
Motor City Buick GMC
Bakersfield, CA
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Charged for extra oil On a reasent appointment for a scheduled oil change I feel I was over changed ! It has always been the same price but not this time! Approximately 14. On a reasent appointment for a scheduled oil change I feel I was over changed ! It has always been the same price but not this time! Approximately 14.00 more this time I was charged for 9 quarts of oil ! The last 4 or 5 oil changes it took 8 quarts! Where did the 9th quart go ? Not very HAPPY with gmc service !!!! More
Very good experience Jason took real good care of me. Also answered all the questions I had! Everyone was very friendly and respectful... I will be back for my next servic Jason took real good care of me. Also answered all the questions I had! Everyone was very friendly and respectful... I will be back for my next service. More
Excellent service Dealership worked with me and my budget without any hesitation. Also fixed some small details on the vehicle i purchased without extra charges. Overal Dealership worked with me and my budget without any hesitation. Also fixed some small details on the vehicle i purchased without extra charges. Overall great experience with them and Nick and Carlos who helped me with my purchase More
Buying a new Acadia I had a good experience buying a new car with Brett Kieke as my salesman. Very knowledgeable, professional. very courteous and listened to what I wa I had a good experience buying a new car with Brett Kieke as my salesman. Very knowledgeable, professional. very courteous and listened to what I was really looking for in a car. The rest of the gentlemen I worked with, Santos Martinez and Steve Smith were top notch as well. More
New truck We've always received very good customer service here. We tell all of our friends to shop here because of the way that we are treated. We've always received very good customer service here. We tell all of our friends to shop here because of the way that we are treated. More
Friendly, professional & painless, I'm a return costumer from 2 years ago, I'm very happy so again I'm back esp cause good product knowledge good deals & Freindly professional Sales & I'm a return costumer from 2 years ago, I'm very happy so again I'm back esp cause good product knowledge good deals & Freindly professional Sales & Service Dept. I'll be back More
Services Anytime I call the staff/Services has always been great. Staff is always helpful and friendly. I would recommend GMC anytime. Thank you GMC staff Anytime I call the staff/Services has always been great. Staff is always helpful and friendly. I would recommend GMC anytime. Thank you GMC staff More
Exceptional sales department This is our second car bought from Motor City in 5 months and the experience we have had has been more than exceptional. When we bought our Buick Encl This is our second car bought from Motor City in 5 months and the experience we have had has been more than exceptional. When we bought our Buick Enclave I told Kieke " see you when we are ready for a new truck" as my wife and I agreed we we no longer going anywhere else. More
Bad Oil change Service I took in my 2016 Yukon for a oil change at 8:00am but didn't receive my Suv until 11:30. The Gmc was ready way before 11:30 but they had the Yukon si I took in my 2016 Yukon for a oil change at 8:00am but didn't receive my Suv until 11:30. The Gmc was ready way before 11:30 but they had the Yukon sitting in the back. I waited for the Yukon to be done serviced but not only until I went ask if they were almost done did they employee saw it was sitting there ready to go, that is when I received my Yunon at 11:30. Also they washed the yukon and didnt dry it good and left alot of water spots on the paint. Also, they left some grease on the paint that looked like oil. I had to go home and wash it and wax the paint. Overall, horrible experience in this dealer. I had been going to this dealer for years. More
Very efficient My vehicle went in for oil change. Not only was it done in a timely manner, they also washed my vehicle. Very friendly and professional. My vehicle went in for oil change. Not only was it done in a timely manner, they also washed my vehicle. Very friendly and professional. More