Motion Kia
Hackettstown, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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I purchased my Optima about 1 month ago. I found the whole sales process to be very professional, friendly and low pressure. Tony Fiore, the sales rep, was very knowledgeable and worked to get me a goo whole sales process to be very professional, friendly and low pressure. Tony Fiore, the sales rep, was very knowledgeable and worked to get me a good deal on the car. He continues to follow-up and ask how things are going, etc. I also used the service department for the first time for an oil change. I dropped my car off without an appointment and received a call from the service manager indicating that the car was done. Although I've only had one month's experience with the dealer, I'm very happy with how they have performed. I would highly recommend this dealer. More
My husband and I have purchased all of our cars over the last 7 years from Mike. We have recommend all of our friends to use Mike and will continue to do so. We are always happy with the service that Mike a last 7 years from Mike. We have recommend all of our friends to use Mike and will continue to do so. We are always happy with the service that Mike and Motion have given us. Having a young family we wanted to make sure our new car was not only going to be affordable but also safe for our young children. Having known Mike for sometime now, he not only knew exactly what our needs were but also would not recommend or allow us to purchase a care that was not safe. He is extremely knowledgeable about the product he is selling. It is refreshing to able to purchase a product and know that you have made a great decision! We will continue to use Mike and Motion Kia for all our car needs! More
I heard about this dealer from a friend of mine that bought a car about a month prior to me, and he swore by it. I drove almost 2 hours to deal with them, and it was worth every second. From the second bought a car about a month prior to me, and he swore by it. I drove almost 2 hours to deal with them, and it was worth every second. From the second I walked in it was all about customer service before anything else. Even at crunch time with haggling price for my new(used) car I felt no pressure into buying. Being on a limited income in this economy is hard to afford anything now. At no time did I feel pressure or obligation to purchase my car and for that I would recommend this place to anyone and everyone! More
I brought my car in for something that was covered under the federal emmissions warranty. They (Adam) made a huge deal about not covering it because I didn't have my maintainence done at the dealership. I p the federal emmissions warranty. They (Adam) made a huge deal about not covering it because I didn't have my maintainence done at the dealership. I provided them with copies of all my previous service records. They then insisted that I had to have the 60000 mile maintainence done or they wouldn't do the repair under warranty. Keep in mind this is under the FEDERAL EMMISSIONS WARRANTY. I talked to two other auto service departments who both said the repair needed to be covered regardless of any other issues. I paid and had the 60000 mile maintainence done. Brought the car home. Went out to start it the next day and the battery was dead. I had it towed back to them and paid to have it replaced. Less than one week later the check engine light is back on. I went back in to talk to Adam. I told him i was not very happy with having to bring it back in again when they just did a "full diagnostic and recommended maintainence" he told me they could scan it and I said fine. THEN HE STARTED IN ON ME ABOUT HOW THEY SHOULDN"T HAVE COVERED THE CATALYTIC CONVERTER!!!! IT IS covered under FEDERAL WARRANTY. I told him I didn't even care. He kept harping on and on about all the things my car needed done. It was a coolant flush, an air filter and a transmission flush ALL of which I PAID them to do! I just expected my car to run with less problems than when I brought it in. I told him I paid for all the things you told me needed to be done. I had a right to be happy my car wasn't working. He was such a jerk ( to put it nicely) I walked out without gettting it scanned. I would rather pay to have it scanned somewhere else to never have to deal with Adam again. In fact.... after this I will not own another Kia product because this is what kind of service they think is acceptable at their dealerships. More
The team at Motion Kia were top notch. They guided me through the process with pure class, and professionalism. I wouldn't think of going anywhere else. through the process with pure class, and professionalism. I wouldn't think of going anywhere else. More
I felt no pressure at all to buy, however I ended up buying a 2012 Forte at a fantastic price. I was very happy with the overal sales experience. buying a 2012 Forte at a fantastic price. I was very happy with the overal sales experience. More
DO NOT DO BUSINESS WITH THESE SCAM ARTISTS. Nina, Mike, and Jim all told me that after our deal fell through, they "refunded" me. They noted that "our credit receipts print in red ink, so we can't fax it and Jim all told me that after our deal fell through, they "refunded" me. They noted that "our credit receipts print in red ink, so we can't fax it to you." Yeah right. They will scam you, try to rip you off, take your money, and run. They will not call you back, and when they do they will talk over you and hang up on you. I have filed a complaint with the Better Business Bureau. Buyer Beware. More
I love my new Sportage! The car is wonderful and the staff was patient during the "haggling" process. I got very close to the price I wanted and in the end was very happy about my purchase. staff was patient during the "haggling" process. I got very close to the price I wanted and in the end was very happy about my purchase. More
I have given this rating because it is how I feel about the dealership and my sales person. There was a hold up with my money being released to me so I had to wait a week and ahalf to get the car and every the dealership and my sales person. There was a hold up with my money being released to me so I had to wait a week and ahalf to get the car and everyone was very understanding. The day I picked up the car the whole sales staff came out to say good luck and enjoy. Very friendly place. More
Thanks again Mike S for the month long search for the Corsa Blue Forte Koup.....as you seen with your own eyes and pratically everyone that was at the dealer ....my daughter was completely overwhelmed wi Corsa Blue Forte Koup.....as you seen with your own eyes and pratically everyone that was at the dealer ....my daughter was completely overwhelmed with happiness. More