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Motor Cars Mitsubishi

Aurora, IL

Overview
Employees
Reviews
Vehicles
4.7
80 Reviews
Thank you for making your way to Motor Cars Mitsubishi, your certified Mitsubishi dealer serving drivers throughout Aurora and the surrounding areas. At our dealership, you’ll find a solid selection of new Mitsubishi for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Mitsubishi technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Motor Cars Mitsubishi in Aurora today for quality vehicles, a friendly team, and professional service at every step of the way. And if you have any questions for us, you can always get in touch at 630-898-6000.
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3990 E. Ogden Ave

Aurora, IL

60504

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Showing 80 reviews

September 17, 2025

I love this dealership. My SUV is one of the best vehicles I've ever bought!! More

by keke1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Derka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meghan Brozenec
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 15, 2025

Nice people, friendly staff, and a good selection of cars. Joshua was great on helping me out on everything. More

by ALOPEZ890
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua
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Sep 15, 2025 -

Motor Cars Mitsubishi responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

September 12, 2025

Waited over 3 hours for an oil change, tire rotation, gas cap installation and check engine light info. No one discussed any condition of my car with 0 feedback on anything including brakes, shocks or why my More

by ONTHEFOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Meghan Brozenec
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier was so apologetic. She was nice.
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Sep 17, 2025 -

Motor Cars Mitsubishi responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

September 11, 2025

Very convenient, polite and quick service . Tony listens to concerns and provides good service. Easy transaction. More

by OGLEWG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Derka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meghan Brozenec
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Madsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2025 -

Motor Cars Mitsubishi responded

It's great to hear that Tony and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Motor Cars Mitsubishi!

September 10, 2025

I would like some transparency with some of the repairs. Maybe providing images would help. More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meghan Brozenec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 10, 2025 -

Motor Cars Mitsubishi responded

Thank you for providing this feedback, Pat, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

September 10, 2025

Good service rendered and I was glad they respected time. Surely, I would like to return there for my next car servicing More

by ndemfest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meghan Brozenec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 10, 2025 -

Motor Cars Mitsubishi responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

September 09, 2025

They wont let you drive the cars, I was suggested to have a car towed to get it inspected by a certified dealer. What a joke, want a sign that a car is a lemon without going to a dealer, here's your sign. Be More

by B
Recommend Dealer
No
Employees Worked With
Sales associate did not give me his name.
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Sep 09, 2025 -

Motor Cars Mitsubishi responded

We appreciate you taking the time to share your feedback. We want to clarify our policies regarding test drives and pre-purchase inspections (PPIs) to ensure there is no misunderstanding. We do allow test drives for all our vehicles. We also permit customers to conduct pre-purchase inspections. If the inspection shop is located nearby, we are happy to facilitate by dropping off the vehicle at the scheduled time. However, if the shop is further away, transportation of the vehicle to and from the shop would need to be arranged at the customer's expense. As an alternative, customers are welcome to schedule an inspection to take place at our location via a third-party inspection company. We are committed to transparency and ensuring our customers feel confident in their purchases. We apologize if there was any confusion during your visit, and we encourage you to contact us directly to discuss your experience further. Sincerely, Jesus

August 25, 2025

The service was quick and easy thanks to our sells man Jim Miller who was very precise More

by Nancy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christinah Vertin
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2025 -

Motor Cars Mitsubishi responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 25, 2025

I bought a car the salesman was very nice and was take only thirty minutes to get my dreams car, I am driving car from one month and it's no issue, I am highly recommend to go there. More

by Meena Khan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christinah Vertin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Cervantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ghaith Kharabsheh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2025 -

Motor Cars Mitsubishi responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Motor Cars Mitsubishi.

August 17, 2025

The staff at the dealership are top notch and wouldn't think of taking my car anywhere else for service!! Thank you for the always great service! More

by Emily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Derka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meghan Brozenec
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Madsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 17, 2025 -

Motor Cars Mitsubishi responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Motor Cars Mitsubishi, we look forward to having you as a valued customer for many years to come!

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