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Motion Kia - Service Center

Hackettstown, NJ

4.8
329 Reviews

329 Reviews of Motion Kia - Service Center

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August 12, 2021

Excellent staff, comfortable family atmosphere, quality work. The power seat was not working properly. They took the vehicle in to review and found out the need a new motor. They have ordered it and will c More

by KATHY37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blade is always extremely nice and helpful.
July 23, 2021

Very professional, considerate group of guys. My car was taken in quickly and given back just as quickly. I was given an update half way thru as well More

by J.JENSEN143
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Lizanich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor Nicholas
July 19, 2021

total care and professionalism.GOOD COFFEE AND CONVERSATION.VEHICLE WAS RETURNED WASHED AND CLEANED.VISITED NEW CAR SHOW ROOM.VERY IMPRESSED WITH WHAT I SAW. More

by dlasala
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
FRANK PERAZZO
July 09, 2021

Always great serviceVictor is the BEST!Vic is always Always great service Victor is the BEST! Vic is always available and makes sure both of my cars get the best attention that they deserve! More

by MICHAEL_CAMPANARO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor
July 07, 2021

Took my 2014=7 Sportage in for a recall. The service department was great! They didnt try to sell me a ton of extras and were super nice and polite! My recall was performed very quickly and professional More

by tbirdtimmy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
dealt with serivce counter at this visit
July 07, 2021

Motion KIA in Budd Lake New Jersey is very reliable and customer centric. When we had to have our Sportsge in for service they were quick to find us a loaner while the workwas being done. Since we only hav More

by BCKRDCM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex in service
July 07, 2021

My car was taken right on time. The wait are was clean and neat. I only waited for about 45 minutes. Great Service. Highly recommend More

by STEPHENMIRANDA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Employee
July 05, 2021

Failure to keep customers informed . Today, a car is essential. Repairs are necessary but I feel that my next purchase will be somewhere else. I was extremely satisfied with the SALES dept. when buying. More

by caroloconnor017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Overall not satisfied
July 05, 2021

The warranty service your staff provided was on-time, quickly and very professional. Victor, your employee who I contacted first by phone to arrange the service schedule, was very professional, friendl More

by RIBEIROW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howie Weiss
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor and Joseph Carnevale.
July 02, 2021

Joe was terrific! One of the best service reps I've interacted with at Motion Kia. He spoke clearly, gave me the info I needed and was on top of the work that was being done. Even though it took long More

by Mountain Mama
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Carnavale
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