Motor Mile Chrysler Dodge Jeep Ram

This dealership and service is second to none. I’m always treated by the service staff in an awesome manner, especially Stacy Arnold. She communicates well and lets me know the status of my vehicl I’m always treated by the service staff in an awesome manner, especially Stacy Arnold. She communicates well and lets me know the status of my vehicle in a timely fashion. She is professional in her dealings with the public. More

Work on vehicle completed on time, communication was excellent. Very pleased with the experience. Recommend the dealership. excellent. Very pleased with the experience. Recommend the dealership. More

Outstanding service, went very smoothly. Thomas was very helpful. In and out very quickly will recommend Thomas was very helpful. In and out very quickly will recommend More

Call was made to the salesperson, Mark Mullins, whom I had been dealing with since 2003. He helped me find the perfect truck to meet my wants, paperwork and purchase was fast, quick, and easy as usual. Sh had been dealing with since 2003. He helped me find the perfect truck to meet my wants, paperwork and purchase was fast, quick, and easy as usual. Shelor has never let me down nor has Mark. More

Great customer service. Great waiting area. Vehicle drop off very smooth and lots of room. Great waiting area. Vehicle drop off very smooth and lots of room. More

Nathan was very informative and kept me updated with the progress of my vehicle. He also found a safety recall and was able to get it worked in the same day. progress of my vehicle. He also found a safety recall and was able to get it worked in the same day. More

Warm, friendly, remembered our needs over years. They knew just what we wanted and when and how. They knew just what we wanted and when and how. More

Nathan Biggs 🥇 handled my time there considerately and professionally. In & out in no time. Thanks professionally. In & out in no time. Thanks More

Quality service. Professional approach. Timely execution. Best technicians and other support associates. This is how all maintenance should be handled. Professional approach. Timely execution. Best technicians and other support associates. This is how all maintenance should be handled. More

Based on the most recent appointment i had to say NO to recommending the service department. Background: I made appointment 2 full weeks before the appointment date to get the first slot in the service de recommending the service department. Background: I made appointment 2 full weeks before the appointment date to get the first slot in the service department. In it was recall warranty issue and should have been a simple remove and replace of the faulty part. The truck never got worked on for a week. After a number of attempts at contacting the service department two young ladies ( Hilda and Stacy) finally helped me get a status on my truck. After a full week the truck was finally repaired. BZ to both Hilda and Stacy for helping me. IMHO communication is key to satisfied customers . I have been a long time loyal customer of Shelor Motor Mile and their service department...but this incident was not handled as well as it could have been. More