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Motor Mile Chrysler Dodge Jeep Ram

Christiansburg, VA

4.7
961 Reviews

2395 Roanoke St

Christiansburg, VA

24073

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961 Reviews of Motor Mile Chrysler Dodge Jeep Ram

May 09, 2020

I went to Shelor Motor Mile to have an oil change it was very windy and cold that day but instead of us sitting outside in the cold they had cars waiting for us to sit in I thought that was a very kind and More

by Catherine Mack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy
Jun 28, 2020 -

Motor Mile Chrysler Dodge Jeep Ram responded

Hi Catherine, thank you so much for your positive comments about Motor Mile Chrysler Dodge Jeep Ram! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 08, 2020

Staff were friendly and assisted me with my vehicle related repairs. The whole process went fairly well and was easier than I expected. They did require a few extra precautions due to COVID-19 but they More

by NRVChris
Recommend Dealer
Yes
Employees Worked With
Jackie
Jun 28, 2020 -

Motor Mile Chrysler Dodge Jeep Ram responded

Hi Nrvchris, thank you so much for your positive comments about Motor Mile Chrysler Dodge Jeep Ram! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 06, 2020

took to long but waited untiil deal was done try to put me in truck that I wanted done good job needed more trucks to pick from was good about getting everything worked out More

by cburgsoftball
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ogle
Jun 28, 2020 -

Motor Mile Chrysler Dodge Jeep Ram responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

April 30, 2020

Service for a Fuel sensor fail I had a check engine light come on along with a fuel sensor fail. My fuel gauge stopped working. I called and made a appointment and got it in, I expe More

by jdyopp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey.
Jun 28, 2020 -

Motor Mile Chrysler Dodge Jeep Ram responded

We are so happy to read such a great review about Motor Mile Chrysler Dodge Jeep Ram! Thank you so much again for your feedback! We hope you have a great day!

April 30, 2020

Jackie was great! She made the service appointment easy and stayed in contact with me from the diagnostic test thru pick up. She even sent pictures of the issue. More

by tpeterson6467
Recommend Dealer
Yes
Employees Worked With
Jackie
Jun 28, 2020 -

Motor Mile Chrysler Dodge Jeep Ram responded

Thank you for your kind words and this wonderful review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 27, 2020

State inspection and oil change. Appointment time 3pm. the service adviser said allow about 1 hr., 45 mins. It was 5:30 before our car came out of the garage. More

by Healthyteam
Recommend Dealer
Yes
Employees Worked With
Tracey
April 26, 2020

Excellent experience! They really took the time to help my wife and I find the perfect truck. We found everything we were looking for! A big thanks to Caleb Tanner for being patient with us and providing e More

by bradlipes
Recommend Dealer
Yes
Employees Worked With
Caleb Tanner , Ronnie Echols
April 18, 2020

Service I just dropped my vehicle off, as it this time due to COVID-19 the usual amenities are nonexistent. Joe and the rest of the service staff went out of More

by Tommy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Whiting
April 18, 2020

Great They are awesome. We have purchased our last 5 cars from them, and also have them serviced there. We really like the new way that you can keep up with More

by hogan2299
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan
April 17, 2020

Took my truck here for service, No one aloud inside. 5 vehicles in parking lot for customers to get out of weather. I saw no one sanitizer any of them for 2 1/2 hours l was there. Great protection! More

by Earl
Recommend Dealer
No
Employees Worked With
Do not know
Apr 17, 2020 -

Motor Mile Chrysler Dodge Jeep Ram responded

Hello Earl, Our Service Manager would like to speak with you regarding your experience. Please call us at 540-381-8417 and ask to speak with Alan Carter. We look forward to hearing from you. Customer and Employee safety is always a high priority at Shelor Motor Mile, but even more so now with the current pandemic. We absolutely are sanitizing vehicles inside and out and taking many other precautions to protect everyone in this trying time.

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