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Motor Mile Chrysler Dodge Jeep Ram

Christiansburg, VA

4.7
973 Reviews
Call Dealership (540) 381-8417
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2395 Roanoke St

Christiansburg, VA

24073

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973 Reviews of Motor Mile Chrysler Dodge Jeep Ram

November 21, 2023

They were really considerate of my disability. They were really patient and explained the process thoroughly. They also assisted with vehicle delivery considering me being a wheelchair user. More

by pirelav
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Boulden
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Nov 21, 2023 -

Motor Mile Chrysler Dodge Jeep Ram responded

We're glad to know our team at Motor Mile Chrysler Dodge Jeep Ram was able to assist you effectively and considerately. Ensuring a smooth process for all of our customers is important to us, so we appreciate your feedback! Safe travels in your new vehicle.

November 20, 2023

Very helpful, respectful and polite especially Richard p he’s was a absolute blessing to meet More

by nakoamuncy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard p and mark
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Nov 20, 2023 -

Motor Mile Chrysler Dodge Jeep Ram responded

We are glad to hear that Richard and the team provided top-notch service. Thank you for choosing Motor Mile Chrysler Dodge Jeep Ram!

November 18, 2023

Nathan was really helpful. Explained the process and the shop found the porbelem quickly. Great dealership. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
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Nov 20, 2023 -

Motor Mile Chrysler Dodge Jeep Ram responded

Bob, it's great to know Nathan was able to assist you effectively at Motor Mile Chrysler Dodge Jeep Ram. We're here anytime you need us!

November 18, 2023

Great customer service! !! Adam was very professional and made our experience at Shelor's a good one!! More

by dsebestin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Duncan
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Nov 20, 2023 -

Motor Mile Chrysler Dodge Jeep Ram responded

We're delighted to know that Adam provided great customer service during your visit at Motor Mile Chrysler Dodge Jeep Ram. Thanks for sharing your positive experience with us!

November 17, 2023

Excellent servicing and transparency throughout the entire process. Salesman was very helpful and responsive to all questions and areas. More

by Japorter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Pinto
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Nov 17, 2023 -

Motor Mile Chrysler Dodge Jeep Ram responded

We're glad to know you had an excellent experience with our team at Motor Mile Chrysler Dodge Jeep Ram. We aim for transparency and responsiveness in all interactions. Thanks for the review!

November 17, 2023

Great service and communication. Will be returning when I need service. Everything was thoroughly explained More

by pro1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Biggs
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Nov 17, 2023 -

Motor Mile Chrysler Dodge Jeep Ram responded

We're glad to know you appreciated our service and communication at Motor Mile Chrysler Dodge Jeep Ram. We look forward to seeing you again when your vehicle needs servicing!

Nov 17, 2023 -

pro1985 responded

It is easy and pleasant to deal with Motor Mile Chrysler Dodge Jeep Ram

November 13, 2023

Excellent customer service went over ever detail of vehicle Rick Harrison was the best I couldn't have had a better service. He was very patient with my grandson that ask 1000 questions lol. My experie More

by Janet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Harrison
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Nov 14, 2023 -

Motor Mile Chrysler Dodge Jeep Ram responded

Janet, it's great to know that Rick and our team at Motor Mile Chrysler Dodge Jeep Ram provided you with excellent service. We're here for all your questions - even if there are 1000 of them! Thanks for the review!

November 11, 2023

Absolutely from purchase to service a my new ram had a run in paint job that was a 60000 dollar truck then the service for repairs was beyond not acceptable absolutely arrogance threw whole process I woul More

by Jhuffusa500
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nathan
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Nov 13, 2023 -

Motor Mile Chrysler Dodge Jeep Ram responded

We're truly sorry to read about your experience with the purchase and service of your new truck. It's disappointing that we didn't meet expectations, especially in terms of our customer service approach. We understand you're upset and that we've lost your future business, but we want to make sure any ongoing concerns get properly addressed. If you're willing to speak with us, please reach out to Customer Relations at cr@shelor.com at your earliest convenience. Thank you.

November 10, 2023

Service was good fixed the recall on my van and search for mechanical problems thanks More

by Brenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan biggs
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Nov 10, 2023 -

Motor Mile Chrysler Dodge Jeep Ram responded

We are grateful to have earned your business, Brenda. Thanks for taking the time to leave us a review! - The Motor Mile Chrysler Dodge Jeep Ram Team

November 10, 2023

Nathan was very receptive to my needs and resolved issues within the time frame he gave me More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
Report | Print
Nov 10, 2023 -

Motor Mile Chrysler Dodge Jeep Ram responded

Jim, thank you for the review! We appreciate the kind feedback about Nathan and hope to see you again at Motor Mile Chrysler Dodge Jeep Ram!

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