Moses Ford Lincoln BMW

Moses Ford Service Department is a ripoff I had my wife drop off my Ford Escape at Moses Ford in St. Albans to have the oil and oil filter changed and to have the front and rear brakes replace I had my wife drop off my Ford Escape at Moses Ford in St. Albans to have the oil and oil filter changed and to have the front and rear brakes replaced. I was not having any issues with the brakes but, the Ford service technicians told me last year the brakes on all four wheels would need replacing soon. Moses Ford sent me two coupons, to have "The Works" (oil and filter change, tire rotation, and fluid checks) for $39.99 and a coupon for brake service $109.00 (per axle) to have the brakes replaced and the drums and rotors machined if needed. I thought this would be a good time to have the work done and save a little money. I expected a bill of about $250.00 to $300.00. When my wife picked up the Escape the bill was for over $450.00! They said the front rotors were too pitted (????) and needed to be replaced @ $70.00 apiece. They did replace the brake pads but only "cleaned and adjusted" rear brakes and drums. More

Great Buying Experience! Moses BMW has an excellent selection of cars and I hope customers throughout West Virginia go to them first before going to Cincinnati or Columbus Moses BMW has an excellent selection of cars and I hope customers throughout West Virginia go to them first before going to Cincinnati or Columbus or Pittsburgh... the staff including Andrew Corey and Trent are very knowledgeable and helpful throughout the buying process. I needed a car in a hurry and I bought everything by email. They did not try to push me to purchase extras that I didn’t need and I really appreciate that. More

Purchase Aaron Casto provided excellent customer service on my recent purchase. He was very professional and helpful. He is an excellent person to see for pur Aaron Casto provided excellent customer service on my recent purchase. He was very professional and helpful. He is an excellent person to see for purchasing a BMW. More

Excellent customer service We worked with Johnny Dickens as our salesman. He was very helpful, listened and found us what we wanted. Gave us a good deal and was not pushy with u We worked with Johnny Dickens as our salesman. He was very helpful, listened and found us what we wanted. Gave us a good deal and was not pushy with us at all! More

New truck purchase Daniel Hines did a great job!! Very friendly and he could answer any questions I had about the process. Daniel has been been great on setting up an ap Daniel Hines did a great job!! Very friendly and he could answer any questions I had about the process. Daniel has been been great on setting up an appointment for the bed liner installation. Very nice young man. He is a great access to your company. More

F-150 purchase Fair price, friendly service. Vehicle was cleaned and fueled up. Staff was courteous and answered any wuestions that we had. We will buy there agai Fair price, friendly service. Vehicle was cleaned and fueled up. Staff was courteous and answered any wuestions that we had. We will buy there again. More

Wonderful experience at Moses I would like to thank TJ at Moses Ford in St. Albans. He provided a wonderful shopping experience and I love my new Mustang. I will definitely be bac I would like to thank TJ at Moses Ford in St. Albans. He provided a wonderful shopping experience and I love my new Mustang. I will definitely be back to Moses for my next purchase. Thanks again TJ. Tammie Drumheller More

Great Experience with TJ Neal Anyone searching for a used car should see TJ Neal at Moses Ford in Saint Albans, WV. He is very friendly and will help you find a vehicle that fits y Anyone searching for a used car should see TJ Neal at Moses Ford in Saint Albans, WV. He is very friendly and will help you find a vehicle that fits your needs and is within your price range. They were also very helpful with financing. More

New car purchase John & Danny were very polite & knowledgeable and a pleasure to work with. I originally talked with John who found me the perfect vehicle on a Sunday John & Danny were very polite & knowledgeable and a pleasure to work with. I originally talked with John who found me the perfect vehicle on a Sunday then I met with Danny the following Saturday to make the deal. Finalizing it on Tuesday with John who showed me how to operate everything. I would highly recommend them to my friends. More

Better than any other car buying experience I am surprised by how my buying experience turned out, I came to lot after looking on line and not finding what I really wanted. It was before 8am and I am surprised by how my buying experience turned out, I came to lot after looking on line and not finding what I really wanted. It was before 8am and raining. Geo came out to great me at my truck, I told him I was just kicking tire, right off I could tell he wanted to help me, yes he wanted a sale but he was actually interested in what I wanted. We preceded to talk, trucks and life. I have never felt this comfortable talking with a sales person. 2 hours later he had located 2 trucks for me on other lots, good computer screen helped me incision the new car smell. The more expensive 2018 super duty was what I really wanted, we worked a deal I could live with, sold. Like I said I didn’t come in to buy that morning but Geo made his inventory spread across 300 miles to include a truck I would custom order, as people ask me where did you get the truck and are you happy I can speak so positively. I have to say the attitude of all the sales staff, and there appearance was great and it started with the new car sales manager, very personable straightforward look you in the eyes group. Tim K Murphy 2018 super duty lariat More