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Motion Kia - Service Center

Hackettstown, NJ

4.8
344 Reviews

344 Reviews of Motion Kia - Service Center

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July 07, 2021

Motion KIA in Budd Lake New Jersey is very reliable and customer centric. When we had to have our Sportsge in for service they were quick to find us a loaner while the workwas being done. Since we only hav More

by BCKRDCM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex in service
July 07, 2021

My car was taken right on time. The wait are was clean and neat. I only waited for about 45 minutes. Great Service. Highly recommend More

by STEPHENMIRANDA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Employee
July 05, 2021

Failure to keep customers informed . Today, a car is essential. Repairs are necessary but I feel that my next purchase will be somewhere else. I was extremely satisfied with the SALES dept. when buying. More

by caroloconnor017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Overall not satisfied
July 05, 2021

The warranty service your staff provided was on-time, quickly and very professional. Victor, your employee who I contacted first by phone to arrange the service schedule, was very professional, friendl More

by RIBEIROW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howie Weiss
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor and Joseph Carnevale.
July 02, 2021

Joe was terrific! One of the best service reps I've interacted with at Motion Kia. He spoke clearly, gave me the info I needed and was on top of the work that was being done. Even though it took long More

by Mountain Mama
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Carnavale
June 25, 2021

Friendly, polite and listened to what I was telling them. Thank you to all the service staff . More

by TANTEBET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor In service
June 25, 2021

Always pleased with the service received at Motion Kia! Wouldn’t go anywhere else More

by DAVIDENGEL333@YAHOO.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Lizanich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Schopperth
June 25, 2021

Courteous and attentive at the desk. Service is considerably more costly than my own mechanic More

by TOM.GRAF51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
June 10, 2021

Very professional service department. They delivered the car very clean and right on time. I would definitely recommend to my family and friends. If I buy another car it would be from this dealership. More

by SALTRANI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry but I don’t remember his name.
June 10, 2021

The service department is very customer service orientated. They are why we keep coming back. They explain in detail what is needed and being done and they are honest. More

by pugsnshell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank and Victor in the service department
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