Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley

Excellent Service I bought a 2017 Grand Caravan. I brought it in to have it checked and Ken assured me he would take care of it. In three days they overhauled the trans I bought a 2017 Grand Caravan. I brought it in to have it checked and Ken assured me he would take care of it. In three days they overhauled the transmission and it runs perfect. Thanks again Ken. More

Window Tinting & Recall Notice & Visor Repair Very pleased with my tinted windows. Very pleased that the recall issues were addressed...seat belts & air bags. Not so happy that fixing the visor co Very pleased with my tinted windows. Very pleased that the recall issues were addressed...seat belts & air bags. Not so happy that fixing the visor cost so much. I feel it should have been free when I have spent so much money on servicing my 200 with you. More

Great Service! Great Service Time. Staff is friendly and courteous. Had my car in without hesitating even though I understood the service department was busy. They a Great Service Time. Staff is friendly and courteous. Had my car in without hesitating even though I understood the service department was busy. They always strive for perfection in their services. Also, very knowledgeable staff. I hope you guys keep up the good job. More

Joe the Sales Manager, and Ken the Service writer are 10/10 This dealership stood by their word when I bought my truck, I thought for sure they would go back on their promises later but they didn't. Joe the sal This dealership stood by their word when I bought my truck, I thought for sure they would go back on their promises later but they didn't. Joe the sales manager and Dave O are responsible for that. Ken in service is the only one worth his salt, he's great. The rest are just like anywhere else (not good). More

Great Went in to see about my vehicle in service. It has been 2 months since it was there. Started looking at vehicles and Leo Diaz walked up to us to see i Went in to see about my vehicle in service. It has been 2 months since it was there. Started looking at vehicles and Leo Diaz walked up to us to see if he could help us with anything. Leo Diaz showed us many cars , we talked price, vehicle year and models he was very helpful and knowledgeable .Everyone was so helpful and worked with us on our purchase. More

In and out in one hour, a new record for me. I usually wait for my car when it is being serviced. This generally takes two hours or more, this time it was only an hour. In past experience, I was I usually wait for my car when it is being serviced. This generally takes two hours or more, this time it was only an hour. In past experience, I was at a dealer, and they had to put new tires on. I saw my car completed, and then went and asked the service advisor how my car was doing, he would let me know. I never went there again. More

4-Wheel Drive Service I needed to get my Jeep serviced before vacation. Since this one was a major service, I thought it would be at Moss all day. I had a 9am appointment, I needed to get my Jeep serviced before vacation. Since this one was a major service, I thought it would be at Moss all day. I had a 9am appointment, and after I checked in they immediately took my Jeep back. I went back to work and 3 hours later my Jeep was ready. Moss was efficient, priced right and courteous. I am very pleased with the service. More

Blue Saturn sky My husband and I had already found my "new" car online, so we knew where to go. The only problems were that no one really knew where the keys were and My husband and I had already found my "new" car online, so we knew where to go. The only problems were that no one really knew where the keys were and the price couldn't be lowered. I also had a problem with using my debit card for the purchase, even though I was on the phone with the bank. Floyd was very patient. He wanted the sale so badly he even followed me (us, my husband in our rental car and me in the new baby) back to our house in Yucaipa! I also love that my first check-up has already been scheduled. Floyd even emailed me to say they had found another set of keys. That saves us a lot of time and money!!! Thank you, Crystal & Dennis Orr More

Service above and beyond I have taken my Charger(s) for service at Moss Bros. Dodge for years. I have not been disappointed in the quality of the work nor the personnel invo I have taken my Charger(s) for service at Moss Bros. Dodge for years. I have not been disappointed in the quality of the work nor the personnel involved. The service advisers are knowledgeable and friendly. The entire facility is top notch in my book.. More

excellent service The Moreno valley service department is a 100 better then the Riverside Moss motor operation , I have used there service twice and always had a great The Moreno valley service department is a 100 better then the Riverside Moss motor operation , I have used there service twice and always had a great customer service experience and the work was completed on time as promised More