Moss Bros. Chrysler Dodge Jeep RAM Riverside

Quality in customer service I was impressed from the time I placed a call. Within minutes of placing my call, I received a call back from Juan Garcia, Assistant Service Manager, I was impressed from the time I placed a call. Within minutes of placing my call, I received a call back from Juan Garcia, Assistant Service Manager, who would be handling my service needs. He gave me a time and day for my appointment; I met with him and gave him a rundown on my car, an '02 PT Cruiser. I explained to him that I hadn't had a Minor/Major service done on my car since June 2013; which had been done at Moss. He stated he would have his team take a look at it and he would get back to me; which he did and we discussed a plan of action. My car was held at Moss of a couple of days; only because a special order I requested. I must say though, everyone was quite cordial and respectful; from Juan, a car salesman, who I had ran into while waiting for a ride, a sales person in the Parts Department, and the driver who gave me a lift home. All-in-all I was extremely satisfide with my experience at Moss. Thank you. More

Service visit I had a rattle for a short period on cold start and the team was able to identify it and fix it on the first try. Also performed the 50K service. Grea I had a rattle for a short period on cold start and the team was able to identify it and fix it on the first try. Also performed the 50K service. Great service! More

Good experience Ram 2017 "Good Service" Happy with the purchase and satisfied with deal. Personnel at Moss dealership are friendly and accommodating at meeting the Ram 2017 "Good Service" Happy with the purchase and satisfied with deal. Personnel at Moss dealership are friendly and accommodating at meeting the customers needs. Thanks again. More

Excellent Service My experience was great! Ron Butler and the entire staff was friendly and had great customer service! No hassle. I was in and out in a timely manner. My experience was great! Ron Butler and the entire staff was friendly and had great customer service! No hassle. I was in and out in a timely manner. I enjoy driving my car every single day! Thanks Moss Bros! More

20,000 miles and counting Scheduled online, all maintenance and concerns were completed in time during my visit. I've been a customer for years & atleast 3 cars, this is the on Scheduled online, all maintenance and concerns were completed in time during my visit. I've been a customer for years & atleast 3 cars, this is the only service department I trust. More

Great Experience My experience was Great! I wasn't able to go into the office, so the transaction was done at my home. My 2017 Jeep Cherokee was delivered and the pape My experience was Great! I wasn't able to go into the office, so the transaction was done at my home. My 2017 Jeep Cherokee was delivered and the paperwork was completed. What Great Service from Mike Rasch. More

Friendly, efficient staff!!! I went in for my FREE oil change and the service was fast, courteous and friendly!!! I got my FREE donut and coffee My Dodge Journey is soooooo happ I went in for my FREE oil change and the service was fast, courteous and friendly!!! I got my FREE donut and coffee My Dodge Journey is soooooo happy! More

service Not much to say other than great work and thanks to chad brookins for the service and great work i will continue to come to this dealership location t Not much to say other than great work and thanks to chad brookins for the service and great work i will continue to come to this dealership location thank you guys. More

A1 everything went smooth experience was good Our experience was good everything went smooth and fast we were in and out with a new truck everybody that helped me was good they treated me and my Our experience was good everything went smooth and fast we were in and out with a new truck everybody that helped me was good they treated me and my wife very good More

Service my Dodge Sprinter Mr. Austin Castro is very knowledgeable, kind and honest service adviser. He explained to me clearly the problem with my Sprinter and what to expect Mr. Austin Castro is very knowledgeable, kind and honest service adviser. He explained to me clearly the problem with my Sprinter and what to expect in term of time for the service tech to fix and cost of the service. My Sprinter is fixed and I am a happy customer. . More