Motion Kia
Hackettstown, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Leased a 2016 Kia Sorrento Jonathan Cardenas and the rest of the staff were very helpful in helping me decide between a Sorrento and a Sportage. I have three kids in car seats a Jonathan Cardenas and the rest of the staff were very helpful in helping me decide between a Sorrento and a Sportage. I have three kids in car seats and they let me see how the actual seats fit. Once I figured out what worked for me and my kids Jonathan was able to work with me to make it fit my budget. More
TREATED ME LIKE A DOG!!!!!!!!!!!!!!!!!!!!!! It all started last September 2012, when I bought a Kia Optima Hybrid. After 3 weeks bubbles appear in one of the tires. Gary the manager of Motion Ki It all started last September 2012, when I bought a Kia Optima Hybrid. After 3 weeks bubbles appear in one of the tires. Gary the manager of Motion Kia would not give me a tire and said that the bumper to bumper warranty will not cover the tire.Aren't the tires included in the bumper to bumper warranty? He told me to leave the car and he'll take care of the problem. I told him how am I going to go home? He said it's my problem. I eventually got him on the phone and told him if he doesn't give me a replacement of the tire, I will never buy anything from the dealership again. I didn't threaten him, I just said I won't do business with him again. It's not a threat! The next thing that happened with the car is the air conditioning won't work. Motion Kia had the car for 2 months and they couldn't fix it. After constant follow-up with them they told me they have to get the parts in Korea. Finally after exchausting everything else, they have to put a new wire harness in the car. Motion Kia must have spent over 10,000 $ to cover car rental/labor/parts.Adrian the service manager felt ssorry for me not having my car, but still paying for it. He told me one day, he'll replace the bad tire and the least he can do for me after all the aggravations I've been through with the car. Why couldn't Andy, the salesman or Gary the manager do what Adrian did that would only be good business. Now I had a problem with my trunk open up unexpectedly which is very dangerous! The reason I believe this is happening is they did a bad job in installing the wire harness. Last July 25th,I ran over a rock on Route 280 and the log nuts are too tight and had a serious problem taking it off. Motion Kia was the one who rotated the tire and put the log nuts too tight. I went to Motion Kia that day very angry, because they put me and my wife in a very dangerous situation. I was yelling in the showroom and they took me out. Andy told the guy that was in my face that I am a minister,, I said can a minister not allowed to get mad? Only God is perfect Wouldn't you yell if you were in my situation? So I am now barred for life in Motion Kia. This is the best thing that ever happened to me. Thank you and God Bless!! More
GREAT EXPERIENCE !!! Lorre and Jim from Motion KIA in Mt. Olive, NJ made buying a new car as exciting as it should be. Without question this was the best car buying experi Lorre and Jim from Motion KIA in Mt. Olive, NJ made buying a new car as exciting as it should be. Without question this was the best car buying experience we have ever had. No haggle, no high pressure. No rip offs. From now on, we will go here first for all of our vehicle needs. We are from Staten Island, NY and drove one hour and it was worth the trip! They were fantastic to deal with. I would buy another car here and tell somebody I know to buy or lease here. More
Treated like family Third Kia I bought there and each time it was a great experience. The did exactly what they had promised, honored the internet quote, got a great pric Third Kia I bought there and each time it was a great experience. The did exactly what they had promised, honored the internet quote, got a great price and everything went smoothly. I have been back twice with my first Kia Optima for routine maintanace, the first one was on the house, everything went right on time, no wait and flawlessly. I recommend this dealer. More
Best car buying experience Go to motion KIA mt. Olive. I absolutely hate stepping into car dealerships, walked out of 2 before going to Motion. Andy K is best. Thank you. Go to motion KIA mt. Olive. I absolutely hate stepping into car dealerships, walked out of 2 before going to Motion. Andy K is best. Thank you. More
Over the years my family has purchased more than 7 vehicles from Motion Kia and the experience is always positive. The new cars are serviced efficiently and in a friendly manner. The pre-owned vehic vehicles from Motion Kia and the experience is always positive. The new cars are serviced efficiently and in a friendly manner. The pre-owned vehicles are reliable, safe and in excellent mechanical order. The entire process of purchasing the vehicle is relaxed and easy even when we needed a vehicle after an unfortunate accident. More
It started with a professional e-mail exchange, Mike always answered very promptly and honestly and quoted a very fair price compared with Edmunds and Kelly Blue Book. He was on time for an appointment always answered very promptly and honestly and quoted a very fair price compared with Edmunds and Kelly Blue Book. He was on time for an appointment and lived up to the promise on the purchase as well as trade-in. He took his time during the test drive, extremely knowlegable, so differet from most car salesmen I have met over 40 years of car-buying. No pressure whatsoever, I was introduced to the General manager and Credit manager as well as Service manager everybody was very professional and friendly, I would buy another car from Mike and the Dealership in a second. More
I found a very good deal on a car here and called Mike to speak about it. Everything seemed good and I scheduled an appointment for the following afternoon. When I called the next day to let him know I was speak about it. Everything seemed good and I scheduled an appointment for the following afternoon. When I called the next day to let him know I was almost there, his associate informed me that the owners son had taken the car and gone to college but that they had a similar car that I could look at. Classic bait and switch. They did not call back and apologize or accept responsibility. Do yourself a favor and avoid them!! More
They are very helpful, they give you the best price around, they are Willing to work with you, overall experience 10/10, best car buying experience EVER! around, they are Willing to work with you, overall experience 10/10, best car buying experience EVER! More
I purchased my Optima about 1 month ago. I found the whole sales process to be very professional, friendly and low pressure. Tony Fiore, the sales rep, was very knowledgeable and worked to get me a goo whole sales process to be very professional, friendly and low pressure. Tony Fiore, the sales rep, was very knowledgeable and worked to get me a good deal on the car. He continues to follow-up and ask how things are going, etc. I also used the service department for the first time for an oil change. I dropped my car off without an appointment and received a call from the service manager indicating that the car was done. Although I've only had one month's experience with the dealer, I'm very happy with how they have performed. I would highly recommend this dealer. More