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Motion Kia - Service Center

Hackettstown, NJ

4.8
365 Reviews

365 Reviews of Motion Kia - Service Center

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June 10, 2021

The service department is very customer service orientated. They are why we keep coming back. They explain in detail what is needed and being done and they are honest. More

by pugsnshell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank and Victor in the service department
June 03, 2021

When entering we were not greeted politely, did not get the persons name. When asked about a car wash after service he said only if there aren't any sales. Not impressed. Service was completed properly. More

by KLAPAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not Listed
May 28, 2021

I needed work on my car which required it to stay at Motion for awhile. The work was explained in detail to me by Blade. I was offered a loaner for the entire time. Frank kept me updated as to the statu More

by RENEE123NJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Perazzo
May 21, 2021

Blade was very friendly and polite, We were very happy with the service. Forgot to wash our car but as soon as we asked about it they apologized and brought it right back to be done. More

by DEVINEN1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blade Boyer
May 14, 2021

Motion Kia is a friendly place that always has their customer's needs first. I always feel comfortable bringing my car in for service there. More

by lfklein
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howie Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021

Always the best possible service! Couldn’t ask for more. Treated very well by all and it was done in no time! Highly recommend Motion Kia! More

by EJKOSTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
May 10, 2021

I would like say that the sales and service team at motion Kia are great. They very very professional and a pleasure to work with More

by MRIBARDO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howie Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Schopperth
May 07, 2021

service was done well and staff was curious I was dropped off and picked up while the work was being done. services a a a More

by MATTGLASS2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Lizanich
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021

Everything was done great perfect communication it was on time and called me when it was ready then I was in and out in 5 minutes More

by ramponev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor Nicholas
April 29, 2021

Polite prompt easy to deal with had no issues They got me in and out quickly Would come back again for service. Would also recommend them More

by ZANO2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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