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Motor City Buick GMC - Service Center

Bakersfield, CA

4.1
259 Reviews
Call Service Center (661) 735-4976

259 Reviews of Motor City Buick GMC - Service Center

Sort by
January 31, 2025

Always very professional and helpful. I love the online services as well and times available. More

by bigrice4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Report | Print
Feb 03, 2025 -

Motor City Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you find our services at Motor City Buick GMC professional and helpful. We strive to provide a seamless experience, especially with our online services. We look forward to seeing you again soon! Sincerely, Seth Long | Service Manager

January 17, 2025

Motor City GMC and Melinda Medlock provided me with excellent service! Melinda went out of her way to take care of my service needs and to help me with other issues I wasn’t aware I needed. She helped More

by Klas16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melinda Medlock
Report | Print
Jan 18, 2025 -

Motor City Buick GMC responded

Thank you for your kind words! We're thrilled to hear that Melinda provided you with excellent service at Motor City Buick GMC. It's great to know she went above and beyond to assist with your service needs and ensured you got the best price. We appreciate your support, and we look forward to seeing you again! Sincerely, Seth Long | Service Manager

January 07, 2025

Kept me informed as to progress was fixed completely very satisfied will keep having my car Devi card there More

by Dptygene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben hernandes
Report | Print
Jan 08, 2025 -

Motor City Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you are satisfied with the service you received at Motor City Buick GMC. Keeping you informed and ensuring your vehicle is fixed completely is our priority. We appreciate your trust in us and look forward to seeing you again for any future needs! Sincerely, Seth Long | Service Manager

December 30, 2024

Very inconsiderate. Left no gas, barely made it to gas station. Didn’t wash the car. More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Report | Print
Jan 02, 2025 -

Motor City Buick GMC responded

Thank you for sharing your experience with us. I understand your concerns, and I appreciate your feedback regarding the fuel level and the car wash service. At Motor City Buick GMC, I strive to provide a service that meets our customers' expectations, and your input helps us improve. If you have further concerns or would like to discuss this more, please feel free to reach out to me directly. I value your feedback and hope to serve you better in the future. Sincerely, Seth Long | Service Manager

December 25, 2024

Left my car didn’t hear from them had called said they forgot about car. More

by Batman53andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ruben
Report | Print
Dec 27, 2024 -

Motor City Buick GMC responded

Thank you for your feedback. I understand your concerns about your vehicle's status. I appreciate you bringing this to my attention, as we strive for high standards at Motor City Buick GMC. Please feel free to reach out directly so I can assist you further and ensure you receive the service you deserve. Sincerely, Seth Long | Service Manager

December 19, 2024

Tony and his people always do a great job servicing my jeep! They go above and beyond! More

by Aprylfaye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Report | Print
Dec 21, 2024 -

Motor City Buick GMC responded

Thank you so much for your fantastic review! We’re thrilled to hear that Tony and our team at Motor City Buick GMC are consistently providing great service for your Jeep. Your kind words motivate us to continue delivering exceptional experiences. We look forward to seeing you again soon! Sincerely, Seth Long | Service Manager

December 17, 2024

Was a quick visit for all the done. Just didn’t get a call soon as it was done. More

by Jserna2151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know names
Report | Print
Dec 19, 2024 -

Motor City Buick GMC responded

Thank you for your feedback. I understand that the communication regarding the completion of your service could have been improved. We appreciate you choosing Motor City Buick GMC for your needs and will certainly consider your comments to enhance our service. If you have any further concerns, please feel free to reach out to us directly. We hope to serve you better next time! Sincerely, Seth Long | Service Manager

November 28, 2024

Did a great job they always do that's why I keep coming back with all my car's More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melinda
Report | Print
Dec 01, 2024 -

Motor City Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you have consistently had a great experience with us at Motor City Buick GMC. Your loyalty means a lot, and we look forward to serving you again for all your car needs in the future! Sincerely, Seth Long | Service Manager

November 09, 2024

Did not appreciate sitting there for 20 minutes before getting checked in. I had an appointment for 830. More

by Sdtempleton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know but a nice person
Report | Print
Nov 12, 2024 -

Motor City Buick GMC responded

Thank you for your feedback. I understand your experience with the check-in process at Motor City Buick GMC did not meet your expectations, especially with an appointment. Your time is valuable, and we appreciate your input as it helps us to improve our services. If you have any further concerns, please feel free to reach out to us directly. We hope to provide you with a better experience next time. Sincerely, Seth Long | Service Manager

October 31, 2024

I am not happy with my past service. My truck went in for a service and some warranty work. I was told it would take a few days. You had my truck three weeks. The parts ordered were wron More

by mhoppy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Europa
Report | Print
Nov 02, 2024 -

Motor City Buick GMC responded

I appreciate you taking a moment to leave this review detailing your recent visit. Please reach out to me directly whenever you have a free moment as I’d like to hear more about what happened and work together to come to a resolution that improves your experience. Sincerely, Seth Long | Service Manager

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