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Motor City Buick GMC

Bakersfield, CA

4.4
589 Reviews

3101 Pacheco Road

Bakersfield, CA

93313

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Showing 589 reviews

December 19, 2024

Tony and his people always do a great job servicing my jeep! They go above and beyond! More

by Aprylfaye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Dec 21, 2024 -

Motor City Buick GMC responded

Thank you so much for your fantastic review! We’re thrilled to hear that Tony and our team at Motor City Buick GMC are consistently providing great service for your Jeep. Your kind words motivate us to continue delivering exceptional experiences. We look forward to seeing you again soon! Sincerely, Seth Long | Service Manager

December 17, 2024

Was a quick visit for all the done. Just didn’t get a call soon as it was done. More

by Jserna2151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know names
Dec 19, 2024 -

Motor City Buick GMC responded

Thank you for your feedback. I understand that the communication regarding the completion of your service could have been improved. We appreciate you choosing Motor City Buick GMC for your needs and will certainly consider your comments to enhance our service. If you have any further concerns, please feel free to reach out to us directly. We hope to serve you better next time! Sincerely, Seth Long | Service Manager

December 12, 2024

Keep up the good work. Jose L, thank you God bless you. Happy holidays. To More

by iaguilar75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose L
Dec 13, 2024 -

Motor City Buick GMC responded

Thank you for your kind words and support! I truly appreciate your feedback and wish you happy holidays as well. I look forward to serving you again at Motor City Buick GMC! Sincerely, Jimmy Sisneros - General Manager

November 30, 2024

Mark Musleh & Motor city team were amazing to work with . This is my new GM dealership for all of my personal and company vehicles More

by Anthony
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Mulseh
Dec 03, 2024 -

Motor City Buick GMC responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with Mark and our team at Motor City Buick GMC. We appreciate your trust in us for your personal and company vehicles and look forward to serving you again in the future! Sincerely, Jimmy Sisneros - General Manager

November 28, 2024

Did a great job they always do that's why I keep coming back with all my car's More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melinda
Dec 01, 2024 -

Motor City Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you have consistently had a great experience with us at Motor City Buick GMC. Your loyalty means a lot, and we look forward to serving you again for all your car needs in the future! Sincerely, Seth Long | Service Manager

November 09, 2024

Did not appreciate sitting there for 20 minutes before getting checked in. I had an appointment for 830. More

by Sdtempleton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know but a nice person
Nov 12, 2024 -

Motor City Buick GMC responded

Thank you for your feedback. I understand your experience with the check-in process at Motor City Buick GMC did not meet your expectations, especially with an appointment. Your time is valuable, and we appreciate your input as it helps us to improve our services. If you have any further concerns, please feel free to reach out to us directly. We hope to provide you with a better experience next time. Sincerely, Seth Long | Service Manager

November 07, 2024

Jay was a fantastic salesman. He did not pressure me in anyway and was very easy to deal with. He came with a recommendation from my neighbor who had bought a truck from him about More

by chuckseigner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Ramos
Nov 08, 2024 -

Motor City Buick GMC responded

Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with Jay at Motor City Buick GMC. We appreciate your recommendation and support. It’s always our goal to provide a comfortable and pressure-free environment for our customers. We look forward to assisting you again in the future! Sincerely, Jimmy Sisneros - General Manager

October 31, 2024

I am not happy with my past service. My truck went in for a service and some warranty work. I was told it would take a few days. You had my truck three weeks. The parts ordered were wron More

by mhoppy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Europa
Nov 02, 2024 -

Motor City Buick GMC responded

I appreciate you taking a moment to leave this review detailing your recent visit. Please reach out to me directly whenever you have a free moment as I’d like to hear more about what happened and work together to come to a resolution that improves your experience. Sincerely, Seth Long | Service Manager

October 30, 2024

Service at the fleet dept prompt and communication great. Jason Book had creat communication with me. More

by Fred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Book service writer
Nov 02, 2024 -

Motor City Buick GMC responded

Thank you for your feedback, Fred. I'm glad to hear that you had a positive experience with our fleet department and appreciated the communication from Jason. At Motor City Buick GMC, I strive to provide prompt and effective service. I look forward to assisting you again in the future! Sincerely, Seth Long | Service Manager

October 28, 2024

Emanuel was amazing. He purposely put forth extraordinary effort to be helpful and showed genuine concern More

by westberry85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emanuel
Oct 30, 2024 -

Motor City Buick GMC responded

Thank you for your wonderful review! I'm thrilled to hear that Emanuel provided you with exceptional service at Motor City Buick GMC. It’s always our goal to ensure our customers feel valued and supported. I look forward to seeing you again soon! Sincerely, Seth Long | Service Manager

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