Moss Bros. Chrysler Dodge Jeep RAM Riverside

I used to hate buying a new car. It always seemed like it was a competition of me against the dealer sales people. Not at Moss Brothers! The sales staff here teamed up with me. I felt like they were on it was a competition of me against the dealer sales people. Not at Moss Brothers! The sales staff here teamed up with me. I felt like they were on my side helping me find the exact vehicle I needed. Usually I know exactly what I want before I walk in the door. This time I was not so sure. I knew what I wanted it for, but not exactly which model. Wally Lema sat down with me and we talked. He asked a lot of questions to determine who I was and what I wanted to do with the car. He found me a Jeep Wrangler that fit my needs perfectly. He didn't only promise to offer follow-up support, he called me to make sure everything was alright. I had a warning light come on and Wally had me bring it in right away. He handed me over to Chuck Udris in the service department. Chuck had service go over the Jeep with a fine tune comb, check everything out, make a minor update to the computer firmwear and sent me on my way. Although I bought a used Jeep, I feel like I'm getting the same support and service as though I had purchased a brand new one. Thanks Moss, you guys are great! Dale Updegrove More

Mr. Scott is a Professional and a Gentleman! We will be back for our third Chrysler vehicle in a few years. Mr. Scott we will meet again for another GREAT deal. Thank you once again. back for our third Chrysler vehicle in a few years. Mr. Scott we will meet again for another GREAT deal. Thank you once again. More

Great Bunch Of Guys To Work With. All Were Friendly, Very Great Bunch Of Guys To Work With. All Were Friendly, Very Fast And Knowledgeable. No B.S. Didn't Waste My Time With Deceptive Double Talk And Nu Great Bunch Of Guys To Work With. All Were Friendly, Very Fast And Knowledgeable. No B.S. Didn't Waste My Time With Deceptive Double Talk And Numbers. More

CArl and Robert are working with me on an ongoing case with Chrysler on my 2006 PT Cruiser. I chose to visit this dealership based on previous ratings on the internet. While we are still working to dete with Chrysler on my 2006 PT Cruiser. I chose to visit this dealership based on previous ratings on the internet. While we are still working to determine the problem with my car, the customer service and overall experience have been outstanding thus far. I trust they will be able to determine the underlyig problem remaining. More

Why I did this rating? Well I like the service, The sales persons are so wounderfull. They where very respect persons. Specialty de sale Man. Dwayne Carr. persons are so wounderfull. They where very respect persons. Specialty de sale Man. Dwayne Carr. More

I am Karen Allen , my husband and I bought a new truck from moss of riverside just yesterday. We are still smiling !! Tim Morgan was my husbands internet connection . phone, email, and he was there to m from moss of riverside just yesterday. We are still smiling !! Tim Morgan was my husbands internet connection . phone, email, and he was there to meet/greet us.With a smiling face . He is teriffic!! Friendly,helpful.. knows his cars , personalble.And he and my husband had basicaly already set it all up , Tim , kept his word , no phonies here!! I mean we actually had a good time In this summer heat he was so cool..lol. for real! Also Steve Scott one of the sales managers , he gave us the deal we wanted, And was very nice , he was a pleasure i must say to do bussines with! David Espinoza helped us thru financing and he was tops , he made sure he got us through the ordeal of signing papers etc. quite painlessly...and ..EVERYONE there was happy and pleasant and they are such a good group it was contaigeous!! , my husband loves his new truck he bought from Tim Morgan, and I will be needing a new durango soon , guess where i am going?? YOU BET!! to MOSS because we got what we wanted , at the price we wanted , even sooner than we had hoped . We arent in their riverside area but it was well worth the trip.i highly recomend MOSS RIVERSIDE! i can't say enough good ..everyone was terrific. and if anyone from MOSS RIVERSIDE IS READING THIS THANK YOU ..YOU GIVE CAR SALESMEN AND GOOD NAME ...YAY!! FOR YOU. Warmest Reguards, Karen and Bill Allen More

Recently I was my first day of my vacation and before getting 60 miles out of town my Dodge 3500 dually had a malfunciton light appear. Moss Bros. was the closet dealer to me. I explained the problem and getting 60 miles out of town my Dodge 3500 dually had a malfunciton light appear. Moss Bros. was the closet dealer to me. I explained the problem and was able to bring my truck in along with my 5th wheel attached. Art was the best service guy I worked with in trying to resolve my problem. Allot the part was not in stock and had to be ordered, they assured me they would have me on the road in the next morning. AND they did. Part was under warranty. Mike had taken the truck apart that night and Jake put it back together the next morning quickly. THANKS to all these guys that helped make the beginning of my vacation a enjoyable one!!! Jim More

Sasha,Terrance and Steve Scott were outstanding sales men who went behond there work to help my wife find a new Jeep that she liked.We are very happy with the sales department and the maintence department as who went behond there work to help my wife find a new Jeep that she liked.We are very happy with the sales department and the maintence department as well.Knowing that they are Christians who love our gracious Lord Jesus Christ.I will buy another new car from Moss Brothers in Riverside again. Thanks again, Chris & Ceida Motte More

Super friendly and professional, and more importantly, things happen just the way they say it will, no sugar coating or surprises. I have used them exclusively over the past seven years and they have alwa things happen just the way they say it will, no sugar coating or surprises. I have used them exclusively over the past seven years and they have alwaays been reliable and have treated me like I was bringing in a Bentley for service, not a 9-year-old Tahoe. More

Finally a dealership that takes pride in their customer service. They stand behind everything they promise. We went in buying one vehicle and was so impressed by the service we went back 4 months later a service. They stand behind everything they promise. We went in buying one vehicle and was so impressed by the service we went back 4 months later and bought another. Each visit just keeps getting better... More