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Motor City Lexus of Bakersfield

Bakersfield, CA

4.9
1,304 Reviews
Call Dealership (661) 835-3987
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5101 Gasoline Alley Drive

Bakersfield, CA

93313

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1,304 Reviews of Motor City Lexus of Bakersfield

January 03, 2025

Dustin was very pleasant and got our flat tire replaced amid an already overbooked schedule. More

by Jetjock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin
Report | Print
Jan 03, 2025 -

Motor City Lexus of Bakersfield responded

Thank you for sharing your positive experience with Dustin at Motor City Lexus of Bakersfield! See you down the road.

December 31, 2024

Shawn continues to provide excellent service each time I return. He is courteous and ensures every requested service is completed as promised. More

by Lpenner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Mcneal
Report | Print
Jan 02, 2025 -

Motor City Lexus of Bakersfield responded

We're delighted to hear that Shawn consistently delivers excellent service at Motor City Lexus of Bakersfield. Thank you for your kind words and continued trust in our team!

December 25, 2024

Excellent service! The sales and service teams were extremely knowledgeable and professional. We have always been treated as royalty! More

by Lance Romance
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heidi Hierlmeier, Issa Gharibeh
Report | Print
Dec 26, 2024 -

Motor City Lexus of Bakersfield responded

Lance, thank you for the wonderful feedback! We're delighted to hear that our team at Motor City Lexus of Bakersfield made you feel like royalty. We appreciate your support and look forward to serving you again!

December 24, 2024

I've been a Lexus owner since 1998 and they have never disappointed! I usually wait although it is nice to have options to get a loaner or a ride. More

by sbertolucci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ino
Report | Print
Dec 26, 2024 -

Motor City Lexus of Bakersfield responded

It's wonderful to hear that Motor City Lexus of Bakersfield has consistently met your expectations since 1998! We appreciate your loyalty and are glad you enjoy the convenience options we offer. Thank you for being a valued customer!

December 18, 2024

This dealer and all staff are both professional and accommodating. We travel over 100 miles just to come to this dealership. More

by dd_regoli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Ballard, Aris Caceres
Report | Print
Dec 18, 2024 -

Motor City Lexus of Bakersfield responded

Thank you for making the journey to Motor City Lexus of Bakersfield! We're delighted to hear that our team's professionalism and accommodation made it worthwhile. Safe travels, and we look forward to seeing you again!

December 15, 2024

As always service advisor Dustin has been a top tier representative for the Lexus brand. Always kind and professional, not to mention helpful. I always request Dustin for my service needs. More

by FLYNNSTONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin
Report | Print
Dec 16, 2024 -

Motor City Lexus of Bakersfield responded

Thank you for sharing your experience with Dustin and the team at Motor City Lexus of Bakersfield! We're delighted to know that his professionalism and kindness keep bringing you back. We appreciate your continued trust in us for all your service needs!

December 08, 2024

**Rating: ★★☆☆☆** I added myself to the waitlist for my dream car outside of my commuting area with the assurance that it would be delivered and everything would be electronic. After over a month of wai More

by s.bonton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Moe Altanany
Report | Print
December 06, 2024

Great fast easy service. We were in and out in second's, everyone was polite. More

by albert.gonzalez3244
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin
Report | Print
Dec 09, 2024 -

Motor City Lexus of Bakersfield responded

Thanks so much, Albert. We look forward to your next visit to Motor City Lexus of Bakersfield!

December 03, 2024

Motor City Lexus of Bakersfield is great! I have always had a good experience there. More

by Kaykeynichole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean McNeal
Report | Print
Dec 03, 2024 -

Motor City Lexus of Bakersfield responded

Thank you for this great review of Motor City Lexus of Bakersfield! We hope to see you again down the road!

November 30, 2024

Excellent service and Dustin was a great advisor. Great Communication on the service of my vehicle. More

by atccon67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Kryger
Report | Print
Dec 02, 2024 -

Motor City Lexus of Bakersfield responded

We are glad to hear that Dustin provided excellent service. Thank you for sharing this feedback with the Motor City Lexus of Bakersfield team.

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