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Motion Kia - Service Center

Hackettstown, NJ

4.8
350 Reviews

350 Reviews of Motion Kia - Service Center

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May 27, 2024

Jamie was patient and knowledgeable. It was a pleasant experience. I would definitely do it again. More

by TATIEPATTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
May 27, 2024

Clean waiting area knowledgeable staff very friendly atmosphere Always keep me updated on status of vehicle More

by RBRASSARD123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Popolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor
May 26, 2024

Always professional and courteous, Car was delivered on time and with all work done as promised. More

by TJB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Popolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024

I have dealt with this dealership for 12 years. I never have a complaint. Service is excellent! More

by DRESCHERd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Popolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024

Always a pleasant experience going to Motion Kia. Purchased quite a few cars there and always bring them back for service!! More

by missarlene65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perazzo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Popolo
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

Service was good to work with and i will be back for future service on my vehicle More

by jetilves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Popolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

Service is great. The staff are willing to work around your busy schedule and they keep you informed throughout the day about your car's problems and repairs. More

by lizjen1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Popolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Harris
May 10, 2024

Their mechanics stole things out of my car. The shop manager was completely unprofessional and sarcastic in response to my complaints. I've spent well over $100,000 at their dealerships. I'm ne More

by tfogarty3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Perazzo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Popolo
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024

The employees at Motion Kia always remember my name when I come in, make me feel important to them, and are always very helpful. They made the repair on my car in minutes and I was on my way in less than a More

by jerseypotter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Drummer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Perazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Popolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor DeOliveira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Harris
May 02, 2024

This Motion Kia dealership and service department are always great !! Onetime and friendly . They explain everything and also highlights what might be need in the future. More

by peppergirl2491
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Popolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Harris
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