Motor City Buick GMC

Salesman: Fabian Baeza This was the easiest car purchase I have ever made. Fabian was expecting me, had the car I wanted to drive ready and the whole process was quick and This was the easiest car purchase I have ever made. Fabian was expecting me, had the car I wanted to drive ready and the whole process was quick and painless. Highly recommend him for your next car purchase!!! More

Excellent We received excellent service SAMI, did a great job . All of the people in your GMC dealership provided about average service and explained everyt We received excellent service SAMI, did a great job . All of the people in your GMC dealership provided about average service and explained everything in detail Could not have asked for a better experience More

Great experience once again from Sami Sami was always available thru the phone or in person at GMC. Sammy explains things in a very simple way that we understood the process. And we’re a Sami was always available thru the phone or in person at GMC. Sammy explains things in a very simple way that we understood the process. And we’re also thankful to GMC and GM financial for their help. More

They do what they say they will do. I’ve been taking my 2006 Duramax here for about 5 years now and I’m so glad that I found this place. When I’m pressed for time, Pedro and his men do a I’ve been taking my 2006 Duramax here for about 5 years now and I’m so glad that I found this place. When I’m pressed for time, Pedro and his men do all they can to accommodate me. More

Fast and thorough Had a bad AC. I took it to a different shop at first where a leak was discovered. I took it to Motor City next and found out there was much more wrong Had a bad AC. I took it to a different shop at first where a leak was discovered. I took it to Motor City next and found out there was much more wrong. They completely replaced the system. Felt like they went above and beyond. More

The dealership has always been great The dealership had always been great, I’ve bought 5 or 6 trucks from them and it’s not their fault that my truck is a lemon, I think the smog equipmen The dealership had always been great, I’ve bought 5 or 6 trucks from them and it’s not their fault that my truck is a lemon, I think the smog equipment on a diesel really hurts the truck, unfortunately with all the problems with this truck I’m not going to be able to purchase another soon I’ll be completely outta work because of truck failure More

5 Star Customer Service My husband and I purchased our cars new from GMC Motor City in 2008. My husband is a mechanic so we don’t need service often; however, the older these My husband and I purchased our cars new from GMC Motor City in 2008. My husband is a mechanic so we don’t need service often; however, the older these vehicles have gotten some repairs needed are electrical. Electrical requires expertise. Seriously, even for trained experts electrical can be tricky. I appreciate GMC for working with us on diagnostic and repair...especially when we get into those tricky areas. I found the customer service to be impeccable and I would not hesitate returning here for service if needed. The outstanding reasonableness and desire to resolve issues with the customer really stands out. More

Good service Friendly, professional, courteous. Everyone we encountered was very professional. Personal in the detail shop did a great job prepping the vehicle q Friendly, professional, courteous. Everyone we encountered was very professional. Personal in the detail shop did a great job prepping the vehicle quickly. Salesman Andy Merino did a great job and was very pleasant to work with. More

Vehicle Purchase Friendly and knowledgeable sales personal. Never felt pressured to buy anything I didn’t want. Overall experience was good. Would definitely recommen Friendly and knowledgeable sales personal. Never felt pressured to buy anything I didn’t want. Overall experience was good. Would definitely recommend to a friend. More

Not a good experience. Had appointment for oil change. Asked customer rep to tell technition to check my hoses to coolant reservoir and fill reservoir with coolant. I checke Had appointment for oil change. Asked customer rep to tell technition to check my hoses to coolant reservoir and fill reservoir with coolant. I checked the work and it wasn't done. I questioned if my oil change was even done. It was a very lengthy oil change at that. Figured if I had an appointment it would have been a little better than the time frame I spent there. Wasn't a very great experience at all. More