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Motor Mile Chrysler Dodge Jeep Ram

Christiansburg, VA

4.7
973 Reviews

2395 Roanoke St

Christiansburg, VA

24073

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973 Reviews of Motor Mile Chrysler Dodge Jeep Ram

December 30, 2023

After 6 weeks, although they said the problem was fixed, it was not, as the engine light came on on the way home More

by richardweyers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stacey Arnold
Jan 08, 2024 -

Motor Mile Chrysler Dodge Jeep Ram responded

Richard, we're sorry to learn about the ongoing issue with your vehicle. We aim for complete customer satisfaction and look forward to seeing you on your next visit so we can diagnose the issue with your vehicle. Please get in touch if you have any further questions. Thank you, Customer Relations - cr@shelor.com

December 30, 2023

Smart and efficient. Bobby listened to our requirements and presented us with solid options. It was a great experience. More

by Me4497
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bobby Vought
Jan 02, 2024 -

Motor Mile Chrysler Dodge Jeep Ram responded

We're glad to know that Bobby was able to provide you with solid options and a great experience at Motor Mile Chrysler Dodge Jeep Ram. Thanks for sharing your feedback!

December 30, 2023

Just an amazing experience! Adam worked with me and got me a truck that I absolutely loved! Financing department also was a breeze! More

by JeremyP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam
Jan 02, 2024 -

Motor Mile Chrysler Dodge Jeep Ram responded

Jeremy, it's great to know that Adam and our finance team made your experience at Motor Mile Chrysler Dodge Jeep Ram an amazing one! Enjoy the new truck.

December 28, 2023

Why accept appointments for a hour I had to wait 3 hours for a inspection More

by Dreama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy
Jan 08, 2024 -

Motor Mile Chrysler Dodge Jeep Ram responded

We are very sorry for any delay you experienced and if this caused any inconvenience. We always strive to offer efficient service but unfortunately cannot predict or control any issues that may arise with vehicles that are in line before your vehicle. We look forward to seeing you at your next visit. If you have any questions or concerns you can reach out to us at cr@shelor.com. Thank you!

December 27, 2023

Great Service! Prompt and respectful. Angel was great and took good care of my needs with my truck. Thank you Angel -Tyler More

by Tyhill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Dec 27, 2023 -

Motor Mile Chrysler Dodge Jeep Ram responded

Tyler, we're glad to know Angel provided great service and took care of your truck needs at Motor Mile Chrysler Dodge Jeep Ram. Thanks for the shout-out!

December 22, 2023

We bought our vehicle from this dealership in 2020. While it's in warranty we'll continue to have the dealership to maintain the vehicle. This is to protect ourselves from any potential future claims o More

by rickh2367
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Dec 26, 2023 -

Motor Mile Chrysler Dodge Jeep Ram responded

We appreciate your trust in our team at Motor Mile Chrysler Dodge Jeep Ram to maintain your vehicle while it's under warranty. We're committed to providing top-notch service and keeping everything running smoothly for you!

December 21, 2023

Communication was minimal unless I was the one who called. Car sat there for a week. Waited an hour in the dealership for a loaner vehicle because my advisor was late and the other person who could do More

by jessegiordano76
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stacy
Dec 26, 2023 -

Motor Mile Chrysler Dodge Jeep Ram responded

Jesse - We're disappointed to see the low rating. Your vehicle was a tow-in, and as discussed, we worked on it as quickly as possible. When you came in for a rental it was during lunch when our service center was closed. In addition, we ensure all prices for parts and services are always gone over before anything is completed, and are sorry for any misunderstanding that occurred. We hope your vehicle is running smoothly now. Thank you, Customer Relations – cr@shelor.com

Dec 26, 2023 -

jessegiordano76 responded

I was there at 7:30am, when you opened for the rental.

December 21, 2023

Quick, reasonable place to do business with. Clean waiting room and friendly staff. Will do business again More

by z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
Dec 21, 2023 -

Motor Mile Chrysler Dodge Jeep Ram responded

We're glad to know you had a positive experience with us here at Motor Mile Chrysler Dodge Jeep Ram! We appreciate your feedback about our clean facilities and friendly staff. We look forward to serving you again in the future! Take care!

December 17, 2023

We recently purchased a car and the experience was top-notch! From start to finish, the customer service was exceptional. The sales team was knowledgeable, patient, and genuinely interested in helping More

by LDR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Harrison
Dec 18, 2023 -

Motor Mile Chrysler Dodge Jeep Ram responded

We're delighted to know that you had a top-notch experience with our sales team at Motor Mile Chrysler Dodge Jeep Ram! It's great to see your car buying process was smooth, stress-free, and welcoming. Thanks for the five-star review!

December 15, 2023

Great Service. Serviced my car promptly and finished sooner than I thought. Stacey was great as always. More

by dgturko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Arnold
Dec 15, 2023 -

Motor Mile Chrysler Dodge Jeep Ram responded

Thanks for the shout-out! We're glad to know Stacey and our team at Motor Mile Chrysler Dodge Jeep Ram were able to get your car serviced quickly. Looking forward to seeing you next time!

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