Motor City Buick GMC

This is my first time at the dealership. Will be coming back regularly. Great service advisor. Everyone very friendly and helpful. Will be coming back regularly. Great service advisor. Everyone very friendly and helpful. More

They are very fast when it comes to transactions and very accommodating with it comes to your issues and concerns. accommodating with it comes to your issues and concerns. More

Excellent and fast service. Thank you for all GMC employees for being there when we need you. Thank you for all GMC employees for being there when we need you. More

I drove almost 2 hrs to purchase a truck from Christian Guerrero and the process was simple , quick , and he was extremely helpful throughout the whole process. The truck was used but it smelled like new. Guerrero and the process was simple , quick , and he was extremely helpful throughout the whole process. The truck was used but it smelled like new. It was ready when I got there and it was a no brainer to buy it. I highly recommend taking the drive and asking for Christian Guerrero to show you some cars. Peter Park was also efficient and straight forward in finance. I recommend these guys More

Was charged $300 to clear a code that took them less than 20 mins. Then they claimed to have changed a glow plug charging me almost $400. However, the used part they gave me (checked the part #) went to a 20 20 mins. Then they claimed to have changed a glow plug charging me almost $400. However, the used part they gave me (checked the part #) went to a 2017 GMC and did not fit my 2015. Suspicious, I pulled out ALL the glow plugs and it was obvious that not a single glow plug was actually replaced. I have reported them to the Bureau of Automotive Repair. More

Excellent customer service and great experience purchasing our vehicle. Rick Perez was very helpful and patient with us. purchasing our vehicle. Rick Perez was very helpful and patient with us. More

Motor City and sales representative Rick Gonzalez always makes the buying experience fast and efficient. makes the buying experience fast and efficient. More

Our sales man was very thorough with information on the car we we’re looking for & thorough on explaining the process of financing car we we’re looking for & thorough on explaining the process of financing More

Love my GMC truck but loathe having to take it in to Motor City GMC for service. Every service writer has been very personable in the 15 years I have been buying GMC trucks. Sadly, per an unnamed servic Motor City GMC for service. Every service writer has been very personable in the 15 years I have been buying GMC trucks. Sadly, per an unnamed service advisor Motor City understaffs the number of diesel mechanics they employ which causes delays in warranty service. I am ok with waiting the month or so to get in for service but will never be ok with the vehicle then sitting for 3-4 days if not longer before they get around to servicing the vehicle. You would think if the focus really was on customer service they would make sure that on the day "they" schedule the vehicle to come in they would be prepared to begin servicing the vehicle. Currently Motor City over books the diesel appointments in the service department which only ensures delays and higher ratings. More

Very knowledgeable and straightforward with my needs, courteous and respectful. It was an enjoyable experience courteous and respectful. It was an enjoyable experience More