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Moss Bros. GMC

Moreno Valley, CA

Overview
Reviews
Vehicles
4.1
140 Reviews
Your favorite Buick GMC dealership offering the lowest price and the highest customer service. Call, email, or visit our showroom for your new or pre-owned vehicle.
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12675 Auto Mall Drive

Moreno Valley, CA

92555

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Showing 140 reviews

January 29, 2026

Jeremy was very professional and helpful. I was able to take care of my vehicle’s battery and be on my way. More

by ROCKPORT79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Jan 30, 2026 -

Moss Bros. GMC responded

We appreciate your 4-star review. It’s great to hear Jeremy delivered professional and efficient service. Thank you for trusting us with your vehicle.

January 28, 2026

Great store, only sold GMC. The only draw back was the horrible sales staff. Very weak. More

by hd44213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Report | Print
Jan 28, 2026 -

Moss Bros. GMC responded

We appreciate your honest feedback! We’re glad you enjoyed our store and would welcome the opportunity to provide a better experience with our sales team in the future.

January 21, 2026

Alex and Nick have great customer service. They did everything that was possible to get me what I wanted. More

by yazmin0510.yc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex and Nick
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Jan 21, 2026 -

Moss Bros. GMC responded

So glad Alex and Nick were able to get you exactly what you wanted—thank you!

January 18, 2026

Great service. No issues. Explained everything ok is good.will refer to other friends and families. More

by CEPENESA2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rizzo and Jerry
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Jan 19, 2026 -

Moss Bros. GMC responded

Thank you for the 5 stars! We’re glad everything went smoothly and appreciate the referrals.

January 18, 2026

Kept truck 2 days for oil change and maps repair, unfinished with the part unfound and no timeline for repair. More

by HAMMR711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh
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Jan 19, 2026 -

Moss Bros. GMC responded

Thank you for your feedback. We apologize for the delay and lack of a clear timeline. This is not our standard, and we appreciate you bringing it to our attention.

January 12, 2026

Misleading about choices of where I would be able to do service. Oily hand prints on truck after service. More

by acontreras9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't have at this moment
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Jan 12, 2026 -

Moss Bros. GMC responded

We’re sorry to hear about your experience. Clear communication and vehicle care are very important to us, and we’re taking your feedback seriously to ensure this does not happen again.

January 10, 2026

The crew in the service dept were very professional and got straight to the point. They also kept me updated throught the process. More

by hoangmai951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Chavez
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Jan 12, 2026 -

Moss Bros. GMC responded

Thank you for the 5-star review! We’re glad our service team could provide professional, efficient service while keeping you informed throughout the process.

January 03, 2026

Great job by all, very satisfied with the processes, I was welcomed by the tech, shuttle was good too More

by ALVAREZVICTOR11999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Jan 05, 2026 -

Moss Bros. GMC responded

We appreciate your feedback! It’s great to hear our team and shuttle made your visit a positive one.

December 29, 2025

Very good people they helped me get what I needed and explained everything with details. More

by LUISGM1681
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Najeeb
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Dec 29, 2025 -

Moss Bros. GMC responded

We truly appreciate your kind words! It’s great to hear our team took the time to make sure everything was clear.

December 26, 2025

I brought my truck in for transmission concerns and recalls, but no meaningful service was completed. The vehicle sat all day with little communication, recalls were not addressed, and basic checks lik More

by LMG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy
Report | Print
Dec 26, 2025 -

Moss Bros. GMC responded

We’re very sorry to hear about your experience and understand your safety concerns. This feedback has been shared with our service management team for immediate review.

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