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Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley - Service Center

Moreno Valley, CA

4.0
121 Reviews

121 Reviews of Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley - Service Center

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September 17, 2025

Very helpful and informative. Representative made sure that she was thorough in addressing all the things that involved in my service. More

by zurilowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara
Sep 17, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley responded

Thank you for your wonderful review! We're so glad to hear that your representative was helpful, informative, and thorough. We pride ourselves on providing a comprehensive service experience, and it’s great to know we succeeded.

September 17, 2025

Came in for a service, oil change and tire rotation, I was greeted promptly by a service advisor. Service was completely in a timely manner as I elected to wait. A courtesy ride was offered. Check out wa More

by fishnhunt4food
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara
Sep 17, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley responded

We're happy to hear you had such a great experience with us! It's fantastic that your oil change and tire rotation were completed in a timely manner and that you were well-informed about your upcoming maintenance. We appreciate your feedback!

September 16, 2025

Trustworthy dealership, mechanics keep in contact with updates and for that, will return in the future when anything is needed More

by KIARUS.R.WAFFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maldonado, Cesar
Sep 16, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley responded

Thank you for your five-star review and kind words. We're glad to hear that the proactive communication from our mechanics enhanced your service experience. We value your trust and are committed to continuing to provide that high level of service for all your future needs.

September 13, 2025

I made an appointment. Dropped my Jeep off. It sat for 8 days with no service, no diagnostic and several days without an update. I went and picked it up. More

by matt@datachasers.com
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elvira
September 12, 2025

Had a problem with a check engine light that my regular mechanic couldn't fix. Unfortunately, either could they. Eventually the light went away so maybe they did actually fix it... even though they couldn' More

by RSG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
Sep 12, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley responded

We are very sorry for the inconvenience and lack of communication you experienced. We take your feedback seriously and want to make this right. Please contact us directly at (951) 486-9288 to discuss this further.

September 12, 2025

I was please with the service received. The customer service was pleasant and I would recommend this business to all. More

by rkelleymv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Vidrio
Sep 12, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley responded

Thank you for this great review! Your kind words about our pleasant customer service are a huge motivation for our team. We're thrilled that you'd recommend our business and we look forward to providing you with great service in the future!

September 11, 2025

Good customer service everything was good Joe helps a lot thank you for helping me More

by patriciar1020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Sep 11, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley responded

Thank you so much for the fantastic review! We're thrilled to hear you had a great experience and that Joe was able to help you so much. We'll be sure to pass along your kind words to him. Thanks again for your business!

September 10, 2025

Joe is great. He has been taking care of the Sarkissian family for years. We appreciate him as well as the dealership in general. However for us the two go hand in More

by JSARK003
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Vidrio
Sep 10, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley responded

Thank you so much for this amazing review! We're honored that the Sarkissian family has trusted us for years, and we're so proud to have someone like Joe on our team. He truly is a reflection of the professionalism and excellence we strive for every day. We'll be sure to pass on your kind words to him. Thanks again for your continued loyalty!

September 05, 2025

Justin always kept me informed could have been a little faster delivery on parts. thanks More

by a1kencarter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
justin
Sep 09, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley responded

Thanks for the great feedback! We're so happy to hear that Justin kept you in the loop. We appreciate your understanding regarding the parts delivery and will share your comments with our team. We look forward to providing you with another great experience soon.

September 03, 2025

My go to dealership to take my truck for service. Appointments always are available. Great More

by Aluevano213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
Sep 09, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley responded

We're so glad to be your go-to dealership! Thanks for the great review and for trusting us with your truck. We appreciate your business and are happy to hear that our service appointments are always available for you. We look forward to your next visit!

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