Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley

Buyer beware ! Don’t go here for your car sales ! The sales people are rude and use bait tactics. They do not provide a pleasant car buying experience, they did not Don’t go here for your car sales ! The sales people are rude and use bait tactics. They do not provide a pleasant car buying experience, they did not listen to our needs and did not provide all buying rights and factual financing information and when you try to talk to them they handle themselves in a rude and professional manner ! If you like the taken advantage sales approach this place is up your alley ! More

Oil change They did a much quicker oil change and tire rotation than last time! They were courteous and let me know as soon as it was finished! They did a much quicker oil change and tire rotation than last time! They were courteous and let me know as soon as it was finished! More

Awesome Staff Will was great! He would text me updates because my life is a little hectic and I preferred this mode of communication over phone calls. He also arran Will was great! He would text me updates because my life is a little hectic and I preferred this mode of communication over phone calls. He also arranged my shuttle and had everything ready for me. More

Moss dodge service center Service experience summary that was performed quick and professional. Service advisor went over every step in the process of the car repairs. Waiting Service experience summary that was performed quick and professional. Service advisor went over every step in the process of the car repairs. Waiting area was clean and comfortable as I decided to wait until the service was completed. I was given the option of shuttle pick up and drop off. Service advisor set the tone for my experience from the first hello and handshake. More

Just purchased my 8th car from Moss Bros I have been buying all my Dodge cars from Moss- Moreno Valley. They always make it an easy, fast experience and I am always treated fairly. They hav I have been buying all my Dodge cars from Moss- Moreno Valley. They always make it an easy, fast experience and I am always treated fairly. They have a great inventory, but if they don't have what I want, they find it for me! I highly recommend them. More

Don’t buy used Run fast from here. I bought a 2010 Chevy Impala with just under 51k miles 10 months ago. I also purchased the extended service warranty. The same day Run fast from here. I bought a 2010 Chevy Impala with just under 51k miles 10 months ago. I also purchased the extended service warranty. The same day I purchased my vehicle I referral a co-worker who also purchased a vehicle the same day. I brought my vehicle in yesterday because if was leaking some sort of fluid. I find out today its the radiator, thermostat and transmission cooler all need the be replaced for a whooping $1,500 and my extend service warranty doesn't cover any of it. My vehicle has been driven less than 12k miles since purchase and not outside of Riverside County. I called to speak with a Manager and was placed on hold for 15 minutes only to be hung up on. I advised anyone looking to purchase a used vehicle from here not too. There is no way I should have such expensive repairs within less than a year of purchase. Moss Bros refuse to account for any of the repair cost. This isn't normal wear and tear on a vehicle. I was sold a lemon. I've been waiting for the Service Manager to return my call since Monday the 5th of March. I called this morning at 8a and it 1:20 and nothing. More

Great experience! Easy, responsive, answered all questions. Located the exact car we wanted. From start to finish made the process comfortable and quick! Recommend Moss Easy, responsive, answered all questions. Located the exact car we wanted. From start to finish made the process comfortable and quick! Recommend Moss Moreno Valley Jeep. More

Service above and beyond Took car in for a recall issue and discovered that a second recall issue was also in effect. My service adviser informed me that they would take care Took car in for a recall issue and discovered that a second recall issue was also in effect. My service adviser informed me that they would take care of both issues. Car was promised at a specific time and was ready at that time. Good work! More

Lee was awesome to deal with, true professional Awesome experience, no pressure, manager was great, moss bros is the best to deal with. Keep it local for revenue, yes, yes, yes yes yes Awesome experience, no pressure, manager was great, moss bros is the best to deal with. Keep it local for revenue, yes, yes, yes yes yes More

Best customer service I gave this rating due to the BEST customer service I have ever received from Oscar Galvan. He made sure to give me follow up phone calls and was able I gave this rating due to the BEST customer service I have ever received from Oscar Galvan. He made sure to give me follow up phone calls and was able to work with me. He was very thorough in explaining to me what was wrong with my car and what was needed to fix it. Thank you!!! More