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Moses Ford Lincoln BMW

St Albans, WV

Overview
Reviews
Vehicles
4.7
633 Reviews
Call Dealership (304) 722-5900
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2001 Maccorkle Ave

St Albans, WV

25177

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Showing 633 reviews

March 27, 2025

This is the 3rd time I have chose to take my truck to Moses and every time I have gotten excellent service. More

by rkinderssv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Steadham , Meghan Moses
Report | Print
March 13, 2025

Very friendly and knowledgeable staff. The used car center was clean and looked great inside. The sales staff including the manager weren’t pushy at all! Honestly I had such a great expe More

by tomandjenb
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stephen Miller
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Mar 26, 2025 -

Moses Ford Lincoln BMW responded

Hi! Thank you for giving us a great review. We appreciate you.

February 25, 2025

Servicewomen good , communication not as good this time. Communication need to be better with customer More

by ruthannthewes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meghan Moses
Report | Print
Mar 26, 2025 -

Moses Ford Lincoln BMW responded

Hi! Thank you for giving us a very good review. I will pass your review on to our management team, so they will be aware of the communication issues you faced. Thank you for choosing Moses. We appreciate you.

February 13, 2025

Service department does a good job. Sales people seem to be a bit judgy if your not in sundays best. More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reagan
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Feb 14, 2025 -

Moses Ford Lincoln BMW responded

Hi J! I'm sorry to hear you found our sales staff to be judgemental. It is very important to us that our employees treat all our customers with the utmost respect. If you every feel that you are not being treated to that respect, please bring it to the attention of one of our managers. Thank you for giving us a 4-star review. We appreciate you.

February 11, 2025

Took my BMW in for routine maintenance and new tires and couldn’t be more pleased. Staff was friendly and service technician was great ( he texted a video of my car on the lift and went over all he did and More

by JennMarc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon (service technician), Meghan Moses
Report | Print
Feb 14, 2025 -

Moses Ford Lincoln BMW responded

Hi JennMarc! Thank you for giving us a great review. I'm glad you are happy with the work that was done on your vehicle. Thank you for choosing Moses. We appreciate you.

February 08, 2025

BMW service is excellent. Always courteous, kind and professional. HIGHLY recommend them to all my work colleagues and family. More

by Powhaton14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon, Meghan Moses
Report | Print
Feb 10, 2025 -

Moses Ford Lincoln BMW responded

Hi! Thank you for giving us a great review and recommendation. We appreciate you.

February 05, 2025

Being a busy Monday, the staff was friendly and helpful and my service was quicker than expected. More

by RPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meghan Moses
Report | Print
Feb 07, 2025 -

Moses Ford Lincoln BMW responded

Hi! Thank you for your kind review. We appreciate you.

February 02, 2025

Fantastic experience! Warm welcome immediately by Reagan and appreciated video update by Don. Care and attention to detail by staff is evident. Looking forward to conti More

by Chad.tiede
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reagan, Don and Andy
Report | Print
Feb 04, 2025 -

Moses Ford Lincoln BMW responded

Hi Chad! I'm glad you had such a good experience. Thank you for giving our staff an excellent review. We appreciate you and look forward to working with your in the future.

February 02, 2025

I have bought a lot of vehicles in the last 50 years but this was the easiest and best experience yet. Thank you, Moses Ford Saint Albans, West Virginia More

by Brown2222
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Corey waybright and Jacob
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Feb 04, 2025 -

Moses Ford Lincoln BMW responded

Hi! It's very high praise to say we gave you the best experience in your 50 years. Thank you for giving us an excellent review. We appreciate you.

January 31, 2025

Everything has been great , from the buying experience, to the service after the sale ! Great service department ! More

by S Riddle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meghan Moses
Report | Print
Jan 31, 2025 -

Moses Ford Lincoln BMW responded

Hi! Thank you for giving us a 5-star review. I'm glad you have had such good experiences buying a vehicle and getting it serviced. Thank you for choosing Moses. We appreciate you.

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