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Moss Bros. Chrysler Dodge Jeep RAM San Bernardino

San Bernardino, CA

Overview
Reviews
Vehicles
4.5
380 Reviews
The Moss Family of dealerships - Moss Bros Chrysler Jeep Dodge of Riverside, San Bernardino, and Moreno Valley, Moss Bros. Honda, and Moss Bros. Toyota - successfully operates all of their stores at an elite level of service such as the Dodge "5 Star", Toyota Signature and Honda Excel. But it's not surprising at Moss, where our motto is "to not only meet, but exceed customer expectations." In other words, "At Moss, You're the Boss!"
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1100 S E St

San Bernardino, CA

92408

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Showing 380 reviews

January 08, 2026

Hannah was great but there were a few things I wasnt fully happy with. Vehicle was returned with shoe booties from the technician and there were broken parts. More

by C.FISCHER161
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah
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Jan 09, 2026 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

We appreciate you sharing this with us. While we’re happy Hannah took great care of you, your feedback is important and will be used to help prevent this from happening again.

January 08, 2026

Great experience all around. Exactly what I asked for and promised, no hassle or bait and switching! More

by EBALL27
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve
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Jan 09, 2026 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

Thank you for the great review! We’re happy to hear everything was exactly as promised.

January 07, 2026

Everything was perfect! I went for a oil change and they got me in there and out quick. More

by S.ISARANGGUL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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January 06, 2026

Had great service was fast and excellent. Got me on time for my appointment fast More

by velasquezfam13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
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Jan 07, 2026 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

We’re thrilled you had a fast and excellent experience. Thank you for choosing us!

January 06, 2026

I like taking my car there 'cause I know it's being taken care of, and the people are great to work with More

by johnny72marin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BENNY ALVARADO IV
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Jan 07, 2026 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

We truly appreciate your kind words. Taking great care of you and your car is always our priority!

Jan 07, 2026 -

johnny72marin responded

I like taking my car there 'cause I know it's being taken care of, and the people are great to work with

January 03, 2026

Christopher was a pleasure to work with along with Mike and Fahra they all were easy to deal with. More

by raskels63
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher, Mike and Fahra
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Jan 05, 2026 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

Thanks for the great review! Our team will be happy to hear they made the process smooth for you.

January 01, 2026

I had the worst experience going to moss bros of San Bernardino. They are very pure pressuringand conniving. I will never step foot in there again and would Never recommend More

by tanyandpharrell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Melissa Garcia
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Jan 02, 2026 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

We apologize that your experience with us was disappointing. Your comments have been shared with management.

January 01, 2026

Took Ram in for a noise in the wheel well. Found and repaired noise under warranty, along with current recall of the instrument cluster. More

by m.kopenhefer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
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Jan 02, 2026 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

We appreciate your feedback! Happy to hear your vehicle was repaired quickly and under warranty.

December 31, 2025

The best in the business! best customer service and in my opinion the best group of people! More

by FREERIDIN1982
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Kosloski and JP in finance
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Dec 31, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

Thanks for the amazing review! We’re grateful to have such a great team and customers like you.

December 31, 2025

Great Service and Customer Service and Customer Support the service and parts department took good care of the customer More

by lesliejackson372
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All employees
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Jan 02, 2026 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

Thanks for your feedback! We’re happy you received great service and support during your visit.

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