Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley

Soon as I walked in I was greeted. Josh was able to locate the vehicle I wanted. I arrived at 930am out by 11:30am. Both Roxy and Josh were top tier. Cesar was able to get me in the ca Josh was able to locate the vehicle I wanted. I arrived at 930am out by 11:30am. Both Roxy and Josh were top tier. Cesar was able to get me in the car. Very satisfied. More

I am sad to learn that my “lifetime chrysler warranty” apparently isn’t “lifetime”. The amount of repairs over the time I owned the car was the most I have experienced in any car I have purchased new. Th apparently isn’t “lifetime”. The amount of repairs over the time I owned the car was the most I have experienced in any car I have purchased new. This isn’t necessarily a critique of the dealer, but rather the product they choose to sell. The service writer was great, very communicative and flexible with my schedule re pick up. However, given my overall experience with this vehicle and the promises made regarding my warranty, I can comfortably say I will never purchase another Chrysler product, and I will strongly urge my family and friends to avoid them too. More

Alexis nos atendió 'exelente' contestando cada una de nuestras cuestiones, muchas gracias al resto del personal por su agradable servicio y esten seguros qué los recomendaré para futuros clientes.. nuestras cuestiones, muchas gracias al resto del personal por su agradable servicio y esten seguros qué los recomendaré para futuros clientes.. More

I cannot recommend this service department enough, thanks to the phenomenal experience provided by my service consultant, Cesar. From the moment I arrived, Cesar was incredibly attentive and professional. He to the phenomenal experience provided by my service consultant, Cesar. From the moment I arrived, Cesar was incredibly attentive and professional. He immediately put me at ease and demonstrated genuine care for my needs and my vehicle. He took the time to listen to all my concerns, asking detailed questions to ensure nothing was missed. What truly set Cesar apart was how informative he was throughout the entire process. He explained every aspect of the required service, the potential issues, and the associated costs with complete transparency and clarity. He provided a clear, itemized estimate before any work began, ensuring there were no surprises. I truly appreciated that he took the time to walk me through every detail, empowering me to make informed decisions. Cesar's communication skills are top-notch. He consistently provided proactive updates, so I never once had to wonder about the status of my service. The combination of his extensive knowledge, outstanding professionalism, and commitment to customer satisfaction made this the best service experience I've had. Thank you, Cesar, for going above and beyond. You have earned a loyal customer, and I highly recommend asking for him by name for any service needs More

Very please with the experience and thank you very much for your help Have a great day! for your help Have a great day! More

Excellent service from Alexis and manager Cesar. This is my third vehicle purchased from this dealership, and even though I no longer live in Moreno Valley, I keep coming back to do business here. This is my third vehicle purchased from this dealership, and even though I no longer live in Moreno Valley, I keep coming back to do business here. More

Took 2. 5 hours for a new tire but everything else went awesome!!! To xxxx with your requirement here of at least 15 words, im doing you a favor here, i can t 5 hours for a new tire but everything else went awesome!!! To xxxx with your requirement here of at least 15 words, im doing you a favor here, i can take my business elsewhere More

Caring,patient,smiles,humor,efficient,clean. Im so proud of all of you. God bless Im so proud of all of you. God bless More

They handle me and my vehicle very well, and I'm pleased with the results. with the results. More