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Moss Bros. Chrysler Dodge Jeep RAM San Bernardino

San Bernardino, CA

Overview
Reviews
Vehicles
4.5
316 Reviews
The Moss Family of dealerships - Moss Bros Chrysler Jeep Dodge of Riverside, San Bernardino, and Moreno Valley, Moss Bros. Honda, and Moss Bros. Toyota - successfully operates all of their stores at an elite level of service such as the Dodge "5 Star", Toyota Signature and Honda Excel. But it's not surprising at Moss, where our motto is "to not only meet, but exceed customer expectations." In other words, "At Moss, You're the Boss!"
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1100 S E St

San Bernardino, CA

92408

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Showing 316 reviews

October 30, 2025

Outstanding service staff, very thorough and thoughtful team of technicians who know how to solve problems efficiently More

by timandrachel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kody, Steve, Waylon
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Oct 30, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

We appreciate the kind words! It takes a whole team—from the front desk to the shop floor—to deliver that level of thorough and thoughtful service. Thank you for recognizing our efforts!

October 30, 2025

Great management team always available very professional willing to answer all questions about my vehicle More

by DEAN3885
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
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Oct 31, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

We appreciate the kind words! We're delighted you found our management team professional and helpful. Thank you for the 5 stars!

October 30, 2025

Wonderful job as always, it’s a wonderful team. They’re always so nice with me. More

by sweetevent21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Rodriguez
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Oct 31, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

Thank you for the wonderful 5-star review! We are delighted to hear that our team consistently does a wonderful job and is always nice to you. We appreciate your loyalty!

October 30, 2025

The service was excellent would recommend I was assisted immediately good customer service I was very pleased More

by gregsgarcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
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Oct 31, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

We appreciate the kind words! It's great to know that the service was excellent and that you would recommend us. Providing immediate and pleasing customer service is what we strive for. Thank you for choosing us!

October 30, 2025

Car is fantastic. The service was amazing! We are so happy with everything and will recommend to all our friends! More

by DAHLIAGUIGUI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Koslowski
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Oct 31, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

Thank you for this amazing 5-star review! We are thrilled you love your fantastic car and found the service amazing. We appreciate you recommending us to all your friends!

October 29, 2025

Went there for an oil change and got 4 new tires that were desperately needed. Very helpful and friendly staff. More

by ROLLANDR1980
Recommend Dealer
Yes
Employees Worked With
Robert
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Oct 30, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

Thank you for the fantastic 5-star review! We are so glad our friendly staff could help you with both your oil change and those much-needed new tires. Drive safely, and we appreciate your business!

October 29, 2025

Deceptive in the manner of creating cash charges when they see you have maintenance coverage. More

by TRUCKATHON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kody, B. Alverado
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Oct 30, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

We sincerely apologize for the unacceptable experience and the perception of deceptive charging. We take this feedback with the utmost seriousness, as earning your trust is paramount. We are using your comments to immediately review our charging practices regarding maintenance coverage to ensure this ambiguity never happens again.

October 29, 2025

I went in with some electrical issues. The problem was diagnosed and corrected.I am very happy and satisfied with everything done.Thank you so much.I definitely recommend this dealership. More

by Onerom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven and Jonathan
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Oct 30, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

Thank you for the fantastic 5-star review! We're thrilled we could successfully diagnose and correct your electrical issues. We appreciate your satisfaction and your recommendation!

October 29, 2025

Easy and straight to the point without haggling and going back and forth. Will be back in the future. More

by rodneyucles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Mendoza, and Ricky
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Oct 30, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

Thank you for the great review! We're happy your buying process was simple and straightforward. We look forward to welcoming you back for your next purchase!

October 28, 2025

Service was great and the technician was helpful and knowledgeable. Love how they followed up after my service. More

by LOLOCAST1121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
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Oct 28, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

Appreciate the 5 stars! We’re happy you enjoyed both the service and our follow-up care.

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