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Motor City Buick GMC - Service Center

Bakersfield, CA

4.1
259 Reviews
Call Service Center (661) 735-4976

259 Reviews of Motor City Buick GMC - Service Center

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February 12, 2024

Great customer service The staff is very helpful. We’ve bought multiple cars and will continue to be returning customers for a long time. More

by Rpadilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Hong
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February 02, 2024

This is for the collision department. They took care of my vehicle with much care and consideration. The gentleman that always talked to me was very kind and understanding. They kept me u More

by fess.mad65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot his name
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Feb 05, 2024 -

Motor City Buick GMC responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Sincerely, Seth Long | Service Manager

January 31, 2024

Friendly, professional and quick service. Dry comfortable waiting room. Every time I go in for service it is always quick. Kudos to Ruben Hernandez. More

by tommy.torres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Hernandez
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Feb 01, 2024 -

Motor City Buick GMC responded

I appreciate your input, Tommy. I'm glad to hear that you are consistently impressed with the service we offer here at Motor City Buick GMC. If there is anything more I can do for you please come back and see us any time! Take care! Sincerely, Seth Long | Service Manager

January 15, 2024

Excellent service every time I bring my vehicle thanks I always bring my issues to be serviced here, More

by anthonylouisamie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Rosales
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Jan 21, 2024 -

Motor City Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. We look forward to working with you again in the future! Sincerely, Seth Long | Service Manager

January 13, 2024

I’ve been taking my vehicle in for three years for routine oil, changes and tire rotation. The service is excellent. I’ve had the recommended maintenance done during that sequence of service visits. I More

by Marv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Rosales
Report | Print
Jan 16, 2024 -

Motor City Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you, Marv. Sincerely, Seth Long | Service Manager

January 13, 2024

Tony, Hallie , and team are great to deal with when my vehicles need to be repaired More

by mike.hay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Richardson Hallie Friday
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Jan 16, 2024 -

Motor City Buick GMC responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Hallie and Tony were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Seth Long | Service Manager

January 03, 2024

GMC does a great job of servicing my vehicle. Quick and rates are comparable. I trust them servicing my car More

by kandymann34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Jan 04, 2024 -

Motor City Buick GMC responded

I truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and I'm thrilled to hear that you feel you had such a wonderful experience with our entire team. I'm happy to hear that you can trust us with your vehicle, and I hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, Seth Long | Service Manager

December 31, 2023

great customer service at the truck center. The wait was not long. Waiting warm with plenty of coffee! More

by kapken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro
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Jan 02, 2024 -

Motor City Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. I look forward to working with you again soon! Sincerely, Seth Long | Service Manager

December 29, 2023

Great service and he explained everything in a professional manner. Communicated well and completed in a timely manner. More

by Corina Floyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
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Jan 02, 2024 -

Motor City Buick GMC responded

Thank you for sharing your feedback, Corina! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Seth Long | Service Manager

December 14, 2023

Good customer service,, personable, fast response. Always take good care of my care and make me feel like a friend More

by astratt35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Soudah
Report | Print
Dec 15, 2023 -

Motor City Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jimmy Sisneros - General Manager

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