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Moss Bros. Chrysler Dodge Jeep RAM San Bernardino

San Bernardino, CA

Overview
Reviews
Vehicles
4.4
436 Reviews
The Moss Family of dealerships - Moss Bros Chrysler Jeep Dodge of Riverside, San Bernardino, and Moreno Valley, Moss Bros. Honda, and Moss Bros. Toyota - successfully operates all of their stores at an elite level of service such as the Dodge "5 Star", Toyota Signature and Honda Excel. But it's not surprising at Moss, where our motto is "to not only meet, but exceed customer expectations." In other words, "At Moss, You're the Boss!"
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1100 S E St

San Bernardino, CA

92408

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Showing 436 reviews

March 07, 2026

Completely disappointed specially since I've been a loyal customer for many years. Never again. More

by sandys4asdm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can't remember
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Mar 09, 2026 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

Thank you for sharing your feedback. We’re very sorry to hear that your recent visit left you feeling this way, especially after your years of loyalty. Your experience is not the level of service we strive to provide, and we would value the chance to discuss what happened and work toward a resolution. Please give us a call at 909-884-8255.

March 07, 2026

David and Kody helped us get the best deal for what we needed serviced. Thank you More

by Universal828
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David, kody
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Mar 09, 2026 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

Thank you for the great review! We're glad to hear that David and Kody were able to help you get the best deal for the service you needed. We appreciate your support and look forward to assisting you again in the future.

March 05, 2026

Service was as quick and exactly what I asked for. Staff was able to answer my questions and concerns More

by Antonio Ortega
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Mar 05, 2026 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

Thank you for sharing your experience! Providing efficient service while keeping our customers informed is always our goal. We’re happy to hear we met your expectations!

March 04, 2026

Very nice people and they will work things out for you I'm very happy and satisfied thanks guys! More

by banuelossandra68
Recommend Dealer
Yes
Employees Worked With
Ronald, Mike and I forgot the others name thanks guys!
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Mar 05, 2026 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

Thank you so much for the 5 stars! We’re thrilled to hear you felt taken care of and that our team was able to work things out for you. Your happiness and satisfaction mean everything to us!

March 04, 2026

Very patient worked with us to find the right vehicle for us in our budget More

by kinghernandez113477
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Lopez
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Mar 04, 2026 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

Thank you for the 5-star review! We’re thrilled our team could take the time to help you find the perfect vehicle within your budget. Enjoy your new ride!

March 02, 2026

The gentleman that helped us sell the car was absolutely amazing so kind manager came out introduced himself. Another manager came out and introduced himself always checking on us always making us feel comf More

by ALISSAMOYW1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel Uribe
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Mar 02, 2026 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

Thank you so much for your continued trust in us! We truly appreciate you coming back for the third time. It means the world to our team that you felt welcomed, comfortable, and well taken care of throughout the entire process.

March 02, 2026

Steve was absolutely amazing. Listen to my wants and did a great job at getting me what I needed and keeping it in my budget! More

by MARCELLAFLORES1981
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve and farah
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Mar 02, 2026 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

Thank you for the 5 stars! We’re so happy to hear Steve took the time to listen and helped you find exactly what you needed while staying within your budget. We’ll be sure to share your kind words with him!

March 01, 2026

Friendly did not take long getting approved. willing to work with you on down payment. More

by amaliaapri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel luribe and geroge
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Mar 02, 2026 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

Thank you for the 5-star review! We’re glad to hear our team made the approval process quick and worked with you on your down payment. We appreciate your trust in us!

February 28, 2026

Messed up my car from drivable state to not. Now I have no car and I am unable to get hold of the person Frank Paredes who emailed me about my car situation when I first sent it in. More

by sophiia777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Paredes
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Mar 02, 2026 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

Thank you for bringing this to our attention. We apologize for the inconvenience and lack of communication. Your vehicle’s safety and timely service are our priority, and we want to work with you to fix this issue. Please give us a call at 909-884-8255.

February 28, 2026

Benny always gets me in and out with no issues! Always a great experience coming and going from here. More

by kachadoriansummer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
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Mar 02, 2026 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

Thank you for the 5-star review! We’re glad Benny makes your visits smooth and hassle-free. We appreciate your continued trust in us!

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