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Moss Bros. Chrysler Dodge Jeep RAM San Bernardino

San Bernardino, CA

4.5
316 Reviews
The Moss Family of dealerships - Moss Bros Chrysler Jeep Dodge of Riverside, San Bernardino, and Moreno Valley, Moss Bros. Honda, and Moss Bros. Toyota - successfully operates all of their stores at an elite level of service such as the Dodge "5 Star", Toyota Signature and Honda Excel. But it's not surprising at Moss, where our motto is "to not only meet, but exceed customer expectations." In other words, "At Moss, You're the Boss!"
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1100 S E St

San Bernardino, CA

92408

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Showing 316 reviews

November 06, 2025

Excellent professional work environment would recommend your dealership to any or all who needs repairs More

by MIKEM.PCBINC
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Josh Davis
Nov 06, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

Thanks for the 5 stars! We’re happy our team delivered an excellent experience.

November 06, 2025

Good Morning I was pleased with my service advisor the kept me updated every thing went well. They were very curious and professional . Treated me like customer should be take care of . 1.my Service More

by 2011ddawson
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jos
Nov 07, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

We appreciate the high marks for our professional service! We sincerely apologize for the delay on the rental invoice.

November 06, 2025

Everyone was so great and friendly. They really put in the work and I Drove away in a 2026 Durango. Was just a great experience and day. More

by richmadrid01
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Deep
Nov 07, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

Wonderful! We're so pleased you had a great experience. Congratulations on your new Durango!

November 05, 2025

The whole team is super supportive and patiently answers all my questions. I can feel their sincerity and just-the-right amount of warmth here, which makes me feel truly comfortable and touched. And of cour More

by Fanghua Li
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Nick, Farha, Jerry
Nov 05, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

That's the best compliment! We strive for that "just-the-right amount of warmth." Congrats on the new Jeep, and thank you for the 5 stars!

November 05, 2025

Check in was easy. The staff is knowledgeable professional and very nice. Explains in detail what needed to be done. And then to top it all off I got a free carwash. C More

by CRACK218
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Steven Lara
Nov 05, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

A perfect experience! Easy check-in, knowledgeable staff, and a car wash—that's what we aim for. Thank you for the great review!

November 04, 2025

brought may 2022 Ram in to dealership to repair the center touch screen. They said it was a loose wire. By time I got home the screen was doing the same thing again. I could not get back to the dealers More

by STANMATTHEWS196
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Recommend Dealer
Yes
Employees Worked With
Stephen
Nov 05, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

Thank you for your feedback. We apologize for the repair failure and the double charge. Please contact us at 909-884-8255 so we can ensure a full resolution of this issue.

November 03, 2025

Service here is always professional. Great customer service is provided by an awesome team, timely service, and clear communication. More

by CQuin
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Recommend Dealer
Yes
Employees Worked With
Robert Hogan
Nov 04, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

Wonderful! Consistent professionalism and great customer service are what we aim for. We appreciate the 5 stars!

November 02, 2025

Robert is a good listener and conscientiously provided me great options for my maintenance. Got a new battery and an oil change package including rotated tires for a fair price. Highly recommend! More

by edwardrodriguez99
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Recommend Dealer
Yes
Employees Worked With
Robert
Nov 04, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

Thank you! We are proud Robert provided you with great options and a fair price. We value your business!

November 01, 2025

I love moss bro car lot every one is very helpfull and a great customer service my experience was great and I got the car I wanted will totally recommend this car lot to anyone More

by perezamber24
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Recommend Dealer
Yes
Employees Worked With
Alfredo
Nov 04, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

We appreciate this! Thank you for the high recommendation and for choosing Moss Bros. of San Bernardino. We're glad we could help you get the car you wanted!

November 01, 2025

The service department was very professional. They treated me when I arrived and tools care of my Jeep right away. More

by frank.finazzo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Nov 04, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

Thank you! We're thrilled the Service Department was professional and took care of your Jeep right away. We appreciate the 5 stars!

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