Motion Kia
Hackettstown, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Poor customer service Previously, my husband had purchased a Kia Optima Hybrid and I leased a Forte. Both times the experience was great. This newest purchase was horrible. Previously, my husband had purchased a Kia Optima Hybrid and I leased a Forte. Both times the experience was great. This newest purchase was horrible. Sales consultant, Arnel, was less than knowledgeable. Did not ask us the proper questions to make this sale perfect. Sales Manager , Mike Schopperth was initially nice, but turned out to be rude and arrogant on the phone. After hanging up on me, I contacted the General Mgr. Bob Lizanich who was apologetic but really offered us nothing. As of today, we still have no registration on this car which I was told was due to Motion Kia not providing the correct paperwork. This car was purchased on October 16! In addition, the sales consultant did not put the inspection sticker in the window and I was told that I should make another trip down to the dealership. This is inexcusable and poor customer service. The only bright spot is the ServiceMgr. Sita Goss and the Finance Mgr, Orlando Sanchez. I will think twice before purchasing from this dealership in the future. More
Leased a new Kia Sorento Howie Weiss made my leasing a car very pleasant and easy! Very knowledgeable and professional as well! Also want to thank Mike Schopperth as well for Howie Weiss made my leasing a car very pleasant and easy! Very knowledgeable and professional as well! Also want to thank Mike Schopperth as well for making it such a pleasant experience!! Eric More
Easy and convenient We went to Motion Kia to justify purchasing a Toyota (extra expense) . Turned out we were impressed and bought a Kia Sportage. Great car for the $$$ We went to Motion Kia to justify purchasing a Toyota (extra expense) . Turned out we were impressed and bought a Kia Sportage. Great car for the $$$$$. Has all the bells and whistles. The staff made process (trade in, etc) very easy. More
Superior service The sales staff at Motion Kia made my car purchase so easy and pleasant. Friendly, knowledgeable staff. Dealing with Howie and Mike was a pleasure! The sales staff at Motion Kia made my car purchase so easy and pleasant. Friendly, knowledgeable staff. Dealing with Howie and Mike was a pleasure! More
Amazing dealership! I couldn't have asked for a better experience than I received at Motion Kia. Everyone worked with you to make sure you were able to get what you wante I couldn't have asked for a better experience than I received at Motion Kia. Everyone worked with you to make sure you were able to get what you wanted on a decent budget. Howie and Mike were wonderful to work with. Howie explained everything about the car in great detail to me on two separate occasions to make sure I functionally knew how to use the car by the time I left with it. The entire team worked together to make sure that all of our paperwork was taken care of in a timely matter so we could leave with our new car! I recommend this dealership to anyone! More
Stress Free Hassal Free Experience!! All around best dealership you'll want to buy a car from. I walked in with 4 cars in mind that I saw online that were used. The first one was my main All around best dealership you'll want to buy a car from. I walked in with 4 cars in mind that I saw online that were used. The first one was my main choice but looked at the others anyway. Test drove my first choice and fell in love. When it came down to talking numbers I didn't feel pressured. They landed on my magical number for the sale and my trade in which made the decision a lot easier. I still wanted to sleep on it. With no strings attached was able to do what I needed to make the final decision on the sale. My concerns and questions were answered and again no pressure. Up until the day I actually picked up the car nothing but streamline service. Even got me new car insurance! Howie even took the time to make his way back to the dealership after going home just to make sure everything was in order. Though not needed he chose to make that decision to go above and beyond the call of duty to provide the best customer service he could. That speaks volumes!! Don't get service like that no more! At Motion Kia you do! Sal in finance was so nice and honest. He really helped also with sealing the deal! Orlando helped me sign on the many dotted lines. There were many dotted lines!! Though there was one lady (sales) that mumbled something not nice about the person I was with. I didn't appreciate that, my words for her are spread love and be kind. A real great bunch they have there! I couldn't be happier with the decision of buying my Kia from Motion! Who also sponsored a certain town family event day on Sept 9th 2018 that was awesome to see their name!! I look forward to my maintenance with them as they also have already reached out to me to introduce themselves. Hands down best customer service around! THANK YOU AGAIN MOTION KIA! More
What great people I went in trying to find a car with my budget after leaving a few other dealers. I couldn't of asked for a better experience. Steve Mattison helped me I went in trying to find a car with my budget after leaving a few other dealers. I couldn't of asked for a better experience. Steve Mattison helped me as much as possible and I'd defiantly recommend motion kia. More
Great Experience The experience that Howie and Bob gave us that day was a great and easy one that I would recommend to anyone that is looking for a quick, no nonsense The experience that Howie and Bob gave us that day was a great and easy one that I would recommend to anyone that is looking for a quick, no nonsense and very comfortable experience going to a car dealership. It can be a very stressful and somewhat nervous thing going into a dealership, but the team at Motion Kia makes it such an experience that makes you want to come back again and again. More
everyone was friendly and helpful they weren't pushy, they gave me multiple options to get me in a vehicle I liked for a payment I could afford. They were helpful and friendly they weren't pushy, they gave me multiple options to get me in a vehicle I liked for a payment I could afford. They were helpful and friendly More
Great "no pressure" Dealership First lease with Motion Kia, been driving Fords for years. Honestly stopped by to keep my Ford dealership "honest." Walked away with a new lease with First lease with Motion Kia, been driving Fords for years. Honestly stopped by to keep my Ford dealership "honest." Walked away with a new lease with more features for less money and absolutely no pressure from the sales people or the sales manager. Everyone was courteous and actually listened to what my needs were. The car was prepped and ready to be delivered on time as promised, no surprises. More