
Motor Cars of Chicago
Joliet, IL
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Avoid this dealership at all costs — one of the worst car-buying experiences I’ve ever had. As a serious car enthusiast who has bought and sold dozens of performance vehicles, I came into this dealers car-buying experiences I’ve ever had. As a serious car enthusiast who has bought and sold dozens of performance vehicles, I came into this dealership well-prepared, respectful, and realistic about trade and purchase values. Unfortunately, the experience was nothing short of a disaster. After spending hours communicating with the sales team — providing all supporting documentation, VINs, title, list of modifications, and even the stock number of the vehicle I was interested in — I finally got the owner involved to try and work out a deal. We negotiated and agreed to what I thought was a fair agreement and I was ready to move forward. But after all that time and effort, I was blindsided. Turns out they had been quoting me the wrong car the entire time, despite me clearly referencing the correct stock number in every conversation. Their mistake, not mine. And rather than owning it professionally, they became rude, dismissive, and completely unaccountable.This wasn’t just a minor mix-up — this was a total failure in basic professionalism and communication. It felt like bait-and-switch tactics wrapped in incompetence. I fully expect the owner to respond by claiming I had "unrealistic expectations" for my trade or the vehicle price. Let me be clear: I came in knowing the market and was open to negotiation. What I didn’t expect was to be misled, disrespected, and ultimately blamed for their internal errors. If you're considering doing business here — save yourself the frustration. Go somewhere that values your time, communicates clearly, and treats potential buyers with respect. More
I sold my M8 competition to Motor cars of Chicago. Ghaith was great to work with. He made the process very simple. I will definitely buy my next car from him. He is an asset to this company. Ghaith was great to work with. He made the process very simple. I will definitely buy my next car from him. He is an asset to this company. More
From start to finish, my experience selling my 1LE Camaro was nothing short of exceptional. Ghaith was an absolute professional and very responsive. If you ever decide to buy or sell a vehicle from this deal was nothing short of exceptional. Ghaith was an absolute professional and very responsive. If you ever decide to buy or sell a vehicle from this dealership, I highly recommend asking for Ghaith. Service is equal to what you’d receive at the Bellagio hotel in Vegas. 5 stars! More
Thank you to my salesmen Jesus and to all the other staff members for helping me out on purchasing my BMW M3. Jesus was patient with me when I was indecisive when it came to car shopping. I will recommend an members for helping me out on purchasing my BMW M3. Jesus was patient with me when I was indecisive when it came to car shopping. I will recommend anyone on coming to this dealership if they are looking on purchasing, trading or selling their vehicle. All of the process was very smooth, thank you guys so much again! More
Selling my car through Motor Cars of Chicago was an absolute breeze thanks to Ghaith. From the start, they offered top dollar for my vehicle and kept me informed throughout the entire process. They pai absolute breeze thanks to Ghaith. From the start, they offered top dollar for my vehicle and kept me informed throughout the entire process. They paid off my loan directly with the bank and handled all the paperwork, all I had to do was sign one document. Ghaith even arranged transport for the car, making the whole experience completely stress-free. Highly recommend working with him if you’re looking for a smooth and professional sale! More
Beware of the shady dealership! What a SCAM! I bought an $81k car. Both the dealership and the salesman Kennan(Ken) impossible to reach. To make this story short, the car was in a b What a SCAM! I bought an $81k car. Both the dealership and the salesman Kennan(Ken) impossible to reach. To make this story short, the car was in a bad accident. The seller didn’t disclose it. The car leaks when it rains. The bodyshop quoted me it will cost $20k the repair the damages. More
Ghaith reached out to me about a 2024 Mustang I was trying to sell. He asked several questions and when we were both comfortable, he negotiated a price that I was pleased with. He was very fair and hon trying to sell. He asked several questions and when we were both comfortable, he negotiated a price that I was pleased with. He was very fair and honest and his communication was excellent. Once we agreed to the terms of the sale, Ghaith ensured I was aware of each step along the way. He, and Motor Cars of Chicago, were very easy to work with. They handled all the legwork. They sent payment very quickly. The transportation he coordinated to pick the Mustang up and deliver to his dealership was on time and courteous. Overall, excellent experience and would absolutely purchase or sell to again. Great job, Ghaith! More
I drove three and a half hours from Indiana to check out a Civic Type R, and honestly, it was totally worth the trip. Eric was hands down the best salesperson I’ve ever worked with—super patient, no pressur a Civic Type R, and honestly, it was totally worth the trip. Eric was hands down the best salesperson I’ve ever worked with—super patient, no pressure at all, and he actually encouraged us to take our time and do proper test drives, which I really appreciated. The whole process, including financing, was smooth and straightforward, with no surprises or unnecessary waiting. If you're thinking about buying a car and want someone who’s genuinely helpful and easy to work with, I’d definitely recommend this dealership—and especially Eric. More