Motor City Buick GMC

Trade in/purchase Frank was an effective listener who was able to deliver on his word, complete transparency. Great on sales without the hassle and empty promises. I wi Frank was an effective listener who was able to deliver on his word, complete transparency. Great on sales without the hassle and empty promises. I will be referring potential clients to him. More

Electrical failure on I-5 Our Yukon’s electrical system failed on I-5 30 Miles West of Bakersfield- AAA towed our vehicle to Motor City GMC at 9PM. Sami Yyoub stayed late - op Our Yukon’s electrical system failed on I-5 30 Miles West of Bakersfield- AAA towed our vehicle to Motor City GMC at 9PM. Sami Yyoub stayed late - opened the security gates and placed our vehicle in a secure compound to await Service Dept attn in the morning. He then drove us to a nearby Motel. He was professional and friendly throughout. In the morming a series of phone calls were exchanged with Jason in Service keeping us abreast of his efforts to locate a new alternator. By late afternoon he completed the repair and sent us on our way. Outstanding service by all Motor City personnel- especially Sami & Jason. Your dealership deserves high praise. Thanks for getting us on our way to successfully end a long 3 day journey from Seattle to Palm Desert. You’re the best!! More

Oil change and tire rotation I am at a point where I think I am going to Take my truck elsewhere for service. The last time I was there they were done I. Thirty minutes so I do I am at a point where I think I am going to Take my truck elsewhere for service. The last time I was there they were done I. Thirty minutes so I don't believe they did the multi point inspection or rotated my tires, the pressure was different in all four tires. Yesterday I was there for the same thing and again they tire pressure was different on all four of the tires. They told me I needed a new air filter, I told them I would change it myself so they didn't note in on my paperwork. So I don't know if it's cabin filter or motor. The mechanics need to stop pencil whipping the paperwork. And pay attention to detail as we say in the Army. More

Quick Service! 60 Bucks for an Oil Change ! They must employ illegal Rocket Scientists!! But it did include a tire rotation and a minimal car wash with lots of water 60 Bucks for an Oil Change ! They must employ illegal Rocket Scientists!! But it did include a tire rotation and a minimal car wash with lots of water spots left on the windows and mirrors More

Perfect Great overall experience. Peter Garcia is the best very easy to work with and got me the car I wanted. I highly recommend Peter Garcia and Motor City Great overall experience. Peter Garcia is the best very easy to work with and got me the car I wanted. I highly recommend Peter Garcia and Motor City. More

Excellent customer service Every employee was very courteous and helpful. I appreciate the shuttle service. The drivers are very nice and they call with an estimated time. Thank Every employee was very courteous and helpful. I appreciate the shuttle service. The drivers are very nice and they call with an estimated time. Thank you More

2017 Jeep Grand Cherokee purchase I received a quote based on an add I found on autotrader for a 2017 Jeep Grand Cherokee limited. When I arrived I learned the price was incorrect as w I received a quote based on an add I found on autotrader for a 2017 Jeep Grand Cherokee limited. When I arrived I learned the price was incorrect as was listed. It was substantially higher. Greg and his team did a phenomenal job to get a price that worked for my budget. They went the extra mile! Would definitely return to these guys for another vehicle! More

Service , Great service got me in and out on time which is real important to me. I would recommend my friends and family to GMC motor city , Great service got me in and out on time which is real important to me. I would recommend my friends and family to GMC motor city More

Hassle Free Experience Honesty and integrity are very important to me and that is what I received at Motor City when I leased a 2018 GMC Yukon Denali. Honesty and integrity are very important to me and that is what I received at Motor City when I leased a 2018 GMC Yukon Denali. More

Service Department got me in and out quickly I notified the service department immediately when I noticed my left brake was going out. It had me wondering badly but I was stuck out of town and no I notified the service department immediately when I noticed my left brake was going out. It had me wondering badly but I was stuck out of town and nothing I could do. I was forced to leave a message as no one picked up. I notified my Salesman (Christian Patrick) who immediately got me attended to. Informed me to bring it in as soon as I get back into town. I did arrive to the dealership as soon as I arrived back. Jeremy Beck, Service Advisor immediately came out to greet me and took pictures of my truck. I showed him what I was dealing with and explained to him my other pad was well over 70%. I only had 16,045 miles on my truck and I felt it was the Brake Caliper went bad on my driver side front wheel. They immediately reacted and had taken my truck back and had a Senior Tech inspect the brakes. They stated it would be covered under warranty as the Brake Caliper was defected. I appreciate the Brake job and Christian Patrick and Jeremy's help. They exceeded my expectations. I would work on the answering system machine. I should have to leave a message and wait to be called back. I never did get a call back but I assume that is because I took the initiative to call my sales man and I brought my truck in. More