Moses Ford Lincoln BMW
St Albans, WV
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I found what I was looking for online at Moses after months of searching for the right car-Their online response was timely and when I called I was referred to the mgr. of preowned/certified-AAron Casto months of searching for the right car-Their online response was timely and when I called I was referred to the mgr. of preowned/certified-AAron Casto-He was extremely polite-knowledgable and seemed amicable to my needs-the car was held for 5 days so we could come for a test drive(it was a 6 hr. trip)-we knew we wanted to leave with the car if we were going to purchase it-everyone went out of their way to make this happen-which included numerous phone calls and documents to our credit union and we did leave with the car-I would not hesitate to make that trip again when in the market for a car-and in fact my husband decided to but a car from them while we were there and we will have that tomorrow-KB More
At BMW Andrew and Larry were very helpful and friendly. They knew how to treat a customer and were very respectful. We had a trade in that i was negative in equity in and was a challenge to work number exa They knew how to treat a customer and were very respectful. We had a trade in that i was negative in equity in and was a challenge to work number exactly to make the deal. Andrew was great and made the buy happen where other dealerships lacked. More
This is the 5th car I have purchased from Moses BMW. Every purchase experience has been exceptional!! Andrew Hager and all of the staff go out of their way to ensure complete satisfaction. I ordered m Every purchase experience has been exceptional!! Andrew Hager and all of the staff go out of their way to ensure complete satisfaction. I ordered my last car, a 550i drive, a couple months ago and Andrew consistently kept me apprised of its build in Germany to shipping across the Atlantic to its arrival in the US and finally to the dealership. Anything I have needed or requested from beginning to end has been granted with pleasure from the service staff to the sales staff and top management. I highly recommend Moses BMW to all that ask. More
I picked this dealership due to the location. I thought I would give them a try. They were very professional and didn't waste anytime. I had a trade in and was surprised that they gave me what I thought I would give them a try. They were very professional and didn't waste anytime. I had a trade in and was surprised that they gave me what I thought was fair based on the research that I did. Andrew helped me to understand which model of the X5 I wanted. I test drove it and fell in love. More
I bought a certified used BMW from Moses over the internet. It is a bit daunting to carry on an expensive transaction without personal contact, and without the ability to inspect the vehicle and I h internet. It is a bit daunting to carry on an expensive transaction without personal contact, and without the ability to inspect the vehicle and I had never done this before. In the end I was extraordinarily pleased. The BMW arrived and was absolutely pristine. A 2008, everyone who has seen it immediately assumes it is new, and is floored when I explain it actually is a 2008. Moses kept me informed every step of the way, with multiple staff members checking to see the transaction was proceeding to my satisfaction. And we agreed on a very, very fair price. When you are wire transferring a large sum to someone you have never ever dealt with in the past, there is no reason not to have some degree of anxiety, but believe me, I am extremely pleased with the outcome. And I am extremely pleased with my 335XI, which is a magnificent automobile, in impeccable mechanical and cosmetic order-wish I was as well! While it is unlikely that I, living on the western slope of the Rockies, will be taking my BMW to Moses in West Virginia for routine service, I can say that if the service departments are like the folk I dealt with, then they probably rock! More
Mr Salisbury was very professional and made my overall visit and ultimate purchase with this dealership a very satisfying auto purchase. He is truly an asset with the moses dealership visit and ultimate purchase with this dealership a very satisfying auto purchase. He is truly an asset with the moses dealership More
I stopped by Moses BMW and told my client advisor what I I stopped by Moses BMW and told my client advisor what I was looking for and how much I was wanting to pay. The next day Mr Hager called and quoted a I stopped by Moses BMW and told my client advisor what I was looking for and how much I was wanting to pay. The next day Mr Hager called and quoted a price. He was familiar with my BMW and already had payment data for me. I went to the dealership several hours later, took a test drive, and signed the papers. BMW is the Ultimate Driving Experience and Moses BMW is my Ultimate BMW dealership. More
This was the best vehicle buying experience I have ever had. Financing was very fast and easy, the sales staff was great with the explanation of all vehicle features. had. Financing was very fast and easy, the sales staff was great with the explanation of all vehicle features. More