Mossy Toyota

Excellent service I worked with James to find the right car for me in my budget. He was so attentive to every detail about the car that I wanted that I have actually de I worked with James to find the right car for me in my budget. He was so attentive to every detail about the car that I wanted that I have actually decided to save up and get something even better. Usually buying a car is a nightmare and I feel as though I’m being tricked, with James I felt as though we were going on the journey together. I cannot wait to come in before years end and buy my new car from this guy! Heck I might even take him out for a beer! More

Great customer service I enjoyed the selections available and the customer service is great and friendly. James Contreras was very helpful and knowledgable We will be back a I enjoyed the selections available and the customer service is great and friendly. James Contreras was very helpful and knowledgable We will be back another time More

It grows on u :) I wanted to thank James and William. Thank you for restoring my trust for mossy Toyota. I had a pleasant Car shopping experience because of your carin I wanted to thank James and William. Thank you for restoring my trust for mossy Toyota. I had a pleasant Car shopping experience because of your caring, honesty, and knowledge. James, thank you for continuously reaching out to me for better deals and being professional. I really appreciated that you were being honest with me and not waste my time. Even after visiting 2other Toyota locations, I ended up coming back to mossy because of you. I also wanted to thank William in finance for being knowledgeable, friendly, and quick. Thank you for giving me a brief finance lesson, Especially making big purchase like car. Thank you for trying get best rates and went out of ur way to help me with the down payment issue. Just a suggestion, it would be good if there are sale reps outside greeting customers as they walk in. My first impression with this place was not good since i felt like nobody cared. But thanks to James and William, my trust for this location has restored. More

Decent experience My experience with Mossy was decent overall. My wife and I drove down from LA because I found the truck that met my needs on Trucar. The salesperson, My experience with Mossy was decent overall. My wife and I drove down from LA because I found the truck that met my needs on Trucar. The salesperson, Juan, was upfront, friendly and gave us good information. The challenge was, because of the high resale value of Tacoma’s, that they were a bit arrogant, probably not unintentionally but it was noticeable. There was no willingness to negotiate and when we asked for time to walk next door to have lunch and discuss, it was a bit of a challenge. They knew we had driven two hours and had the same drive back when we were done yet acted like we were asking them to hold the truck for a month. The manager did end up doing the right thing, letting us leave the premises, but had to think about it. If he had not, we would have walked away, it was pretty annoying to even have to have the conversation. The other challenge was the wait for the financials. We were paying cash but it took a long time for the finance person to get free. Once we were in, it still took a long time. They said they were busy but a better estimation of how long it would have been appreciated. The typical upsale was minimal and not pushy, so that was a plus. The whole experience took a long time but I ended up with the truck I wanted so I am content. More

Above and beyond, easiest car buying experience we've had! My wife and I have been shopping for a Rav4 for over a month. Tyler and the whole team at Mossy Toyota have made this experience so favorable. They di My wife and I have been shopping for a Rav4 for over a month. Tyler and the whole team at Mossy Toyota have made this experience so favorable. They didn't waste my time and they gave me a good deal without having to fight for it. Cheers! More

An honest salesman. As a first time car buyer I did as much research as possible and the first salesman I dealt with is Juan Carlos. After our first meeting I didn’t leav As a first time car buyer I did as much research as possible and the first salesman I dealt with is Juan Carlos. After our first meeting I didn’t leave with a vehicle because point blank it was well over the budget I deemed reasonable for my finances. Juan Carlos was giving us a more than fair price but it just wasn’t financially right for me. Juan Carlos continued to keep in touch for weeks and tried to find a vehicle that would be more suitable for my budget. However due to unforeseen circumstances I had to reevaluate my car buying situation. I am extremely grateful for the hard work and the outstanding efforts he provided me as a first time buyer. He was a pleasure to work with and it’s with regret that I won’t be able to sign a deal with him at this time. If you want to work with an honest salesman and one that will go above and beyond to meet your expectations... Juan Carlos is your guy. More

Quick Luckily I knew what I wanted, salesperson professional but rushed process after I committed, as if he was in a hurry. He didn't return my credit card Luckily I knew what I wanted, salesperson professional but rushed process after I committed, as if he was in a hurry. He didn't return my credit card, and when I returned to pick up he asked why I came back, totally forgetting what he did. Credit to dealership for quality used cars. More

Leases a 2019 Toyota Camry A friend of mine recommend Juan Carlos as her family had purchased a number of Toyota vehicles from him. He was able to give us so much information be A friend of mine recommend Juan Carlos as her family had purchased a number of Toyota vehicles from him. He was able to give us so much information before we actually went to the dealership so I was already knowledgeable about the model I wanted. He listened to my needs and wants and I felt like he really was working for me. Buying or leasing a car is not always pleasurable, but he made it stress free and enjoyable. Thank you again Juan Carlos! Robyn helped me with the financial side. He was very down to earth and fun to talk to. He explained everything I was signing in detail and that was helpful. More

Purchase of 2019 New Prius I was very happy with my car buying experience at Mossy Toyota and with the entire team that helped me, specifically James and William. James was eage I was very happy with my car buying experience at Mossy Toyota and with the entire team that helped me, specifically James and William. James was eager to help and made the process as smooth and as enjoyable as possible for me. You can really tell that he enjoys helping people make the right decision for their lifestyle and budget. I’m beyond grateful. My only one complaint is that I was assured the car had Apple CarPlay before I bought it, only to find out afterward that wasn’t the case. In the big scheme of things it’s not a big deal (I love the car!), but I was disappointed. More