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Moss Bros. Honda

Moreno Valley, CA

3.3
300 Reviews

27990 Eucalyptus Ave

Moreno Valley, CA

92555

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300 Reviews of Moss Bros. Honda

November 29, 2024

This day I went to pay the down payment on my vehicle and Mr. Philip from the finance department mistreated me and did not give me my receipt in my hands, but instead he put it aside and was upset with me!! More

by Rt91195@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Philip finance
Nov 29, 2024 -

Moss Bros. Honda responded

Hello, we're sorry to hear that you did not have a satisfactory visit with us. We would like to hear from you on details during your visit to be addressed with our team. Please give a call to our GM Dave at 951-486-9366 x6122 and he would be happy to listen and help. We appreciate your business and hope to hear back from you soon.

September 18, 2024

Patrick and Fabian were amazing. They were great with my kids and very personable. I couldn’t be happier with my new Odyssey! More

by kellseasummer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Adams and Fabian Marquez
Oct 08, 2024 -

Moss Bros. Honda responded

Thank you, we're so glad to hear Patrick and Fabian were able to help you with great customer service. We appreciate your business!

August 15, 2024

This dealership took advantage of my 87 year old partially blind father, physically impaired drove him to the bank to get a cashier check, gave him very little for trade and sold him an overprice ca More

by kdmorris363
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Justin
Aug 15, 2024 -

Moss Bros. Honda responded

Hello, thank you for reaching out to us. We take every feedback very seriously, and this is especially concerning to hear. Please give our general manager a call, his name is David Oley Jr. at 951-486-9366 x6122. Rest assured we will investigate this further. We hope to hear from you soon.

August 11, 2024

I was a 1st time buyer and I feel they took total advantage of that. I bought my car here in October 2023 and I paid 3×'s what the car is worth because I just needed to get a car. They gave me the ol More

by christalb432
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Don't remember
Aug 12, 2024 -

Moss Bros. Honda responded

Hello, thank you for reaching out to us. We're sorry to hear that we were unable to get the car you wanted. Unfortunately, car purchasing and payments depend on many factors and there is only so much on our side that we can do to try to get the payment and the car our customers want. We understand that this can be frustrating. We are always willing to try to work with our customers to the best of our abilities. If you could call our general manager David Oley Jr., he may be able to see if there is anything further we can do to help. We appreciate your business and hope to hear from you soon.

June 29, 2024

WOULD GIVE ZERO STARS IF I COULD THEY JUST xx CUSTOMERS HERE CALLED AND SPOKE TO ADAM ADVISED HIM WHAT I WANTED HE SAID HE WOULD CALL ME BACK .... GOT A CALL BACK HE STATED THAT HE COULD DO THE DEAL AT A 3 More

by Ullbewalkin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
ADAM AND DAVE
Jul 01, 2024 -

Moss Bros. Honda responded

I would like to thank you for your feedback and mention that we take every feedback very seriously. I would like to thank you again for considering Moss Bros. and will be bringing this to the attention of the General Manager to look further in to. We appreciate your time and thank you for reaching out to us.

April 28, 2024

the service representative was very helpful and had the service done that was supposed to be done on a previous visit. More

by je000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
scott sunds
Apr 29, 2024 -

Moss Bros. Honda responded

Thank you for the 5 star comment, we appreciate the review and we're glad to hear that your service representative was able to prove excellent service.

February 05, 2024

I give them 5 stars! My 3rd car purchase with Mods Bros and will continue to purchase from them in the future. My POC is Ron Adams, who is always helpful and goes out o More

by Peter M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Adams and salesman Paul
Feb 05, 2024 -

Moss Bros. Honda responded

Thank you so much for the 5 star review and your continuing business!

February 01, 2024

Had a great experience purchasing my new CR-V Hybrid Sport Touring with the sales group at Moss Bros Honda in Moreno Valley. They understood where I wanted to be with payment and worked hard to get it t More

by gotpaint93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick and Dave
Feb 05, 2024 -

Moss Bros. Honda responded

My team at Moss Bros greatly appreciates your positive review. We take our reviews very serious as it helps us grow. Thank you for such a detailed insight on your experience, we hope to see you soon and wish you a great day.

January 18, 2024

This guys ran my credit without my permission when I told them many times I was going to use my own bank for financial but since they get a commission when we go through them of course they are going to do w More

by chris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Salesman
Jan 29, 2024 -

Moss Bros. Honda responded

My name is David Obey Jr and I am the General Manager here at Moss Bros. Honda and I would personally like to get involved with this and see what I can do to help you. Please call me at 951-486-9366 ext. 6122. Thank you and I look forward to speaking with you

December 28, 2023

Always dependable, always great attitudes. And fast, reliable service. Explain everything being done for any particular service. More

by jim807
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Acevedo
Jan 29, 2024 -

Moss Bros. Honda responded

Thank you for your business and this wonderful feedback.

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