Mossy Nissan El Cajon

Vinnie lies! We were promised a full tank of gas and not only did we not get it that night, but we had to go back the next day. They told us we were going to have We were promised a full tank of gas and not only did we not get it that night, but we had to go back the next day. They told us we were going to have to wait and then they put 3/4 of a tank. More

Great They worked to get us the best deal possible. They were friendly and helpful. They worked hard to find just the right car that we wanted. They worked to get us the best deal possible. They were friendly and helpful. They worked hard to find just the right car that we wanted. More

Buying a car at Mossy Nissan El Cajon I want to thank my sales person Charlie my finance manager Manny and Travis the managers Warren and micah. Buying a car has never been so easy and exc I want to thank my sales person Charlie my finance manager Manny and Travis the managers Warren and micah. Buying a car has never been so easy and exciting when shopping. Best dealership in the area. "Dont be Sorry Ask for Charlie!" More

Service to sales to parts ... 5 stars! Special thanks to Sarah! You make going to the service department easy and enjoyable ;) Also Tony is the sales department. He made purchasing my Ro Special thanks to Sarah! You make going to the service department easy and enjoyable ;) Also Tony is the sales department. He made purchasing my Rouge super easy. He helped me get exactly what I wanted! Thank you Mossy Nissan! More

Terrible Service Center This review is specifically for the service center: Robb and Elijah. Went to my mechanic yesterday because my check engine light was on and showing This review is specifically for the service center: Robb and Elijah. Went to my mechanic yesterday because my check engine light was on and showing a P0101 error meaning there is an issue with the Mass Airflow Sensor. Mechanic called Nissan to see if he could order the part, Joe in the parts department notified him it was under warranty and advised me to make an appointment ASAP. My mechanic cleared the error codes to turn off my check engine light and sent me on my way. Showed up at 7am for my appointment this morning and left my car with Robb. Got a call around 9am that because the error code was cleared, Nissan could not service my car. At no point yesterday did anyone advise those codes needed to be kept in the system for it to be covered under warranty. Spoke with Service Manager Elijah who advised that there was nothing he could do until my Check Engine Light came on again. For them to hook up the computer to my car takes no more than 5 minutes (I watched my mechanic do it yesterday) there was NO reason it should have taken over 2 hours. All over a $20 part, he was citing company policy and attempting to blame the miscommunication on my mechanic and not taking responsibility for the actions of him team. I got nothing more than an apology for the frustration experience. As they say, never ruin an apology with an excuse. So now I'm expected to drive my car, which has been having performance issues due to the MAF, unsafely with a KNOWN issue from here to Arizona this weekend. This is by far the worst customer service experience I have ever dealt with. More

Best Dealer in San Diego This dealership is amazing. From sales to service we have been treated right. Our sales experience was quick and no pressure. The sales rep was inform This dealership is amazing. From sales to service we have been treated right. Our sales experience was quick and no pressure. The sales rep was informed and treated us with care and respect. The service department is top notch. Work is done right and quickly and scheduling appointments is so easy. Missy is the best and next time I need a car that’s where I’m going. More

Best service department! Service rep Matt I. Is thorough, helpful, kind and provides great service." Everyone is so kind in the service department so I'm sure no matter who yo Service rep Matt I. Is thorough, helpful, kind and provides great service." Everyone is so kind in the service department so I'm sure no matter who you get you'll get great service. They work as a great team! Thank you Mossy Nissan El Cajon! More

PURCHASING MY CAR AND RECALL SERVICE DAVID SAPP WAS AWESOME HE HELPED ME GET INTO A NEW VERSA NOTE. I LOVE THE SERVICE DEPT. THE STAFF AT NISSAN ARE FRIENDLY. I WOULD RECOMMEND THEM TO EV DAVID SAPP WAS AWESOME HE HELPED ME GET INTO A NEW VERSA NOTE. I LOVE THE SERVICE DEPT. THE STAFF AT NISSAN ARE FRIENDLY. I WOULD RECOMMEND THEM TO EVERYONE More