
Moses Ford Lincoln BMW
St Albans, WV
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The representatives in the service department are courteous, prompt and informative of all work completed and needing to be completed on my car. The dealership even sent me home in a loaner (an hour courteous, prompt and informative of all work completed and needing to be completed on my car. The dealership even sent me home in a loaner (an hour from the dealership) when unexpected work needed to performed on my car and then brought my car to me when the work was completed. More
Paige and DJ were easy to work with and very professional. The technicians identified and solved the problem as promised. Good overall experience. professional. The technicians identified and solved the problem as promised. Good overall experience. More
Andrew Hager is a tremendous asset to this dealership— always so professional, unbelievably knowledgeable and very transparent about all issues. He is also exceptionally responsive and always ready to hel always so professional, unbelievably knowledgeable and very transparent about all issues. He is also exceptionally responsive and always ready to help customers. Moses BMW is always near and clean and well organized dealership. Only issue is they have a very limited number of loaner cars even for customers who have purchased 7 BMWs over past 20 years!! More
Called about a used unit the salesman kept telling me the negatives about buying a pre owned unit & telling me how I couldn’t get a good interest rate. I don’t want to spend upwards of 50k plus on a new unit negatives about buying a pre owned unit & telling me how I couldn’t get a good interest rate. I don’t want to spend upwards of 50k plus on a new unit. I think the guy should have at least tried to work with me instead of being negative about earning my business. More