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Motor Mile Ford

Christiansburg, VA

4.7
840 Reviews

2257 Roanoke St

Christiansburg, VA

24073

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Showing 840 reviews

December 13, 2023

Very courteous and helpful employees. Keeps me informed as to what is being done to my SUV and how long the wait. More

by sylvia_wilburn
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Hayden
Dec 13, 2023 -

Motor Mile Ford responded

Sylvia, we're glad to know our team at Motor Mile Ford kept you well-informed during your visit. We appreciate the positive feedback!

December 12, 2023

When I bring my car here to be serviced, everyone treats you like they value you as a customer and a person. They make you feel special and they appreciate you as a customer and for choosing them to service More

by Moe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Looney, and I don’t remember the names of the other people that waited on me. They all are great people and knowledgeable of their jobs.
Dec 13, 2023 -

Motor Mile Ford responded

Moe, it's great to know that you feel valued and appreciated when bringing your car in for service at Motor Mile Ford. We're glad the no-appointment-needed express option worked well for you, and we're happy our coffee hit the spot too. Thanks so much for choosing us!

December 09, 2023

My experience with Shelor has always been excellent, very satisfied and will always try to do business with them! Tiffany was excellent to work with, very nice, followed up with many updates and and everythi More

by F250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Looney
Dec 11, 2023 -

Motor Mile Ford responded

We're delighted to know that your experience with us at Motor Mile Ford was excellent! It's great to see Tiffany provided you with top-notch service. We look forward to doing business again in the future, and thank you for sharing this review!

December 04, 2023

I had a wonderful experience with the staff who provided me with excellent service and a great attitude. I didn't have to wait for my appointment, and they effortlessly understood all my needs through text More

by esanabri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Looney
Dec 04, 2023 -

Motor Mile Ford responded

Esanabri, we're delighted to know that you had a fantastic experience with our team here at Motor Mile Ford. We aim for efficient and excellent service every time, and we are glad that we could deliver that! Thanks for sharing your positive feedback, we hope to assist you again in the future!

November 21, 2023

Phillip hylton is Probably the best sales person that l have ever dealt with and l have dealt whit a lot great sales person! By far. We bought from duncans last month and not very pleasant everything was a More

by davidcurry668
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phillip hylton.the man
Nov 21, 2023 -

Motor Mile Ford responded

David, it's great to know that Phillip provided you with such a positive experience at Motor Mile Ford. Thanks for choosing us - safe travels!

November 16, 2023

Professional! Communicated effectively with me, the customer on what items required work on our vehicle. More

by casmith50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany
Nov 16, 2023 -

Motor Mile Ford responded

We're glad to know that you had a professional and effective communication experience with us at Motor Mile Ford. We appreciate your feedback, thank you!

November 16, 2023

Austin is a great advisor,all went well , no surprises, did a great job explained everything More

by billbaldwin2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Nov 16, 2023 -

Motor Mile Ford responded

Thanks for taking the time to leave Motor Mile Ford a five-star review! We'll give kudos to Austin for his transparency and excellent service. Until next time!

November 14, 2023

Always take my truck for service here. Always have great service no complaints. I also take our other vehicles here for service More

by gheinze79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer was very helpful
Nov 14, 2023 -

Motor Mile Ford responded

We're glad to know you've consistently had great service experiences with us at Motor Mile Ford. We appreciate your loyalty and look forward to serving all of your vehicles in the future!

November 12, 2023

This dealer had a great selection to choose from and a very knowledgeable staff. Brendan was wonderful to work with. I left happy and in a new vehicle! More

by artsy.amber
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan
Nov 13, 2023 -

Motor Mile Ford responded

We're so glad to know you had a positive experience with Brendan and our team at Motor Mile Ford! We always aim for customer satisfaction. Enjoy your new vehicle, and thank you for the review!

November 11, 2023

Tiffany and Darrell were great to work with! Very efficient and professional. I will definitely come back More

by KM-F150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany, Darrel, Jason
Nov 11, 2023 -

Motor Mile Ford responded

We're so glad to know that Tiffany and Darrel provided a great experience for you at Motor Mile Ford! We appreciate your feedback and look forward to seeing you again in the future. Safe travels until then!

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