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Moss Bros. Toyota of Moreno Valley - Service Center

Moreno Valley, CA

3.3
189 Reviews

189 Reviews of Moss Bros. Toyota of Moreno Valley - Service Center

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May 18, 2023

Great Customer service from my Rep. Salvador Ramirez. Very helpful and was able to provide the information I asked for. More

by sandrar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salvador Ramirez
May 23, 2023 -

Moss Bros. Toyota of Moreno Valley responded

Salvador is the best! Thank you for the 5-star review and for trusting Moss Bros. with your vehicle needs.

December 30, 2022

I’ve bought 3 cars here. I had my 2014 prius hauled in last night (12/29/2022) because it wouldn’t start. I talked to manager Rob Garcia about the logistics of getting the More

by lpsarin24 for Loretta Pearce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Garcia
Dec 30, 2022 -

lpsarin24 for Loretta Pearce responded

Rob Garcia ROCKS!

Dec 30, 2022 -

lpsarin24 for Loretta Pearce responded

Rob Garcia

September 22, 2022

Steven Edward Atencio in thr Service Repair Center has given us great service for many years now and we would like to thank him for his kindness and dedication for making our experience there a pleasant o More

by Mack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Atencio
Sep 23, 2022 -

Moss Bros. Toyota of Moreno Valley responded

We wanted to thank you for not only allowing Moss Bros. the opportunity to earn your business but also for taking the time to leave us a 5-star rating. It means a lot to us as a company and motivated us to work even harder for you next time. Please reach out to us if there is ever anything I could assist you with in the future. Thank you.

August 20, 2022

Always a great experience at Moss Bros Moreno Valley and staff always professional and friendly......thank you all ~ More

by rme1051181
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micah Herrera, Chad Baer
Aug 31, 2022 -

Moss Bros. Toyota of Moreno Valley responded

My team at Moss Bros greatly appreciates your positive review. We take our reviews very serious as it helps us grow. Thank you for such a detailed insight on your experience, we hope to see you soon and wish you a great day.

October 22, 2021

I purchased a 2019 Toyota Camry and I have been having frequent check engine light issues. Every time I take the car to them I have problems getting a rental from them. This last time they returned my car More

by Rosie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Atencio, Micah Herrera, Chad Baer
Oct 25, 2021 -

Moss Bros. Toyota of Moreno Valley responded

My name is Mike Dawe and I am the Service Director here at Moss Bros. Toyota and I would like to get some feedback from you and check to see if there is anything I can do to help you. Please call me at 951-247-8000 ext. 7279. Thank you and I look forward to speaking with you

Oct 26, 2021 -

Rosie responded

Hello Mr. Mike thank you for your response..so it just happens that once again I got a check engine light. I'm getting ready to take the car back to your dealership service center. Hope this time the issues get fixed.

August 31, 2021

I was helped by Jack Madril and I have to say he was professional and the car was ready when he said. It is nice to work with someone like him THanks More

by J. Mac
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jack Madrill
Sep 01, 2021 -

Moss Bros. Toyota of Moreno Valley responded

We are grateful to be open and serving you. Thank you for trusting Moss Bros. with your new vehicle purchase and leaving this great review.

August 31, 2021

Thanks Jack madril for always being on point on servicing my vehicle and always taking the time to explain to me step-by-step of what my vehicle needs More

by Bellaguttierrez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JACK MADRIL
Sep 01, 2021 -

Moss Bros. Toyota of Moreno Valley responded

We are grateful to be open and serving you. Thank you for trusting Moss Bros. with your automotive needs and leaving this great review.

August 31, 2021

Thank you Jack madrilI really do appreciate you you're awesome Thank you for doing the service on my truck thank it was well needed More

by Dianawebb1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack madril
Sep 01, 2021 -

Moss Bros. Toyota of Moreno Valley responded

We want to thank you for taking your time and leaving a review. Thank you for choosing Moss Bros. Let us know if there is anything else we can do to help you. Have a great day.

July 28, 2021

Went and took my truck in for service today I was very happy with everything that was done thank you Jack madril for taking the time you are awesome More

by Bellaguttierrez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JACK MADRIL
Jul 28, 2021 -

Bellaguttierrez responded

Jack madril you are amazing thank you for your service and all that you do

Jul 30, 2021 -

Moss Bros. Toyota of Moreno Valley responded

My team at Moss Bros greatly appreciates your positive review. We take our reviews very serious as it helps us grow. Thank you for such a detailed insight on your experience, we hope to see you soon and wish you a great day.

July 28, 2021

Thank you Jack Mistral you are amazing thank you for taking the time and explaining everything I needed to know that was going to be done to my truck More

by Dianawebb1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Madril
Jul 28, 2021 -

Dianawebb1963 responded

Thank you Jack madril for all you do your service is amazing thank you for taking the time to explain step-by-step and what needed to be done

Jul 30, 2021 -

Moss Bros. Toyota of Moreno Valley responded

We wanted to thank you for not only allowing Moss Bros. the opportunity to earn your business but also for taking the time to leave us a 5-star rating. It means a lot to us as a company and motivated us to work even harder for you next time. Please reach out to us if there is ever anything I could assist you with in the future. Thank you.

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