Motor City Buick GMC

Did not appreciate sitting there for 20 minutes before getting checked in. I had an appointment for 830. getting checked in. I had an appointment for 830. More

Jay was a fantastic salesman. He did not pressure me in anyway and was very easy to deal with. He came with a recommendation from my neighbor who had bought a truck from him about He did not pressure me in anyway and was very easy to deal with. He came with a recommendation from my neighbor who had bought a truck from him about a month earlier. I would highly recommend him and Motor City any day of the week!! More

I am not happy with my past service. My truck went in for a service and some warranty work. I was told it would take a few days. You had my truck three weeks. The parts ordered were wron My truck went in for a service and some warranty work. I was told it would take a few days. You had my truck three weeks. The parts ordered were wrong the driver’s side door latch was damaged by the repair technician. This information was not relayed to me. After three weeks I picked up my truck , but it was still not finished. Three weeks went bye and I was contacted by my service representative asking for me to bring my truck back to the dealer. He claimed he had personal issues and was sorry for not contacting me. They completed the work but there was an issue with driver side door being scratched during door latch being replaced. This still has not been resolved and I have been waiting for two weeks for answers. I have lost confidence in your service department. Ignoring customers problems is not a good look. More

Service at the fleet dept prompt and communication great. Jason Book had creat communication with me. Jason Book had creat communication with me. More

Emanuel was amazing. He purposely put forth extraordinary effort to be helpful and showed genuine concern He purposely put forth extraordinary effort to be helpful and showed genuine concern More

Always professional and knowledgeable help with timely follow-up gives confidence in a job well done follow-up gives confidence in a job well done More

Payton was on the ball, we didn’t have to wait for anything. Did his homework and made us a great deal. Listened to what we wanted and delivered! anything. Did his homework and made us a great deal. Listened to what we wanted and delivered! More

Service is good, sales is very poor. I will never buy another vehicle from Motorcity after they tried to screw me on a lease. I will never buy another vehicle from Motorcity after they tried to screw me on a lease. More

I had an appointment at 9:30am. I got to the dealership at 9:10am thinking I can dropped off my vehicle early. I had to wait in line and finally got checked in at 9:29am and was tol I got to the dealership at 9:10am thinking I can dropped off my vehicle early. I had to wait in line and finally got checked in at 9:29am and was told I would be helped after one other vehicle. I watched two other people who arrived after me, get help before me. I was finally helped at 950am. What good does an appointment do if I cannot be helped on time. More

The service was good and my technician was very professional and friendly. No complaints from me. professional and friendly. No complaints from me. More