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Motor Mile Ford

Christiansburg, VA

4.7
840 Reviews

2257 Roanoke St

Christiansburg, VA

24073

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Showing 840 reviews

January 07, 2023

Tiffany did a great job about letting ya know how long it was gonna be on your automobile More

by Billy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tiffany
Jan 09, 2023 -

Motor Mile Ford responded

Thanks for this great review of Motor Mile Ford, Billy! Tiffany will appreciate your kind feedback.

January 03, 2023

Tiffany took good care of service request and the vehicle was ready at the agreed upon time. More

by Phil Hammack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
­­­­AUTUMN LINKOUS, Tiffany Looney
Jan 04, 2023 -

Motor Mile Ford responded

Phil, thank you for the great review! We are so glad to hear that Tiffany delivered such a successful service experience. Drive safely, and we hope to see you back again at Motor Mile Ford!

December 31, 2022

Always friendly. Prompt service. Will always bring my vehicles back in for service. Jack was awesome More

by Jay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack. Brendan.
Jan 03, 2023 -

Motor Mile Ford responded

Jay, thank you for sharing your positive feedback about Jack and the team! We appreciate your business and we hope to see you again at Motor Mile Ford. See you next time!

December 28, 2022

No hassle, found the car I wanted and the process couldn’t have been simpler. Randy was a top notch salesman. More

by Radfordchemist16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodney, Randy
Dec 29, 2022 -

Motor Mile Ford responded

It's great to hear that Randy took such great care of you! Thank you for choosing Motor Mile Ford and for sharing your experience. Safe travels ahead!

December 22, 2022

I would have given a zero, but it wasn’t available. Sold us a crap car and won’t stand good for it. More

by tdobbins46
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
It doesn’t matter
Dec 22, 2022 -

Motor Mile Ford responded

We are very sorry to hear you are unhappy with your vehicle, and we would like to understand better what has gone wrong. If you could please contact us directly, we can discuss your experience and concerns. Thank you, Customer Relations – cr@shelor.com

December 13, 2022

We negotiated a trade in and buying of a vehicle from out of state. When we arrived the vehicle was just as described and there were no hidden additional charges added. Tim & Mike were very responsive in an More

by Tricia
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim Johnston and Mike Parks
Dec 13, 2022 -

Motor Mile Ford responded

Tricia, thank you for the great review! We strive to deliver a seamless and professional purchase experience, and it means a lot to hear that this was reflected in your time working with Tim and Mike. We will be sure to pass on the kind feedback to them. Drive safely in your new vehicle, and we hope to see you again at Motor Mile Ford!

December 10, 2022

Nikki the person helping me was grest she was very friendly.. i woyld defiantly go back More

by Marymart76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki
Dec 10, 2022 -

Marymart76 responded

Friendly and very patient

Dec 12, 2022 -

Motor Mile Ford responded

Thank you for the kind words! Nikki and the Motor Mile Ford team are always here to help. Have a great day!

December 10, 2022

They got me in and out in a timely manner. They done all of the work they said they were going to do. I was very pleased with the way that they treated me while I was there they treated me wit More

by Cecil Sowers Jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Cerva
Dec 12, 2022 -

Motor Mile Ford responded

It was our pleasure to assist you! Thank you for choosing Motor Mile Ford and for sharing your kind review. Drive safely until we see you again!

December 08, 2022

Very friendly staff and great service been buying cars here for over 25 years now!!! More

by lmills06
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nathan biggs
Dec 08, 2022 -

Motor Mile Ford responded

It's our pleasure to offer welcoming and quality service and an honor to have earned your loyalty over the past 25 years. Thank you for being a Motor Mile Ford customer!

December 08, 2022

Took me right in and change headlight bulbs. Had a comfortable waiting room with coffee. No appointment needed. Will use. Their service again and recommended to friends. More

by Gene Bishop
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nikki Cerva
Dec 08, 2022 -

Motor Mile Ford responded

Thanks for the review, Gene. We're glad that the Motor Mile Ford team took excellent care of you and your vehicle. We appreciate your business and trust in our work. Have a nice day!

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