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Motor Mile Chrysler Dodge Jeep Ram

Christiansburg, VA

4.7
963 Reviews

2395 Roanoke St

Christiansburg, VA

24073

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963 Reviews of Motor Mile Chrysler Dodge Jeep Ram

March 28, 2024

Salesman was outstanding! We didn’t feel pressured as we were looking at 2 vehicles. He was very knowledgeable on the different options each car offered. Wanted to be sure we More

by Tkeen1216
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Bouldin
Mar 28, 2024 -

Motor Mile Chrysler Dodge Jeep Ram responded

We're thrilled to know that you had a great experience with our sales team at Motor Mile Chrysler Dodge Jeep Ram! We always aim for customer satisfaction and it's wonderful to see we hit the mark. Thanks for recommending us — we appreciate your support!

March 26, 2024

Motor Mile Chrysler Dodge Jeep Ram Provided excellent service on this trip, would highly recommend More

by Tgjhdjj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Mar 27, 2024 -

Motor Mile Chrysler Dodge Jeep Ram responded

Thank you for recommending Motor Mile Chrysler Dodge Jeep Ram! We look forward to your next visit. Safe travels!

March 26, 2024

Was there 15 minutes early and they took me right in and service was great More

by Janet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Dow
Mar 26, 2024 -

Motor Mile Chrysler Dodge Jeep Ram responded

We are so happy that our Motor Mile Chrysler Dodge Jeep Ram team earned your five stars. Thanks, Janet! We are here for anything else you might need down the road!

March 26, 2024

I took my Jeep in for an oil change and tire rotation and worked with Austin in the Mopar service department. I dropped off my car and he called when it was ready. Great job! More

by cmhale013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Mar 27, 2024 -

Motor Mile Chrysler Dodge Jeep Ram responded

We're glad to know your visit for an oil change and tire rotation went smoothly! Austin and our team at Motor Mile Chrysler Dodge Jeep Ram appreciate the positive feedback. Thanks for choosing us!

March 25, 2024

Form the time I contacted Aaron about the Jeep Wrangler was great then when we talked to Chris the salesman we bought are new jeep from was wonderful. Thanks Eddie More

by Eddt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron and Chris
Mar 25, 2024 -

Motor Mile Chrysler Dodge Jeep Ram responded

Eddie, we're delighted to know that Aaron and Chris provided you with a great experience at Motor Mile Chrysler Dodge Jeep Ram. Enjoy your new Jeep Wrangler!

March 22, 2024

Austin in the Mopar Quick Lane was awesome to get me in and out quickly for an oil change and tire rotation. He kept me apprised of all updates as my work was being done. I appreciate the hard work and More

by mhwolfe4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Mar 22, 2024 -

Motor Mile Chrysler Dodge Jeep Ram responded

We're glad to know that Austin provided you with a quick and efficient service at our Mopar Quick Lane. We appreciate your kind words about his hard work and dedication! Thanks for choosing Motor Mile Chrysler Dodge Jeep Ram!

March 21, 2024

They didn't want to perform the work from my initial call. Tried talking me out of it several times I believe it was due to it being a warranty issue. After discussing the repair and performing them poo More

by jennw00dy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stacy
Mar 25, 2024 -

Motor Mile Chrysler Dodge Jeep Ram responded

Woodrow, we are sorry to read about your experience. As we discussed on the phone, we do everything we can to make sure everything goes smoothly during service repairs. Unfortunately, we cannot control certain things that may occur and have no say over what the franchise agrees to pay for. If you have any other questions or remaining concerns, please feel free to reach out to us again. Thank you, Customer Relations – cr@shelor.com

Mar 25, 2024 -

jennw00dy responded

Yeah as discussed on the phone of course you will side with your technician and not accept responsibility for the actions. Trying to buy someone off with a 1/6 of the bill from the damages done by your technician. As I stated I was going to purchase a $50 -$60k F-150 but because of you an the rest of the staff I have spoken with I will be taking my money elsewhere and strongly encourage everyone I know to do so as well. Hope everyone reading this realizes that shelors does not care for its costumers at all and hopefully they stop shopping there.

March 21, 2024

Stacey in the service department was wonderful to work with. She kept me informed throughout the entire process. She is excellent at her job and I highly recommend getting your vehicle serviced there. More

by jmjennings1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey
Mar 21, 2024 -

Motor Mile Chrysler Dodge Jeep Ram responded

We're so glad to know that Stacey provided excellent service during your visit at Motor Mile Chrysler Dodge Jeep Ram. Your recommendation means a lot! We'll be sure to pass along the kind words.

March 19, 2024

Shelor serviced my check engine light and factory recall notice in a professional manner. Nathan keep me informed through both text and phone calls. More

by Ram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
Mar 20, 2024 -

Motor Mile Chrysler Dodge Jeep Ram responded

We're glad to know that our team at Motor Mile Chrysler Dodge Jeep Ram was able to assist you professionally and keep you updated throughout the process. Thanks for sharing your experience!

March 17, 2024

Process was easy, people very friendly and helpful! I would highly recommend buying a car from shelors! More

by Carlylindseytate
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Lee Randy Price
Mar 18, 2024 -

Motor Mile Chrysler Dodge Jeep Ram responded

Carly, we're delighted to know you found our team at Motor Mile Chrysler Dodge Jeep Ram friendly and helpful. Thank you for recommending us!

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