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Motor Mile Chrysler Dodge Jeep Ram
Christiansburg, VA
961 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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961 Reviews of Motor Mile Chrysler Dodge Jeep Ram
August 28, 2020
It was refreshing to be able to speak to a person directly to make my service appointment as quickly as possible to deal with my safety related recall issue. Once at the dealership the morning of the directly to make my service appointment as quickly as possible to deal with my safety related recall issue. Once at the dealership the morning of the scheduled appointment I was greated by Jackie who ensured my issue was properly documented. The service technician confirmed there was an issue and Jackie kept me informed of the estimated time to correct the issue. My vehicle was returned to me on time and Jackie covered the work performed in detail and ensured all my questions and concerns we answered. Thanks to everyone involed with the service department for a job well done and demonstrated focus and goal of excellent customer service. More
by Mrfore3
Employees Worked With
Jackie Harman
August 27, 2020
Mark was great to work with on the purchase of my new jeep everything went great he had the jeep waiting on me when I got there so there was no waiting on him to go get it for me jeep everything went great he had the jeep waiting on me when I got there so there was no waiting on him to go get it for me More
by llhardy_61
Employees Worked With
Mark Mullins
August 25, 2020
Adam Duncan was absolutely amazing to work with. He took his time and listened to all of my needs and wants and delivered a great deal on my now favorite Jeep Renegade! his time and listened to all of my needs and wants and delivered a great deal on my now favorite Jeep Renegade! More
by Sarah
Employees Worked With
Adam Duncan
August 13, 2020
Oil & tire rotation pay attention when customer notifies service writer about oil service contract & then brings a bill charging for the service vin # is on file with J pay attention when customer notifies service writer about oil service contract & then brings a bill charging for the service vin # is on file with Jeep Mo-par & should not be that difficult to locate More
by jimg715
Employees Worked With
Jordan Tibbs
August 09, 2020
Took my jeep in twice for a microphone issue for the Bluetooth. Was told the first time they drove my vehicle for multiple miles, when I arrived the mileage was the same when I dropped it off. The secon Bluetooth. Was told the first time they drove my vehicle for multiple miles, when I arrived the mileage was the same when I dropped it off. The second time I talked to the advisor that morning about my vehicle and was told i would get a call back but never did until the next day around lunch time. Then I get a call saying my vehicle is ready and nothing was done. More
by groovy824
Employees Worked With
Rather not say
August 07, 2020
Today’s visit went smoothly. The writer was fully aware of why I was there, made me feel welcome, and insured me with a plan for the repairs and the estimated time that I would be waiting. She was right on of why I was there, made me feel welcome, and insured me with a plan for the repairs and the estimated time that I would be waiting. She was right on the time, and I had my vehicle back in the estimated time. A very pleasant visit today. More
by Chief123
Employees Worked With
Samantha
August 06, 2020
Disappointed in everything involved still not fixed. My truck needs a minor repair and they had for two days and wasn’t fixed. They were going to keep it a third day so I went and picked it up truck needs a minor repair and they had for two days and wasn’t fixed. They were going to keep it a third day so I went and picked it up More
by cwaldron81
Employees Worked With
Jackie
August 01, 2020
Salesmen was good to explain things as they went along and helped to find the type vehicle I was looking for. He tried to answer my questions and gave me time to make decisions and helped to find the type vehicle I was looking for. He tried to answer my questions and gave me time to make decisions More
by mvknwilliams
Employees Worked With
Gary durneyh
