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Motion Kia - Service Center

Hackettstown, NJ

4.8
365 Reviews

365 Reviews of Motion Kia - Service Center

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August 29, 2024

This is probably the best service department I have ever dealt with. It was easy to get an appointment. They were timely, very courteous and very professional. Communication with the client throughout the p More

by MOMLUCH60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Popolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2024

Very helpful and completed everything that was needed. Fast and quick and I did not have to wait long. More

by dhindsjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Popolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2024

Process was solid but was surprised it took nearly 3 weeks to schedule an oil change. More

by jack.J.lux
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Popolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2024

I find Motion Kia very easy to work with and accommodating. They answer all questions and their service is right on target with the time predicted. Thank you for your continued excellent servi More

by hsuminski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Popolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2024

Exceptional customer service, quality work and well informed throughout the process. Highly recommended Motion KIA! More

by CAWILLIA2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Popolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor DeOliveira
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2024

They were very polite and informative. The service was within time limits and very good. More

by TPOWERS22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Popolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2024

Frank Perazzo is so personable and professional. The department took great care of my car and returned it back to me cleaner than when it went in. Thank you Motion Kia!! More

by Gabrielle Fontana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Popolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2024

Very efficient process car was ready when said and the person at the counter was great More

by stephen.piekarz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Popolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2024

Motion Kia always provides me with prompt and courteous service and my visits for two recalls on both of my Tellurides were no exception to the norm! Work was completed on schedule and to my satisfaction. More

by VVCPOTTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Popolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2024

Great service and great team. Always keep you informed while you are waiting. They also let you know services are upcoming. More

by korin.rosenkrans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Popolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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