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Motion Kia - Service Center

Hackettstown, NJ

4.8
365 Reviews

365 Reviews of Motion Kia - Service Center

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May 05, 2023

Motion Kia service dept is top notch. Very professional in every aspect of their job performance. More

by GASMAN77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Popolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blade Boyer
April 16, 2023

Not only is the customer service great. But all the people they are very friendly and helpful. More

by JGALLUCCI8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perazzo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Popolo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blade Boyer
April 06, 2023

They are kind and professional. They replaced engine . It took 2.5 months. No loner car was facilitated for us as customers. Calling corporate for loner car was supremely unhelpful More

by berlinerjackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Popolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blade Boyer
April 05, 2023

On time friendly customer service coffee was great and hot may be a little food would be nice More

by B19511954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Perazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Popolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blade Boyer
April 03, 2023

Service appointment time was adhered to, and my vehicle was immediately taken in for service. The service representative kept me informed on the status of my vehicle and delivered the keys and vehicle to More

by JNPCCNV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Popolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blade Boyer
March 31, 2023

This dealership was great! It was clean, had accommodations and was comfortable! The staff was very friendly, attentive and informative. You can tell they really care about the More

by XO_KMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor DeOliveira
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2023

Very friendly and helpful staff. Always a pleasure to deal with. Kept me informed with on my cars throughout the visit More

by chrissys528
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Popolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor DeOliveira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blade Boyer
March 27, 2023

The repair and service were fine my only complaint is that I believe when you bring your car to be serviced, and spend a considerable amount of money and especially a dealership where you purchased the v More

by kirstenbodner
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know who I dealt with
March 24, 2023

The team at Motion is always accommodating and timely. I'm always pleased with their service. More

by ppasake1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Popolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blade Boyer
March 22, 2023

Good dealership, nice service department, nice staff. Small waiting area with wifi coffee and tv. More

by GLEN.HOLTON42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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