Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley

My Wife contacted Moss Bros when looking for a Challenger for her Husband (Me). She started receiving 3 calls a day from the Dealership. As she worked 12 Hour Shifts, she had indicated "E-Mail Contact" but for her Husband (Me). She started receiving 3 calls a day from the Dealership. As she worked 12 Hour Shifts, she had indicated "E-Mail Contact" but the Calls kept coming. She wrote to Moss Bros stating her Frustration, and to be put on a "Do Not Call List". Within an hour,she received a personal e-mail from Rich Chew Internet Sales Manager. He apologized and hoped he could earn her business back. He quoted a price on a Challenger that was $5K CHEAPER then the Dealership we had been at 2 days earlier! After arriving at the Dealership, we went to their 2nd location and picked out a Challenger (used w/2000 Miles on it). They Transported it over to their Moreno Valley Store, so we could have a look at it. We liked the car based on the listed Options on the Window and the "Custom Dodge Mopar Optional Leather Package. Well we found out that the Window Sticker regarding the Options was incorrect. He proceeded to have ANOTHER Challenger (with all the correct Options) brought over from their Riverside Store. It arrived and the only thing missing was the Optional Mopar Leather, that attracted me to it in the 1st place. To seal the Deal, Rich ordered the optional Leather Package at NO COST, and is installing it for FREE, in a few days! I would HIGHLY recommend Moss Bros to ANYONE looking for a FANTASTIC DEAL on ANY Vehicle, and I would do business with them again in a Heartbeat. Rich Chew took a potentially Explosive situation, and made a "Sale" and MORE than satisfied us as the Customer More

they suprised me with 100.00 programming fee. all other nearby dealerships are free or 25.00. they gouged me.shop aroumnd. I should have nearby dealerships are free or 25.00. they gouged me.shop aroumnd. I should have More

I have purchased many new cars in my lifetime, and this was definitely one of the best experiences (if not THE best) we have ever had buying a car! was definitely one of the best experiences (if not THE best) we have ever had buying a car! More

I took my 2004 Cherokee in because it was making a loud humming sound at higher speeds. Alan said it was the transfer case. So I spent the $900+ on that repair. When I got it back, it was making the same n humming sound at higher speeds. Alan said it was the transfer case. So I spent the $900+ on that repair. When I got it back, it was making the same noise! I feel like I just threw away $900! I went back, and even the mechanic came out and said he told Alan that is was actually the wheel bearing, and that I would come back complaining about the noise. Alan wasn't there but they said they would talk to Alan and a manager and call me back. Nobody ever called me back. More

This was the quickest and friendlist auto buying purchase I have ever made. My trade in price was also excellent. This is the second purchase I have made at this dealership and I will continue to purchase I have ever made. My trade in price was also excellent. This is the second purchase I have made at this dealership and I will continue to purchase here. More

I had an exhaust leak in my Durango. They explained the problem to me and showed me where it was coming from. They explained the possible unseen problem of broken bolts and potential costs. They gave me problem to me and showed me where it was coming from. They explained the possible unseen problem of broken bolts and potential costs. They gave me an accurate quote which I appreciate and finished the service one day earlier than predicted. No pressure, no extra worked pushed on me and the Durango was returned clean and running great. More

the customer service was great and everyone was so friendly. we werent going to return back to this dealership because we didnt have a very good experience two years ago we bought a jeep. Boy are we g friendly. we werent going to return back to this dealership because we didnt have a very good experience two years ago we bought a jeep. Boy are we glad we gave it another go. we bought the soow room floor model and that comes once in a life time.. More

Recently, we were looking for a vehicle for our son. He had been in an auto accident and his truck was totaled, through no fault of his own. After researching several dealerships in our area (Temecula,CA), had been in an auto accident and his truck was totaled, through no fault of his own. After researching several dealerships in our area (Temecula,CA), and finding the same old thing (rude and pushy sales people) we became frustrated with the process. While looking on the internet I found a 2010 Dodge Calber at Moss Brothers Dodge in Moreno Valley, CA. My wife,son,and I, decided to drive there to check it out. Frankly, we were excepting the same old thing that happens at car dealerships. Surprisingly, that was NOT the case at Moss Brothers. Our salesperson, Richard Chew, went above and beyond to help us find the car we wanted and at a price we could afford. He was helpful in showing us different vehicles and giving us practical suggestions. He really cared about us as a family and not just another sale. He was extermely honest and helpful. He did not pressure us to buy a car, he helped us find the right car. He is what Customer Service is all about. I would recommend Moss Brothers and especially Richard 1000 times. They do what they say they're going to do. PS: The Service Department was great too. (thanks Tawny) More

Great company to do business with. Jony was super as was the finance gentleman. I had a truck and and a sixpac camper along with a tow car to trade in. Jony worked long and har to help me get with what I wa the finance gentleman. I had a truck and and a sixpac camper along with a tow car to trade in. Jony worked long and har to help me get with what I was asking for the three items. I did nt get all that I ask for, but with the the new car reduced and with low jack added, I came away happy. GOOD WORK JONY. More

as customer; will recomend this dealership, for there experiance and expertis afer a second visit was able to buy a truck ram 1500 with 5.7 hammie engine to my satisfaction, will buy other vehicle or rec experiance and expertis afer a second visit was able to buy a truck ram 1500 with 5.7 hammie engine to my satisfaction, will buy other vehicle or recomend it to anyboby. familly, friends ..there warranty is very good ..happy new year 2011 to ALL.. More