor Mile Ford responded

Thank you for choosing Motor Mile Ford! We are glad to hear that Tiffany and Mark have been excellent to work with. We are here to help with any of your future automotive needs!

October 30, 2023

They were able to get my car in and diagnose my car’s issue quickly More

by mc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb
Oct 31, 2023 -

Motor Mile Ford responded

Thank you for reviewing Motor Mile Ford! Safe travels!

October 27, 2023

The Motor Mile Service Team sets a standard for kindness and professionalism. They are very clear with communications, stick to a tight schedule, know how to work as a team, and keep the customer comfortabl More

by Our RAV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patsy, Tiffany, Caleb, Don, Shawnee
Oct 27, 2023 -

Motor Mile Ford responded

We're delighted to know that our service team at Motor Mile Ford met your expectations with their professionalism and efficiency. Your kind words about Patsy, Tiffany, Caleb, Don, and Shawnee are much appreciated! We look forward to serving you again in the future.

October 27, 2023

They did force or pressure any decisions to me to persuade me to make a quick decision More

by sehenderson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Finance. Heather
Nov 01, 2023 -

Motor Mile Ford responded

Thank you for speaking with us. We're glad to know you did not feel pressured or forced to make any decisions and that you are grateful for the opportunity to make the decision on your own accord. If there's anything else we can do for you, please reach out to Customer Relations at cr@shelor.com. Thank you.

October 27, 2023

This was my first service visit and was very positive experience. Friendly staff and kept me informed of what was going on with my vehicle More

by Tammy
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany, Rocky, don’t remember the service tech ‘ s name
Oct 30, 2023 -

Motor Mile Ford responded

Tammy, we're glad to know your first service visit at Motor Mile Ford was a positive one! We always aim for clear communication and friendly service. Thanks for the feedback!

October 24, 2023

Awesome company. Dustin, Nikki, Cory and Bobby are what all service departments need. The tech that repaired my car did a great job. More

by Congocanid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby, Dustin, Nikki
Oct 25, 2023 -

Motor Mile Ford responded

We're so glad to know that our team at Motor Mile Ford provided you with an awesome service experience! We'll be sure to pass your kind words along to Dustin, Nikki, Cory, and Bobby! Thanks for the review and we hope to see you again for any of your servicing needs!

October 18, 2023

Great service, got my service done before lunch, well done by all the staff thanks More

by anthomp2120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb
Oct 18, 2023 -

Motor Mile Ford responded

We're glad you enjoyed our team's efficient service! Thanks for trusting Motor Mile Ford with your business!

October 10, 2023

They got my car in service and back to me, and less time than most dealerships could even do a diagnosis More

by Rcregger1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany
Oct 11, 2023 -

Motor Mile Ford responded

We're glad to know you had a swift and efficient service experience at Motor Mile Ford! We always aim for quick turnarounds without compromising on quality. Thanks for the positive feedback!

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