Mossy Nissan El Cajon
El Cajon, CA
Filter Reviews by Keyword
By Type
Showing 62 reviews
I went online to shop for a car that would fit my needs and budget. Comparing with dealerships in our area, I was able to find one with Mossy Nissan El Cajon and decided to check it out. From the moment I and budget. Comparing with dealerships in our area, I was able to find one with Mossy Nissan El Cajon and decided to check it out. From the moment I step on the premises I was treated with outmost courtesy. I was given the option to choose from a wide selection on their lot and was able to close the deal in short period of time due to my scheduled commitments that day. Overall a totally satisfying buying experience. Many thanks to my sales rep Manny Jurado. More
Sales was fine, however teh service department is simply not geared to customer satisfaction.<br>Generally, upon completion of service, you search for your car & find it filthy. The protective mats are nev not geared to customer satisfaction.<br>Generally, upon completion of service, you search for your car & find it filthy. The protective mats are never removed (I usually just left them on the ground). You could be a mechanical engineer specializing in automotive design, and they'll still treat you as if you are a complete moron. The simply refuse to listen to the customer, unless it's "How much more stuff can you add on to my bill?" More